Digitale Arbeitswelt – Chancen und Herausforderungen für Beschäftigte und Arbeitsmarkt
Der digitale Wandel der Arbeitswelt gilt als eine der großen Herausforderungen für Wirtschaft und Gesellschaft. Wie arbeiten wir in Zukunft? Welche Auswirkungen hat die Digitalisierung und die Nutzung Künstlicher Intelligenz auf Beschäftigung und Arbeitsmarkt? Welche Qualifikationen werden künftig benötigt? Wie verändern sich Tätigkeiten und Berufe? Welche arbeits- und sozialrechtlichen Konsequenzen ergeben sich daraus?
Dieses Themendossier dokumentiert Forschungsergebnisse zum Thema in den verschiedenen Wirtschaftsbereichen und Regionen.
Im Filter „Autorenschaft“ können Sie auf IAB-(Mit-)Autorenschaft eingrenzen.
- Gesamtbetrachtungen/Positionen
- Arbeitsformen, Arbeitszeit und Gesundheit
- Qualifikationsanforderungen und Berufe
- Arbeitsplatz- und Beschäftigungseffekte
- Wirtschaftsbereiche
- Arbeits- und sozialrechtliche Aspekte / digitale soziale Sicherung
- Deutschland
- Andere Länder/ internationaler Vergleich
- Besondere Personengruppen
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Literaturhinweis
Displaced or depressed? Working in automatable jobs and mental health (2025)
Zitatform
Blasco, Sylvie, Julie Rochut & Benedicte Rouland (2025): Displaced or depressed? Working in automatable jobs and mental health. In: Industrial Relations, Jg. 64, H. 1, S. 40-76. DOI:10.1111/irel.12356
Abstract
"Automation may destroy jobs and change the labor demand structure, thereby potentially impacting workers' mental health. Implementing propensity score matching on French individual survey data, we find that working in an automatable job is associated with a 3 pp increase in the probability of suffering from mental disorders. Fear of automation through fear of job loss, expectation of a required change in skills, and fear of unwanted job mobility seem to be relevant channels to explain the findings." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))
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Literaturhinweis
Automation in shared service centres: Implications for skills and autonomy (2025)
Zitatform
Kowalik, Zuzanna, Piotr Lewandowski, Tomasz Geodecki & Maciej Grodzicki (2025): Automation in shared service centres: Implications for skills and autonomy. In: The Economic and Labour Relations Review, S. 1-19. DOI:10.1017/elr.2025.10026
Abstract
"The offshoring-fueled growth of the Central and Eastern European business services sector gave rise to shared service centers (SSCs) – quasi-autonomous entities providing routine-intensive tasks for the central organization. The advent of technologies such as intelligent process automation, robotic process automation, and artificial intelligence jeopardises SSCs’ employment model, necessitating workers’ skills adaptation. The study challenges the deskilling hypothesis and reveals that automation in the Polish SSCs is conducive to upskilling and worker autonomy. Drawing on 31 in-depth interviews, we highlight the negotiated nature of automation processes shaped by interactions between headquarters, SSCs, and their workers. Workers actively participated in automation processes, eliminating the most mundane tasks. This resulted in upskilling, higher job satisfaction, and empowerment. Yet, this phenomenon heavily depends upon the fact that automation is triggered by labor shortages, which limit the expansion of SSCs. This situation encourages companies to leverage the specific expertise entrenched in their existing workforce. The study underscores the importance of fostering employee-driven automation and upskilling initiatives for overall job satisfaction and quality." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Inklusion - KI und die Arbeitswelt der Zukunft (2025)
Zitatform
Matthes, Britta (2025): Inklusion - KI und die Arbeitswelt der Zukunft. In: Die Berufliche Rehabilitation, Jg. 39, H. 1, S. 6-15., 2025-04-04.
Abstract
"Es ist absehbar, dass die rasanten technologischen Entwicklungen der letzten Jahre, insbesondere die enorme Steigerung der Rechenleistung und die Entwicklung selbstlernender algorithmischer Systeme, die heute allgemein als Künstliche Intelligenz (KI) bezeichnet werden, ihre Spuren auf dem Arbeitsmarkt hinterlassen werden. Welche das genau sein werden, können wir leider aber auch nicht sagen. Denn gerade in solch disruptiven Zeiten, wie wir sie derzeit erleben, wissen wir nicht, wie schnell und in welche Richtung sich bestehende Berufe verändern, welche Berufe verschwinden und welche neu entstehen werden. Zwar können Prognosen etwas darüber sagen, wie sich die Zahl der Berufseinsteiger*innen auf die verschiedenen Berufe und Qualifikationsniveaus verteilen würde, wenn sich die Entwicklung wie in der Vergangenheit fortsetzt. Allerdings scheinen die Potenziale, die sich aus dem Einsatz von KI ergeben, bekannte Zusammenhänge in Frage zu stellen. Hinzu kommt, dass diese Prognosemodelle sehr komplex sind, um daraus sinnvolle Schlussfolgerungen für den Einzelnen zu ziehen. So lässt sich die Frage, inwiefern KI und andere digtale Technolgien auch die Beschäftigungsmöglichkeiten für Menschen mit Behinderungen erweitern könnten, damit kaum beantworten." (Textauszug, IAB-Doku)
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Literaturhinweis
Just another cog in the machine? A worker‐level view of robotization and tasks (2025)
Zitatform
Nikolova, Milena, Anthony Lepinteur & Femke Cnossen (2025): Just another cog in the machine? A worker‐level view of robotization and tasks. In: Economica, Jg. 92, H. 368, S. 1101-1148. DOI:10.1111/ecca.70006
Abstract
"Technological change has led to a decline in the share of routine and physical jobs, and a rise in the share of abstract and social ones at the economy level. However, much less is known about how these trends unfold at the individual level. Do workers' tasks become more or less routine and physical? Do workers shift towards more social and abstract activities? This paper is the first to explore these questions in the context of robotization. We use survey data from 20 European countries to develop worker-level indices of physical, routine, abstract and social tasks, which we link to industry-level robotization exposure. Using instrumental variable techniques, we find that robotization reduces physically demanding tasks but increases routine tasks, while also limiting opportunities for cognitively challenging work and human interaction. This study provides a worker-centric perspective on the relationship between technology and task composition, revealing insights that aggregate analyses miss." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Technostress and work-family interface in the face of COVID-19-related remote work: the moderator role of goals setting and prioritization skills (2025)
Zitatform
Procentese, Fortuna, Flora Gatti & Emiliano Ceglie (2025): Technostress and work-family interface in the face of COVID-19-related remote work: the moderator role of goals setting and prioritization skills. In: Community, work & family, Jg. 28, H. 2, S. 272-290. DOI:10.1080/13668803.2023.2247147
Abstract
"During the first months of the COVID-19 pandemic, in Italy, a nationwide lockdown required a massive shift to remote work – that is, from workers’ houses. The risk of conflict between work and family domains increased due to the collapse of both into private houses and may have been further burdened due to no training being issued to help workers adjust to these changes in their work activities, producing higher rates of technostress. This study deepens the impact of technostress creators on the conflicts between work and family domains and the role of workers’ goal setting and prioritization skills as moderators easing these relationships. Data were gathered from 375 remote workers during the Italian nationwide lockdown using an online questionnaire. Results show that higher scores in technostress creators positively associate with both work-to-family and family-to-work conflicts and the former relationship becomes stronger as workers’ planning skills increase. They highlight the need to consider the pitfalls of remote work, as it can also have detrimental effects on workers’ family and relational life, and to find a better balance between work and family domains from a systemic perspective." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Menschengerechte Gestaltung von Arbeit in einer digitalisierten Arbeitswelt (2025)
Zitatform
Tisch, Anita (2025): Menschengerechte Gestaltung von Arbeit in einer digitalisierten Arbeitswelt. In: Sozialmagazin H. 7/8, S. 91-97. DOI:10.3262/SM2508091
Abstract
"Die fortschreitende Digitalisierung verändert die Arbeitswelt und stellt auch das Sozialwesen vor neue Herausforderungen. Um diesen wirksam begegnen zu können und die Potenziale digitaler Technologien zu nutzen, sind klare Gestaltungsprinzipien wichtig. Der Beitrag beleuchtet, welche Bedeutung ausgewählte, von der Bundesanstalt für Arbeitsschutz und Arbeitsmedizin entwickelte Kriterien menschengerechter Arbeitsgestaltung haben." (Autorenreferat, IAB-Doku)
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Literaturhinweis
‘Woeful Pay, But Still, I Enjoy It’: Refining Subjective Job Quality in Ride‐Share Work (2025)
Zitatform
Veen, Alex, Tom Barratt, Caleb Goods & Marian Baird (2025): ‘Woeful Pay, But Still, I Enjoy It’: Refining Subjective Job Quality in Ride‐Share Work. In: New Technology, Work and Employment, S. 1-12. DOI:10.1111/ntwe.70001
Abstract
"Workers who experience structural barriers in the labor market are overrepresented in the gig economy. There is limited research on how the broader context of labor markets and welfare systems shapes workers' motivations for, and subjective understandings of, ride-share work. Using established concepts of ‘constrained agency ’, ‘labor market objectives’ and ‘life stories’ from labor geography, this study develops a conceptual framework to advance subjective understandings of job quality. Drawing upon 59 interviews with workers from three distinct but overlapping disadvantaged groups (workers with disability, caring responsibilities and/or aged 45 and over), we focus on the experiences of and motivations for the work on a market-leading platform in Australia. Our findings highlight that subjective job quality perceptions are a complex mesh of individual circumstances and multi-layered social structures. Our framework helps to better understand why the work organisation and technology of the platform are valued by some yet loathed by others." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Are they coming for us? Industrial robots and the mental health of workers (2024)
Zitatform
Abeliansky, Ana Lucia, Matthias Beulmann & Klaus Prettner (2024): Are they coming for us? Industrial robots and the mental health of workers. In: Research Policy, Jg. 53, H. 3. DOI:10.1016/j.respol.2024.104956
Abstract
"How does the increasing use of robots affect the mental health of workers? To investigate this question, we combine individual mental health data from the German Socioeconomic Panel with data on the stock of robots in 14 manufacturing sectors provided by the International Federation of Robotics for the period 2002–2018. Using mediation analysis andan instrumental variable approach, we find that higher robot intensity is associated with deteriorating mental health, an effect that is mainly driven by worries about job security and a lower sense of achievement on the job. A heterogeneity analysis reveals that higher robot intensity has particularly severe negative effects on the mental health of workers close to retirement, in low-skilled occupations and performing routine jobs. Women and men are affected similarly, as are workers of all educational levels. Our results indicate the presence of hidden (health) costs of automation that policymakers need to address." (Author's abstract, IAB-Doku, © 2024 Elsevier) ((en))
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Literaturhinweis
Are we yet sick of new technologies? The unequal health effects of digitalization (2024)
Zitatform
Arntz, Melanie, Sebastian Findeisen, Stephan Maurer & Oliver Schlenker (2024): Are we yet sick of new technologies? The unequal health effects of digitalization. (CEP discussion paper / Centre for Economic Performance 1984), London, 52 S.
Abstract
"This study quantifies the relationship between workplace digitalization, i.e., the increasing use of frontier technologies, and workers' health outcomes using novel and representative German linked employer-employee data. Based on changes in individual-level use of technologies between 2011 and 2019, we find that digitalization induces similar shifts into more complex and service-oriented tasks across all workers but exacerbates health inequality between cognitive and manual workers. Unlike more mature, computer-based technologies, frontier technologies of the recent technology wave substantially lower manual workers' subjective health and increase sick leave, while leaving cognitive workers unaffected. We provide evidence that the effects are mitigated in firms that provide training and assistance in the adjustment process for workers." (Author's abstract, IAB-Doku) ((en))
Weiterführende Informationen
auch erschienen als: Working Papers 19, University of Konstanz -
Literaturhinweis
Robots, occupations, and worker age: A production-unit analysis of employment (2024)
Zitatform
Deng, Liuchun, Steffen Müller, Verena Plümpe & Jens Stegmaier (2024): Robots, occupations, and worker age: A production-unit analysis of employment. In: European Economic Review, Jg. 170, 2024-10-10. DOI:10.1016/j.euroecorev.2024.104881
Abstract
"We analyze the impact of robot adoption on employment composition using novel micro data on robot use of German manufacturing plants linked with social security records and data on job tasks. Our task-based model predicts more favorable employment effects for the least routine-task intensive occupations and for young workers, the latter being better at adapting to change. An event-study analysis for robot adoption confirms both predictions. We do not find decreasing employment for any occupational or age group but churning among low-skilled workers rises sharply. We conclude that the displacement effect of robots is occupation-biased but age neutral whereas the reinstatement effect is age-biased and benefits young workers most." (Author's abstract, IAB-Doku, © 2024 Elsevier) ((en))
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Literaturhinweis
Gesundheitsrisiken und Prävention in der digitalen Arbeitswelt - Technostress, Ergonomie und Unfallsicherheit (2024)
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Dragano, Nico (2024): Gesundheitsrisiken und Prävention in der digitalen Arbeitswelt - Technostress, Ergonomie und Unfallsicherheit. In: Aus Politik und Zeitgeschichte, Jg. 74, H. 36-37, S. 30-35.
Abstract
"Der Einsatz digitaler Technologien im Arbeitskontext soll Arbeit besser organisieren, sie effizienter und sicherer machen. Gleichzeitig wachsen damit auch die Potenziale für psychische und physische Belastungen, die eine Diskussion über Technikfolgenabschätzung erfordern." (Autorenreferat, IAB-Doku)
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Literaturhinweis
The effects of automation in the apparel and automotive sectors and their gender dimensions (2024)
Fana, Marta ; Tejani, Sheeba; Kucera, David; Esquivel, Valeria ; Bárcia De Mattos, Fernanda; Anzolin, Guendalina;Zitatform
Fana, Marta, Fernanda Bárcia De Mattos, Valeria Esquivel, Guendalina Anzolin, David Kucera & Sheeba Tejani (2024): The effects of automation in the apparel and automotive sectors and their gender dimensions. (JRC science for policy report 136639), Brüssel, 66 S.
Abstract
"This report is the final output of a research project investigating the effects of automation on employment in the automotive, apparel and footwear industries in five countries, namely Germany, Indonesia, Mexico, Romania, and Spain. The main objective of this project has been to improve our understanding of how ongoing processes of technological upgrading, particularly automation, impact women's and men's employment and work in these industries. Our findings suggest that, in the short term, close to the introduction of new automation technology, the impact on employment takes the form of reassignment of workers directly involved in automated processes to other positions, tasks, and occupations. This study also explored the impact of automation in terms of work organization and working conditions. Across the case studies, it emerged that the adoption of automation technologies has reduced heavy and repetitive tasks and improved health and safety for workers directly concerned by automation. Another interesting and related common finding is the reduction of workers' autonomy who are now subject to more standardization of tasks together with an ongoing process of deskilling of operators. Finally, in the apparel and footwear sector, we did not find evidence of defeminisation at the establishment level as well as the automotive factories remains highly male-dominated. Cultural norms and stereotypes which influence not only the jobs women and men apply to and get hired for, but also which training and education they engage in, contribute to this gender segregation in both sectors." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy (2024)
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Fleischer, Julia & Camilla Wanckel (2024): Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy. In: Review of Public Personnel Administration, Jg. 44, H. 3, S. 431-452. DOI:10.1177/0734371X221148403
Abstract
"Worldwide, governments have introduced novel information and communication technologies (ICTs) for policy formulation and service delivery, radically changing the working environment of government employees. Following the debate on work stress and particularly on technostress, we argue that the use of ICTs triggers “digital overload” that decreases government employees’ job satisfaction via inhibiting their job autonomy. Contrary to prior research, we consider job autonomy as a consequence rather than a determinant of digital overload, because ICT-use accelerates work routines and interruptions and eventually diminishes employees’ freedom to decide how to work. Based on novel survey data from government employees in Germany, Italy, and Norway, our structural equation modeling (SEM) confirms a significant negative effect of digital overload on job autonomy. More importantly, job autonomy partially mediates the negative relationship between digital overload and job satisfaction, pointing to the importance of studying the micro-foundations of ICT-use in the public sector." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Neurodivergent Employees: AI's Role in New Work Challenges: Exploring Neurodiverse Team Dynamics in the Era of New Work: Leveraging AI for Inclusive Environments (2024)
Keil, Mareike Victoria; Ketzer, Dominic;Zitatform
Keil, Mareike Victoria & Dominic Ketzer (2024): Neurodivergent Employees: AI's Role in New Work Challenges. Exploring Neurodiverse Team Dynamics in the Era of New Work: Leveraging AI for Inclusive Environments. Mannheim, 20 S.
Abstract
"Disruptive change has driven the digitalization and transformation of work structures in the wake of the Covid-19 pandemic, with new types of work models increasingly finding their way into familiar work structures with lasting impact. This has triggered a rapid development as part of the New Work megatrend, which, alongside challenges such as teleworking, has created great opportunities such as better integration of individuals and certain groups of people, e.g. people with disabilities, into the primary labor market. Neurodiverse teams face particular challenges due to the changing workplace, especially in terms of communication, self-organization and working practices. This paper addresses these challenges and proposes solutions based on artificial intelligence (AI) to ensure the competitiveness of companies in the implementation of New Work methods and models and to counteract the shortage of skilled workers." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Caring in the Gig Economy: A Relational Perspective of Decent Work (2024)
Zitatform
Khan, Maria Hameed, Jannine Williams, Penny Williams & Robyn Mayes (2024): Caring in the Gig Economy: A Relational Perspective of Decent Work. In: Work, Employment and Society, Jg. 38, H. 4, S. 1107-1127. DOI:10.1177/09500170231173586
Abstract
"The rapidly expanding gig economy has been criticized for creating precarious and indecent working conditions. These critiques draw on decent work debates centred on employment classification, regulation and platform fairness, with less focus on the interactions between workers, platforms and clients, which are central to the experience of platform-mediated work. This article adopts a worker-centric relational perspective to explore decent work in the gig economy. Drawing on the experiences of workers in platform-mediated domestic care work, the insights from this study highlight the importance of social interactions and relationships, using an ethics of care lens, to elucidate how relational aspects shape workers' experiences. The findings reveal platform workers centre mutuality of interests, responsiveness and reciprocity, attentiveness and solidarity to maintain a balance of care (care-for-self and care-for-others) when negotiating platform-mediated care work. This article contributes relationality as a key dimension of decent work currently overlooked in studies exploring gig work arrangements." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Artificial Intelligence and Worker Stress: Evidence from Germany (2024)
Zitatform
Koch, Michael & Magnus Lodefalk (2024): Artificial Intelligence and Worker Stress: Evidence from Germany. (Working Papers / Örebro University, School of Business 2024,5), Örebro, 38 S.
Abstract
"We use individual survey data providing detailed information on stress, technology adoption, and work, worker, and employer characteristics, in combination with recent measures of AI and robot exposure, to investigate how new technologies affect worker stress. We find a persistent negative relationship, suggesting that AI and robots could reduce the stress level of workers. We furthermore provide evidence on potential mechanisms to explain our findings. Overall, the results provide suggestive evidence of modern technologies changing the way we perform our work in a way that reduces stress and work pressure." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Robots, meaning, and self-determination (2024)
Zitatform
Nikolova, Milena, Femke Cnossen & Boris Nikolaev (2024): Robots, meaning, and self-determination. In: Research Policy, Jg. 53, H. 5. DOI:10.1016/j.respol.2024.104987
Abstract
"This paper is the first to examine the impact of robotization on work meaningfulness, autonomy, competence, and relatedness, which are essential to motivation and well-being at work. Using surveys of workers and robotization data for 14 industries in 20 European countries spanning 2005–2021, we find a consistent negative impact of robotization on perceived work meaningfulness and autonomy. Using instrumental variables, we find that doubling robotization leads to a 0.9 % decrease in work meaningfulness and a 1 % decline in autonomy. To put this in perspective, if the robotization levels of the top 5 industry were to match those of the leading industry in terms of robot adoption in 2020 (equivalent to a 7.5-fold increase), it would result in a decline of 6.8 % in work meaningfulness and 7.5 % in autonomy. The link between robotization, competence, and relatedness is also negative but less robust. We also examine how tasks, skills, and socio-demographic characteristics moderate the main relationships. We find that workers with routine tasks experience an even greater negative effect of robotization in terms of declines in their autonomy, competence, and relatedness. However, we also discover that utilizing computers as tools for independent work can help workers maintain a sense of autonomy, competence, and relatedness in industries and job roles that adopt robots. Our results highlight that by deteriorating work meaningfulness and self-determination, robotization can impact work life above and beyond its consequences for employment and wages." (Author's abstract, IAB-Doku, © 2024 Elsevier) ((en))
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Literaturhinweis
Boundary Work Tactics and Their Effects on Information and Communication Technology Use After Hours and Recovery (2024)
Zitatform
Reinke, Kathrin, Lisa Niederkrome & Sandra Ohly (2024): Boundary Work Tactics and Their Effects on Information and Communication Technology Use After Hours and Recovery. In: Journal of Personnel Psychology, Jg. 23, H. 1, S. 36-48. DOI:10.1027/1866-5888/a000335
Abstract
"With an increasing use of work-related technologies after hours and mobile working, boundaries between work and personal life domains blur more and more, impairing recovery. Qualitative studies have shown that individuals use various boundary work tactics to actively manage their work–nonwork boundaries. However, it remains largely unknown how the use of such tactics contributes to recovery. This research differentiates types of availability-related boundary work tactics and organizes them according to their underlying motives: preventive, restrictive, and rejecting tactics. The results of a cross-sectional study (N = 249) and a validation study (N = 175) support the proposed motive-oriented structure of tactics and show differential prediction of psychological detachment and relaxation. Implications for practice and future research are discussed." (Author's abstract, IAB-Doku, © 2023 Hogrefe Verlag) ((en))
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Literaturhinweis
Effects of AI-based technologies on employees’ work engagement: Implications for the human-centered design of digital work (2024)
Rick, Vera B.; Nitsch, Verena ; Dräger, Larissa; Stebner, Marie; Mertens, Alexander ; Franken, Annika;Zitatform
Rick, Vera B., Marie Stebner, Larissa Dräger, Annika Franken, Alexander Mertens & Verena Nitsch (2024): Effects of AI-based technologies on employees’ work engagement: Implications for the human-centered design of digital work. In: Zeitschrift für Arbeitswissenschaft, Jg. 78, H. 3, S. 323-334. DOI:10.1007/s41449-024-00438-1
Abstract
"Ein wichtiges Ziel des regionalen Kompetenzzentrums AKzentE4.0 ist die Unterstützung von Unternehmen im Rheinischen Revier bei der menschengerechten Gestaltung ihrer digitalen Transformation auf Basis arbeitswissenschaftlicher Erkenntnisse. Um evidenzbasierte Leitlinien für die menschengerechte Gestaltung von KI-gestützter Arbeit ableiten zu können, sind weitere Erkenntnisse darüber notwendig, wie sich der Einsatz von KI auf die Merkmale menschengerechter Arbeitsgestaltung auswirkt und wie sich dies von der Nutzung digitaler Technologien im Allgemeinen unterscheiden. Zu diesem Zweck wurde eine Sekundäranalyse einer im Kontext von AKzentE4.0 durchgeführten Fragebogenstudie vorgenommen. Der analysierte Datensatz umfasste Rückmeldungen von N= 825 digitalen Informationsarbeitenden. Dabei wurden zwei zentrale Forschungsfragen untersucht: 1. Unterscheidet sich die Wahrnehmung des Arbeitsengagements zwischen Nutzenden von KI-Systemen und Nicht-Nutzenden? 2. Welche Merkmale der menschengerechten Arbeitsgestaltung sagen das Arbeitsengagement bei der Arbeit mit KI voraus und gibt es Unterschiede im Vergleich zu denjenigen, die nicht mit KI arbeiten? Praktische Relevanz: Die Ergebnisse machen deutlich, dass eine menschzentrierte und menschengerechte Gestaltung KIgestützter Arbeit insbesondere auf die Bereitstellung sinnvoller Aufgaben für die Beschäftigten, die Unterstützung durch Vorgesetzte und die Wahrung der Autonomie der Beschäftigten ausgerichtet sein sollte. Insbesondere der Aspekt der sinnvollen Arbeit kann durch die Technik gefährdet werden. Damit KI-Systeme am Arbeitsplatz gesundheitserhaltend und lernförderlich wirken können, sollte bereits bei ihrer Entwicklung darauf geachtet werden, dass sie die Arbeit gezielt unterstützen und nicht ersetzen sowie sinnvolle Arbeitsaufgaben fördern. Zudem sollten die Beschäftigten mit Unterstützung ihrer Vorgesetzten auch die Möglichkeit haben, über den Einsatz und die Nutzung von KI-Systemen selbst zu bestimmen, um eine größere Autonomie und Handlungsfähigkeit zu erhalten." (Autorenreferat, IAB-Doku)
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Literaturhinweis
The job demands-resources model as a theoretical lens for the bright and dark side of digitization (2024)
Zitatform
Scholze, Alexander & Achim Hecker (2024): The job demands-resources model as a theoretical lens for the bright and dark side of digitization. In: Computers in Human Behavior, Jg. 155. DOI:10.1016/j.chb.2024.108177
Abstract
"With digitization continuing to reshape work environments, organizations must confront the challenges of comprehending its “bright side” and “dark side” effects. A growing imperative exists to comprehend how digitization affects employee well-being and to create sustainable health-centric workplaces. The established Job Demands-Resources model offers a pertinent theoretical framework for gaining fresh insights into alterations in job demands and resources caused by digitization. This study extends the Job Demands-Resources model to include digital job demands and resources by utilizing a sample of 898 white-collar employees. Partial Least Squares Structural Equation Modeling was employed to investigate digitization's interrelationships and dependencies within an organizational context. The results confirm that the Job Demands-Resources model offers a holistic approach to investigating the concrete effects of the “dark side" and “bright side" of digitization in a concrete work scenario and to classify them in a theoretically structured way. This study offers starting points for the future design of workplaces and strategies for organizations to harness the positive aspects of digitization while concurrently mitigating the psychological stress on employees." (Author's abstract, IAB-Doku) ((en))
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- Gesamtbetrachtungen/Positionen
- Arbeitsformen, Arbeitszeit und Gesundheit
- Qualifikationsanforderungen und Berufe
- Arbeitsplatz- und Beschäftigungseffekte
- Wirtschaftsbereiche
- Arbeits- und sozialrechtliche Aspekte / digitale soziale Sicherung
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- Besondere Personengruppen