Arbeitszufriedenheit
Zufriedene Mitarbeiterinnen und Mitarbeiter sind produktiver, seltener krank und verursachen geringere Sozialkosten. Arbeitszufriedenheit hat aber nicht nur Vorteile für Betriebe. Das Wohlbefinden am Arbeitsplatz ist auch ein wichtiger Indikator für die Qualität der Arbeit selbst. Doch was ist überhaupt Arbeitszufriedenheit? Wie wird sie gemessen? Welche Faktoren und Prozesse fördern, welche schränken sie ein?
Das Thema Arbeitszufriedenheit steht seit Jahrzehnten im Mittelpunkt kritischer wissenschaftlicher Auseinandersetzungen. Die Infoplattform gibt einen Überblick über aktuelle Arbeiten und ausgewählte ältere Publikationen zu theoretischen Ansätzen und empirischen Resultaten der Arbeitszufriedenheitsforschung.
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Literaturhinweis
Flexicurity and self-perceived work–life balance in the EU27: A repeated cross-sectional multilevel analysis (2023)
Zitatform
Ferent-Pipas, Marina & Dorina Lazar (2023): Flexicurity and self-perceived work–life balance in the EU27: A repeated cross-sectional multilevel analysis. In: Economic and Industrial Democracy online erschienen am 12.12.2023, S. 1-29. DOI:10.1177/0143831X231213024
Abstract
"This study examines the relationship between flexicurity policies and work–life balance, addressing the research question ‘How do higher flexicurity efforts in a country relate to employee perceptions of work–life balance?’ The European Commission adopted flexicurity in 2007 and proposed employment quality as an expected outcome. Work–life balance, a dimension monitored as part of employment quality, has so far been assumed as an implicit outcome of flexicurity, but no empirical research is dedicated to the topic per se. In this article the authors construct a composite indicator to proxy for national flexicurity efforts following the European Commission’s guidelines. For work–life balance and other individual characteristics, the authors employ data on about 74,000 EU27 employees from the three latest waves of the European Working Conditions Survey. First, findings show that the between-country differences in work–life balance were narrower in 2015 compared to 2005. Second, the multilevel analysis suggests that the higher a country scores as regards its flexicurity policies, the likelier its citizens are to report having a work–life balance." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy (2023)
Zitatform
Fleischer, Julia & Camilla Wanckel (2023): Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy. In: Review of Public Personnel Administration online erschienen am 12.01.2023, S. 1-22. DOI:10.1177/0734371X221148403
Abstract
"Worldwide, governments have introduced novel information and communication technologies (ICTs) for policy formulation and service delivery, radically changing the working environment of government employees. Following the debate on work stress and particularly on technostress, we argue that the use of ICTs triggers “digital overload” that decreases government employees’ job satisfaction via inhibiting their job autonomy. Contrary to prior research, we consider job autonomy as a consequence rather than a determinant of digital overload, because ICT-use accelerates work routines and interruptions and eventually diminishes employees’ freedom to decide how to work. Based on novel survey data from government employees in Germany, Italy, and Norway, our structural equation modeling (SEM) confirms a significant negative effect of digital overload on job autonomy. More importantly, job autonomy partially mediates the negative relationship between digital overload and job satisfaction, pointing to the importance of studying the micro-foundations of ICT-use in the public sector." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
How does institutional context shape work-related functionings for regular and self-employed workers? A contextualised application of the capability approach to Belgium, France and the Netherlands (2023)
Zitatform
Focacci, Chiara Natalie & François Pichault (2023): How does institutional context shape work-related functionings for regular and self-employed workers? A contextualised application of the capability approach to Belgium, France and the Netherlands. In: The international journal of sociology and social policy, Jg. 43, H. 13/14, S. 36-61. DOI:10.1108/IJSSP-12-2022-0312
Abstract
"Purpose: According to Sen's theoretical framework of capability (1985), individuals reach their full potential once they have the freedom, intended as the set of functionings at their disposal, to do so. However, many critiques have been developed against the lack of embeddedness of the capability approach in social and political relations and structures. In this article, the authors investigate the influence of three institutional contexts (Belgium, the Netherlands and France) on the respective work-related functionings of self-employed and regular workers, with a focus on human capital investment and institutional support offered to them. Design/methodology/approach Data from the European Working Conditions Survey (EWCS) are used to highlight similarities and differences in building work-related functionings for regular and self-employed workers. A regression analysis is provided at the country level. Findings In the three labor markets, the authors find that the building of work-related functionings is more successful for regular employees, especially as regards institutional support. Self-employed workers, on the other hand, need to rely on their individual capability as regards employment protection and human capital investment. However, the authors find interesting differences between the three institutional contexts. In both Belgium and France, self-employed workers are subject to higher instability in terms of changes in salary and hours worked, whereas atypical work is better positioned in the Dutch labour market. The Netherlands is also characterized by a less significant gap between regular and self-employed workers with respect to participation in training. Originality/value In this article, the authors contextualise Sen's (1985) theoretical framework by taking into account the institutional differences of labor markets. In particular, the authors provide a novel application of his capability approach to regular and self-employed workers in an economically relevant European area." (Author's abstract, IAB-Doku, © Emerald Group) ((en))
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Literaturhinweis
Workplace Sex Composition and Appreciation at Work (2023)
Folke, Olle; Rickne, Johanna;Zitatform
Folke, Olle & Johanna Rickne (2023): Workplace Sex Composition and Appreciation at Work. (Working paper / Swedish Institute for Social Research (SOFI) 2023,05), Stockholm, 24 S.
Abstract
"We study appreciation of one’s work using nationally representative survey data from Sweden linked with employer–employee data. The level of appreciation from colleagues rises sharply with the share of women in the workplace. This strong pattern holds for women and men workers, as well as for subordinates and managers. More appreciation from colleagues is associated with higher levels of job satisfaction and other indicators of worker well-being. These results demonstrate the benefits of workplace gender diversity and inclusion, and suggest new directions for research on gender inequality in the labor market." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
The Digitalization Boost of the Covid‐19 Pandemic and Changes in Job Quality (2023)
Zitatform
Friedrich, Teresa Sophie & Basha Vicari (2023): The Digitalization Boost of the Covid‐19 Pandemic and Changes in Job Quality. In: Social Inclusion, Jg. 11, H. 4, S. 274-286., 2023-09-18. DOI:10.17645/si.v11i4.7082
Abstract
"The Covid‐19 pandemic caused a digitalization boost, mainly through the rise of telework. Even before the pandemic, advancing digital transformation restructured the way of working and thereby changed the quality of jobs—albeit at a different pace across occupations. With data from the German National Educational Panel Study (NEPS), we examine how job quality and the use of digital technologies changed during the first pandemic year in different occupations. Building on this, we analyze change score models to investigate how increased workplace digitalization connects to changes in selected aspects of employees’ subjective job quality. We find only a weak association between the digitalization boost in different occupational fields and the overall decrease in subjective job quality. However, telework—as one aspect of digitalization—is connected to a smaller decrease in work–family reconciliation and conformable working hours. Thus, it may buffer some detrimental pandemic effects on job quality. In addition, telework is connected to increased information overload, creating a new burden for specific employee groups." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Adopting telework: The causal impact of working from home on subjective well-being (2023)
Zitatform
Gueguen, Guillaume & Claudia Senik (2023): Adopting telework: The causal impact of working from home on subjective well-being. In: BJIR, Jg. 61, H. 4, S. 832-868. DOI:10.1111/bjir.12761
Abstract
"We study the impact of work from home (WFH) on subjective well-being during the Covid period, where self-selection of individuals into telework is ruled out, at least part of the time, by stay-at-home orders. We use a difference-in-differences approach with individual fixed effects and identify the specific impact of switching to telecommuting, separately from any other confounding factor. In particular, our identification strategy avoids the influence of interpersonal heterogeneity by exploiting the multiple entries into WFH, by the same individuals, at different times. On average over the period, switching to WFH, especially full-time, worsens mental health. We also find a positive but imprecisely measured impact of part-time WFH on life satisfaction. However, this hides a dynamic evolution, whereby the initial deterioration gives place to an adaptation process after a couple of months. We also uncover a particularly pronounced fall in subjective well-being of women with children, especially in the first months; this could be associated with home-schooling." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))
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Literaturhinweis
Pay equality among heterogeneous agents (2023)
Zitatform
Hoffman, Ryan, Ashwin Kambhampati & Scott Kaplan (2023): Pay equality among heterogeneous agents. In: Economics Letters, Jg. 229. DOI:10.1016/j.econlet.2023.111188
Abstract
"A principal incentivizes a team of agents to work by choosing performance-contingent rewards. She desires to implement work by all agents as a unique Nash equilibrium. We identify necessary and sufficient conditions under which it is optimal to reward heterogeneous agents equally, and show that increasing inequality in the marginal productivities of agents can either increase or decrease pay inequality. Our results rationalize patterns of performance pay in many labor market settings, including professional sports leagues and the military." (Author's abstract, IAB-Doku, © 2023 Elsevier) ((en))
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Literaturhinweis
Unravelling the Link between Automatability and Job Satisfaction (2023)
Zitatform
Jacobs, Arthur, Elsy Verhofstadt & Luc Van Ootegem (2023): Unravelling the Link between Automatability and Job Satisfaction. In: Journal of labor research, Jg. 44, H. 3, S. 199-227. DOI:10.1007/s12122-023-09346-5
Abstract
"We take a closer look at the negative association between automatability and job satisfaction using data from the European Working Conditions Survey. We find a significant negative effect of automatability on job satisfaction. We observe that the association is not driven by individual or contextual confounders, but rather that it is generated by the specific task content of highly automatable occupations. More precisely, we identify 'originality requirements' as the key mediator, as more originality hinders the automatability of an occupation while boosting the job satisfaction of employees. We also find evidence for a stronger bias of future automation towards less satisfying occupations within lower-educated labour market segments. We discuss what these findings imply for the future quality of work and for inequality by education." (Author's abstract, IAB-Doku, © Springer-Verlag) ((en))
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Literaturhinweis
Are more automatable jobs less satisfying? (2023)
Zitatform
Jacobs, Arthur, Elsy Verhofstadt & Luc Van Ootegem (2023): Are more automatable jobs less satisfying? (Working paper / Ghent University. Faculty of Economics and Business Administration 2023,1059), Gent, 20 S.
Abstract
"We investigate whether the characteristics which render a job more likely to disappear due to automation also make that job less satisfying. The literature on automation offers convincing reasons in favour of this hypothesis, but it has not been empirically tested before. We use a widely-established, occupation-level measure of automatability and find that more automatable jobs are indeed significantly less satisfying using data from the European Working Conditions Survey. The effect is sizeable and robust to controlling for a wide range of individual-level variables and job-context variables. Our finding suggests that more automatable occupations are less satisfying because of their inherent nature (i.e. the nature of the tasks required for the performance of that occupation). We conduct a mediation analysis and find that the smaller creative intelligence requirement related to automatable occupations is the most important reason for their lower job satisfaction. We discuss to what extent these economy-wide findings translate to the level of the individual worker, in the context of a labor market segmented by education level." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
A New Index of Perceived Job Quality in 116 Countries: Associations with Working Hours and Other National Characteristics (2023)
Zitatform
Joshanloo, Mohsen (2023): A New Index of Perceived Job Quality in 116 Countries: Associations with Working Hours and Other National Characteristics. In: Social Sciences, Jg. 12, H. 9. DOI:10.3390/socsci12090492
Abstract
"The main purpose of this study was to create a global index of perceived job quality that assesses individuals’ perceptions of enjoyment, meaning, and engagement at work, as well as freedom of choice in job selection. The study also explored the correlation between weekly working hours and perceived job quality. A sample of 121,207 individuals from 116 countries was used, sourced from the Gallup World Poll. Additionally, variables from other sources were incorporated to establish the nomological net of the new index. Perceived job quality was highest in South and North America, while it was lowest in East Asia, the Middle East, and North Africa. Perceived job quality was weakly associated with cultural characteristics at the national level, while it was more strongly associated with experienced positive affect, psychosocial well-being, and optimism. No evidence was found that countries with higher levels of wealth have higher average levels of perceived job quality. The number of hours worked per week was not significantly related to perceived job quality at the national level. Working hours were found to be longer in collectivist, hierarchical, and less free countries, as well as in countries where work is valued over leisure. Weekly working hours was largely unrelated to economic indicators at the national level." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Job pride and work orientation among blue-collar workers in the Finnish vehicle industry (2023)
Zitatform
Koivunen, Tuija, Pasi Pyöriä & Tiina Saari (2023): Job pride and work orientation among blue-collar workers in the Finnish vehicle industry. In: The international journal of sociology and social policy, Jg. 43, H. 13/14, S. 229-244. DOI:10.1108/IJSSP-04-2023-0098
Abstract
"Purpose: Although the number of blue-collar industrial workers has been declining, manufacturing jobs continue to have considerable importance, even in technologically advanced economies. This study gives a voice to this often-overlooked group of workers, focusing on the Finnish vehicle industry. Design/methodology/approach The study assessed how manual workers in automotive manufacturing describe their job pride and how their accounts were related to conceptualizations of work orientation. The data included semi-structured interviews and an open-ended survey question on situations in which the respondents had felt proud of their work. The data were analysed using thematic analysis. Findings According to the results, the respondents had a high level of job pride in general, but the meaning given to this attitude varied considerably, depending on the situation. The study participants' work orientation was a mixture of instrumental and intrinsic traits. However, there were also respondents who did not experience job pride or who had lost it because of the work circumstances. Originality/value Relatively little research has assessed the importance of job pride in the context of industrial manufacturing. Recognizing job pride in its variety is crucial information for employers who aim to develop working conditions and employee retention." (Author's abstract, IAB-Doku, © Emerald Group) ((en))
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Literaturhinweis
Arbeit und Gender (2023)
Krause, Florian; Arndt, Luisa; Vedder, Günther; Vedder, Günther; Honé, Alicia; Warnecke, Anja; Pieper, Jessica;Zitatform
Krause, Florian & Günther Vedder (Hrsg.) (2023): Arbeit und Gender. (Schriftenreihe zur interdisziplinären Arbeitswissenschaft 15), Baden-Baden: Nomos Verlagsgesellschaft, 189 S.
Abstract
"Das Zusammenspiel von Arbeit und Gender ist innerhalb der Arbeitswissenschaft seit vielen Jahren von besonderem Interesse. Permanent kommen an der Schnittstelle aktuelle Themen hinzu, die bisher noch wenig beforscht wurden. In diesem Sammelband geht es um Fragestellungen aus folgenden Bereichen: (1) Menstruationsbedingte Arbeitsunfähigkeit – eine Diskursanalyse; (2) Frauen im organisationalen Führungsfeld unter Covid 19; (3) Die Vereinbarkeit von Familie, Beruf und Ehrenamt; (4) Sind Frauen im vorzeitigen Ruhestand glücklicher?; (5) Gewichtsdiskriminierung im Privat- und Berufsleben. Alle Beiträge sind am Institut für interdisziplinäre Arbeitswissenschaft der Leibniz Universität Hannover entstanden." (Autorenreferat, IAB-Doku, © Nomos)
Weiterführende Informationen
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Literaturhinweis
Selbstverwirklichung im Beruf: Zur Geschichte eines Mythos (2023)
Lemberg, Jason;Zitatform
Lemberg, Jason (2023): Selbstverwirklichung im Beruf. Zur Geschichte eines Mythos. In: Aus Politik und Zeitgeschichte, Jg. 73, H. 46, S. 41-46.
Abstract
"Das Ideal der beruflichen Selbstverwirklichung ist allgegenwärtig. Obschon über die damit verbundenen Verheißungen oft nur mit deutlichen Einschränkungen gesprochen wird – so müssten wichtige Kriterien hinsichtlich der beruflichen Qualifikation und der biografischen Grundvoraussetzungen erfüllt sein –, ändere dies nichts an der Macht der damit verbundenen Bilder, Vorstellungen und Fantasien. Ganz im Gegenteil: Ein Großteil der Menschen sehnt sich nach einer erfüllenden Arbeit, und sagte nicht schon Konfuzius: "Wähle einen Beruf, den du liebst, und du brauchst keinen Tag in deinem Leben mehr zu arbeiten"?" (Autorenreferat, IAB-Doku)
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Literaturhinweis
Job satisfaction and firm earnings: Evidence from matched survey and register data (2023)
Lydiksen, Nis; Ladenburg, Jacob; Gotfredsen, Andreas; Stenbro, Helle;Zitatform
Lydiksen, Nis, Andreas Gotfredsen, Jacob Ladenburg & Helle Stenbro (2023): Job satisfaction and firm earnings: Evidence from matched survey and register data. In: Labour, Jg. 37, H. 2, S. 197-221. DOI:10.1111/labr.12240
Abstract
"This study examines the relationship between employee job satisfaction and firm performance in a sample of Danish private sector firms. The study relies on a representative survey merged with administrative data and accounting information for a sample of 1,929 Danish firms representing all economic sectors. The results of this study suggest that the average job satisfaction on the firm level positively affects the firms' pre-tax earnings. The effect amounts to a 7.9% increase per point increase in job satisfaction when job satisfaction is measured on a scale from 0 to 10. Furthermore, the study finds that workers' satisfaction with achievements at the job and their satisfaction with management are specifically related to better performance." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))
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Literaturhinweis
The Value of Working Conditions in the United States and the Implications for the Structure of Wages (2023)
Maestas, Nicole; Mullen, Kathleen J.; Von Wachter, Till; Powell, David; Wenger, Jeffrey B.;Zitatform
Maestas, Nicole, Kathleen J. Mullen, David Powell, Till Von Wachter & Jeffrey B. Wenger (2023): The Value of Working Conditions in the United States and the Implications for the Structure of Wages. In: The American economic review, Jg. 113, H. 7, S. 2007-2047. DOI:10.1257/aer.20190846
Abstract
"We document variation in working conditions in the United States, present estimates of how workers value these conditions, and assess the impact of working conditions on estimates of wage inequality. We conduct a series of stated-preference experiments to estimate workers' willingness to pay for a broad set of working conditions, which we validate with actual job choices. We find that working conditions vary substantially, play a significant role in job choice, and are central components of the compensation received by workers. We find that accounting for differences in preferences for working conditions often exacerbates wage differentials and intensifies measures of wage inequality." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Going From Entrepreneur Back to Employee: Employer Type, Task Variety, and Job Satisfaction (2023)
Melillo, Francesca;Zitatform
Melillo, Francesca (2023): Going From Entrepreneur Back to Employee: Employer Type, Task Variety, and Job Satisfaction. (Les GREDEG working papers 2023-21), Vabonne, 37 S.
Abstract
"While the literature documents a wage loss for entrepreneurs that return to paid employment, we examine how these entrepreneurs are re-integrated into the labor market. We consider which type of employers hire entrepreneurs and their satisfaction with the new corporate job. Using matched employer-employee data from Belgium combined with an ad-hoc survey, we find that entrepreneurs are hired by smaller employers that offer fewer employee benefits and pay less, contributing to explaining the wage loss. We also find that entrepreneurs are more satisfied than observationally equivalent employees when they are assigned to jobs that involve higher task variety. This effect is more pronounced for entrepreneurs who sort into better employers. Our findings highlight the importance for managers to assign entrepreneurs to the "right" job tasks." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
The link between computer use and job satisfaction: The mediating role of job tasks and task discretion (2023)
Zitatform
Minardi, Saverio, Carla Hornberg, Paolo Barbieri & Heike Solga (2023): The link between computer use and job satisfaction: The mediating role of job tasks and task discretion. In: BJIR, Jg. 61, H. 4, S. 796-831. DOI:10.1111/bjir.12738
Abstract
"This study focuses on the consequences of the use of computerized work equipment (hereafter: computer use) on the content and quality of work. It investigates, first, the relationship between computer use and both job tasks and task discretion and, second, their mediating role for the relationship between computer use and job satisfaction. With our German-UK comparison, we contribute to the long-standing debate on the upskilling/de-skilling nature of the use of technology and its repercussions on the quality of work. We analyse data from the Skills and Employment Surveys for the UK and the BIBB/BAuA Employment Surveys for Germany using structural equation modelling. In line with the literature on routine-biased technological change, we show that computers are complementary to the performance of less routine and more abstract cognitive tasks and that this relationship is conducive to a higher level of task discretion and job satisfaction in both countries. Accounting for differences in job tasks performed, we find a negative direct effect of computer use on both task discretion and job satisfaction in the United Kingdom but not in Germany. Our results indicate that the ultimate effect of computer use on both task discretion and job satisfaction depends on the institutional contexts in which technology is introduced." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))
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Literaturhinweis
What makes work better or worse? An analytical framework (2023)
Murray, Gregor; Gesualdi-Fecteau, Dalia; Levesque, Christian; Roby, Nicolas;Zitatform
Murray, Gregor, Dalia Gesualdi-Fecteau, Christian Levesque & Nicolas Roby (2023): What makes work better or worse? An analytical framework. In: Transfer, Jg. 29, H. 3, S. 305-322. DOI:10.1177/10242589231207967
Abstract
"Dieser Artikel will neue gedankliche Perspektiven zum Thema bessere und schlechtere Arbeit aufzeigen, indem er einen neuen analytischen Rahmen zur Beurteilung der Qualität von Arbeit und ihrer Implikationen entwickelt. Hierzu wird auf eine breite Auswahl an Literatur über Arbeitsplatzqualität zurückgegriffen und darauf hingewiesen, dass wir eine umfassendere Agenda und ein dynamischeres Verständnis von Möglichkeiten brauchen, schlechtere Arbeit besser zu machen. Zu diesem Zweck präsentiert das Autorenteam einen dreidimensionalen Rahmen: Risiko, Autonomie und Gestaltungsmöglichkeiten. Der Rahmen beurteilt bessere und schlechtere Arbeit und welche Möglichkeiten Arbeitnehmer:innen haben, zwischen diesen unterschiedlichen Dimensionen ihres Arbeitslebens zu navigieren. Wir untersuchen sich daraus ergebende Implikationen für Strategien der beteiligten Akteure und für die Wissenschaft, um eine Agenda für bessere Arbeit voranzubringen." (Autorenreferat, IAB-Doku)
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Literaturhinweis
How White Workers Navigate Racial Difference in the Workplace: Social-Emotional Processes and the Role of Workplace Racial Composition (2023)
Zitatform
Nelson, Jennifer L. & Tiffany D. Johnson (2023): How White Workers Navigate Racial Difference in the Workplace: Social-Emotional Processes and the Role of Workplace Racial Composition. In: Work and occupations online erschienen am 12.06.2023, S. 1-46. DOI:10.1177/07308884231176833
Abstract
"Research on racialized emotions and racialized organizations has begun to inform how we understand social interactions in the workplace and their implications for racial inequality. However, most research to date focuses on the experiences and coping strategies of racial minority workers, especially when confronted with instances of racial prejudice and discrimination. We extend research on racialized emotions in the workplace by mapping the stages of belonging/unbelonging white workers go through when they encounter instances of racial discomfort or perceived prejudice in the workplace. This is an important contribution to the study of race and work because existing research suggests the deleterious effects for people of color when white people experience negative emotions such as threat, fear, and anxiety in interracial encounters. Drawing on interview data with 56 white teachers in a metropolitan area in the U.S. Southeast, we document a process of racialized belonging. This is a process whereby white workers experienced varying degrees of surprise, confusion, frustration, and fear resulting from interracial—and some intraracial—experiences with coworkers as well as students. We note how the process is informed by racialized imprinting prior to workplace entry and followed by racialized emotions and racialized coping. Racial composition of the workplace also played a role, though the process looked similar across contexts. We argue that by accounting for white workers’ prior life experiences as well as organizations’ involvement in accommodating their emotional expectations, the way white workers behave when race becomes salient to them can be better understood and addressed." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Work from Home: Von der Pandemienotlösung zum Konzept multilokaler Arbeit – Empirische Studie zu den Erfahrungen der Beschäftigten für eine Zukunft der Arbeitswelten an verteilten Orten (2023)
Pfnür, Andreas; Höcker, Martin Christian; Voll, Kyra; Bachtal, Yassien;Zitatform
Pfnür, Andreas, Kyra Voll, Martin Christian Höcker & Yassien Bachtal (2023): Work from Home: Von der Pandemienotlösung zum Konzept multilokaler Arbeit – Empirische Studie zu den Erfahrungen der Beschäftigten für eine Zukunft der Arbeitswelten an verteilten Orten. (Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 138378), Darmstadt: Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL), 143 S.
Abstract
"Die Arbeitswelt erfährt eine gravierende Transformation. Im Zentrum der Veränderungen steht der Wandel der physischen Organisation der Arbeit. Während in den vergangenen Jahren durch die COVID-19-Pandemie die Arbeit voranging von zu Hause erledigt werden musste, können Wissensarbeitende den Ort ihrer Arbeitserbringung zunehmend freier wählen. Durch die Rückkehr der Beschäftigten in die Büros der Unternehmen, der gleichzeitig anhaltenden Nutzung des Work from Home und des Ausprobierens dritter Arbeitsorte entsteht ein neues Konzept der physischen Arbeitsorganisation: Multilokalität. Diese Studie untersucht anhand der Befragung von 1.136 deutschen Wissensarbeitenden den Status quo des Work from Home, der Arbeit in Büros und an dritten Orten und analysiert vergleichend, wodurch Arbeitserfolg von Beschäftigten an den verschiedenen Orten entsteht. Darüber hinaus werden Change-Management-Prozesse betrachtet, um herauszuarbeiten, welche notwendigen Voraussetzungen geschaffen werden müssen, um den Übergang der eindimensionalen Arbeit im Büro oder zu Hause zu einer multilokalen Arbeitswelt erfolgreich zu vollziehen. Basierend auf einer Diskussion der empirischen Ergebnisse zu den Potenzialen und Herausforderungen der Transformation der Arbeitswelt werden Implikationen für die Notwendigkeiten staatlicher Regulierung, für die Beschäftigten, die Unternehmen und die immobilienwirtschaftlichen Akteure abgeleitet. Die Ergebnisse verdeutlichen den gigantischen Umfang der Veränderungen, den die multilokale Arbeit in der Arbeitswelt und anderen Bereichen des gesellschaftlichen Lebens, wie beispielsweise dem Verkehr, der Umwelt oder auf den gesellschaftlichen Wohlstand bezogen anstößt. Für die Beschäftigten ist die Freiheit des mobilen Arbeitens nicht mehr wegzudenken. Die Studie zeigt auf, wie sie sich individuell auf die multilokale Arbeit einstellen und Work from Home, Büros und dritte Orte bestmöglich nutzen. Eine weitere zentrale Erkenntnis ist, dass das neue Konzept multilokalen Arbeitens neben dem großen gesellschaftlichen Mehrwert auch in hohem Ausmaß volkswirtschaftliche Potenziale aufweist, welche jedoch noch nicht vollumfänglich realisiert werden. Arbeitgeber erfahren durch den richtigen Einsatz multilokaler Arbeit einen großen Gewinn. Zum einen durch einen höheren Arbeitserfolg und die verbesserte Gesundheit ihrer Beschäftigten, aber auch durch die positive Wirkung auf ihre Attraktivität als Arbeitgeber. Diese Potentiale zu heben ist die Aufgabe des betrieblichen Immobilienmanagements. Um den Herausforderungen einer aufweichenden Unternehmenskultur, der erschwerten Kommunikation zwischen und Steuerung von Mitarbeitenden sowie der ständig notwendigen Abwägung zwischen individuellem und Teamerfolg zu begegnen, benötigen Unternehmen eine individuelle Strategie zur Ausgestaltung des neuen Konzepts verteilter Arbeitsorte. Dabei helfen Investitionen in die Ausstattung bei Work from Home, verbesserte Informationskulturen und Weiterbildungsangebote mobiles Arbeiten erfolgreich zu gestaltet. Nicht zuletzt wird deutlich, dass zukünftig ein veränderter Bedarf an betrieblichen Immobilien vorherrschen wird. Eine Argumentebilanz zur Entscheidungsstützung in der Abwägung zur quantitativen Anpassung von Flächen sowie mögliche Ansätze zur qualitativen Verbesserung von Büros und der Einsatz von dritten Orten als Ergänzung der Bürostrategie geben Hinweis darauf, wie Unternehmen mit ihren Immobilien auf die dynamische Arbeitswelt reagieren können. Abschließend zeigen die Ergebnisse, dass veränderte Flächenbedarfe der Unternehmen Anpassungen der Geschäftsmodelle und Strategien immobilienwirtschaftlicher Akteure erfordern, das Büro der Zukunft zum aktuellen Zeitpunkt, besonders mit Blick auf die Arbeitswelt von morgen, jedoch noch nicht klar skizziert werden kann." (Autorenreferat, IAB-Doku)