Arbeitszufriedenheit
Zufriedene Mitarbeiter*innen sind produktiver, seltener krank und verursachen geringere Sozialkosten. Arbeitszufriedenheit hat aber nicht nur Vorteile für Betriebe. Das Wohlbefinden am Arbeitsplatz ist auch ein wichtiger Indikator für die Qualität der Arbeit selbst. Doch was ist überhaupt Arbeitszufriedenheit? Wie wird sie gemessen? Welche Faktoren und Prozesse fördern, welche schränken sie ein?
Das Thema Arbeitszufriedenheit steht seit Jahrzehnten im Mittelpunkt kritischer wissenschaftlicher Auseinandersetzungen. Die Infoplattform gibt einen Überblick über aktuelle Arbeiten und ausgewählte ältere Publikationen zu theoretischen Ansätzen und empirischen Resultaten der Arbeitszufriedenheitsforschung.
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Literaturhinweis
Performance Management in deutschen Betrieben: Leistungsorientierung lohnt sich - aber nur mit kollektiven Zielen (2025)
Zitatform
Grunau, Philipp, Patrick Kampkötter & Kevin Ruf (2025): Performance Management in deutschen Betrieben: Leistungsorientierung lohnt sich - aber nur mit kollektiven Zielen. (IAB-Kurzbericht 11/2025), Nürnberg, 8 S. DOI:10.48720/IAB.KB.2511
Abstract
"Unternehmen sind mit ständigem Wandel und wachsendem Wettbewerbsdruck konfrontiert, was auch das Personalmanagement betrifft. Außerdem verändert sich der Arbeitsalltag für viele Beschäftigte, sodass die Instrumente des Performance Managements, insbesondere die traditionellen Leistungsbeurteilungs- und Vergütungspraktiken, zunehmend auf dem Prüfstand stehen. Entscheidend für Betriebe und Beschäftigte ist dabei unter anderem, ob und inwieweit diese Praktiken die wahrgenommene Arbeitsqualität beeinflussen. Die Autoren untersuchen in diesem Bericht Trends und Entwicklungen für die Jahre 2012 bis 2023 auf Basis des Linked Personnel Panels (LPP)." (Autorenreferat, IAB-Doku)
Weiterführende Informationen
- Zusammenhang zwischen Instrumenten des betrieblichen Performance Managements und der wahrgenommenen Arbeitsqualität
- Vergütungsmix für Führungskräfte und Beschäftigte ohne Führungsverantwortung mit erfolgsabhängiger Vergütung
- Instrumente des betrieblichen Performance Managements
- Instrumente des betrieblichen Performance Managements im Zeitverlauf
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Literaturhinweis
Is Job Satisfaction Related to Subjective Well-being? Causal Inference from Longitudinal Data (2025)
Zitatform
Prati, Gabriele (2025): Is Job Satisfaction Related to Subjective Well-being? Causal Inference from Longitudinal Data. In: Applied Research in Quality of Life, Jg. 20, H. 1, S. 133-160. DOI:10.1007/s11482-024-10400-2
Abstract
"Previous research has demonstrated a relationship between job satisfaction and subjective well-being, particularly life satisfaction, which aligns with the spillover theory. Moreover, according to the core self-evaluations theory, core self-evaluations are hypothesized to explain the relationship between job and subjective well-being and to have a causal role in job satisfaction and subjective well-being. The aim of the current study was (1) to test these predictions of self-evaluations theory and (2) to investigate the relationship between job satisfaction and subjective well-being. Data from two national, representative longitudinal studies (i.e., the GESIS Panel study and the Swiss Household Panel study) were used. The participants consisted of approximately 20,000 individuals from Switzerland (Swiss Household Panel study) and 5,000 individuals from Germany (GESIS Panel study). A separate series of random intercept cross-lagged panel models revealed that job satisfaction and subjective well-being (except for happiness) were not reciprocally related across all study waves. Moreover, the relationship between job satisfaction and subjective well-being appears to reflect a trait-like property. Finally, core self-evaluations did not account for any part of the relationship between job and subjective well-being, and there was limited evidence that core self-evaluations can predict later subjective well-being. These results provide mixed support for both spillover and segmentation theories, as well as for some predictions of self-evaluations theory." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Considering the Dark Side of Work: Bullshit Job Perceptions, Deviant Work Behavior, and the Moderating Role of Work Ethic (2025)
Zitatform
Riester, Johanna & Johannes Keller (2025): Considering the Dark Side of Work: Bullshit Job Perceptions, Deviant Work Behavior, and the Moderating Role of Work Ethic. In: Journal of Business Ethics, Jg. 198, H. 3, S. 675-693. DOI:10.1007/s10551-024-05821-w
Abstract
"This contribution aims to expand the study of experiences at work by (a) analyzing a theoretical perspective concerning experiences at work which emphasizes both positive aspects as well as negative aspects, (b) exploring the relation of both negative (Bullshit job perceptions; BJP) and positive aspects (Meaningful Work perceptions; MWP) experienced at work to negative work-related behavior (Counterproductive Work Behavior [CWB] and Cyberloafing), (c) investigating the (moderating) role of work ethic, and (d) examining the robustness of these relations when considering additional contextual factors (organizational work values and tightness–looseness reflecting social norms). Three studies were conducted, including two samples of German employees (N = 247 and N = 240), and another one of employees in the USA (N = 253). Our findings reveal that negative experiences at work (BJP) are the main predictor of problematic workplace behavior (CWB and Cyberloafing). Furthermore, their relation was contingent on individuals’ endorsement of work ethic. BJP and CWB (or Cyberloafing) were more closely associated for individuals strongly endorsing work ethic. In contrast, the relation of positive experiences (MWP) to problematic behavior at work was not significantly qualified by work ethic. The observed relations were robust when additional contextual factors were controlled for. The results emphasize the importance and complexity of work experiences including and differentiating positive and negative aspects. They also highlight the significance of work ethic and related beliefs of employees in shaping problematic behavior in work settings." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Happy Work, Happy Life? A Replication and Comparison of the Longitudinal Effects Between Job and Life Satisfaction Using Continuous Time Meta‐Analysis (2025)
Wiese, Christopher W. ; Li, Yuhua; Tay, Louis ; Wille, Bart ; Vaziri, Hoda ; Chen, Job; Dormann, Christian ; Moran, Lauren H.;Zitatform
Wiese, Christopher W., Christian Dormann, Hoda Vaziri, Louis Tay, Bart Wille, Job Chen, Lauren H. Moran & Yuhua Li (2025): Happy Work, Happy Life? A Replication and Comparison of the Longitudinal Effects Between Job and Life Satisfaction Using Continuous Time Meta‐Analysis. In: Journal of organizational behavior, Jg. 46, H. 4, S. 487-511. DOI:10.1002/job.2861
Abstract
"Capturing the evolving journey of workers' well-being, our research unveils how the intertwined paths of job and life satisfaction shift and shape each other over time. We contribute to the field's understanding of the dynamic interplay between job and life satisfaction by exploring the time-bound nature of satisfaction, teasing apart the between- and within-person effects, and uncovering the relative strengths of these effects. Our findings (k = 28; N = 161 412) suggest that (1) job and life satisfaction are related to one another over time, (2) life satisfaction has a stronger effect (+32%) on future job satisfaction than the converse, (3) these effects peak around 17.2 months (between-person effects), and (4) effects peak at shorter intervals of 8.2 months when accounting for unobserved heterogeneity (within-person effects). In the latter case, the differences between the two effects were still significant, but the dominance of life satisfaction shrank from 32% to 8%. This investigation not only bridges critical gaps but also sets a new precedent for future research on the temporal dynamics of well-being, promising to transform theoretical perspectives and practical approaches alike." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Arbeitsmotivation erhöhen – aber wie? - Wirtschaftsdienst (2024)
Zitatform
Müller, Martin (2024): Arbeitsmotivation erhöhen – aber wie? - Wirtschaftsdienst. In: Wirtschaftsdienst, Jg. 104, H. 5, S. 329-335.
Abstract
"Im Oktober 2022 hat die Bundesregierung ihre Fachkräftestrategie verabschiedet, die einen Wandel der Arbeitskultur einleiten soll. Die demografische Entwicklung wird ohne ausreichendes Gegensteuern zu einer deutlichen Zunahme des Fachkräftemangels und zu einem spürbaren Rückgang des Wachstums des BIP pro Kopf führen. Eine höhere Erwerbsbeteiligung der Bevölkerung bietet ein großes Potenzial, dem entgegenzuwirken. Um dies zu erreichen, müssen Arbeitszufriedenheit und Arbeitsmotivation der Arbeitnehmenden gefördert werden." (Textauszug, IAB-Doku)
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Literaturhinweis
How White Workers Navigate Racial Difference in the Workplace: Social-Emotional Processes and the Role of Workplace Racial Composition (2024)
Zitatform
Nelson, Jennifer L. & Tiffany D. Johnson (2024): How White Workers Navigate Racial Difference in the Workplace: Social-Emotional Processes and the Role of Workplace Racial Composition. In: Work and occupations, Jg. 51, H. 3, S. 362-407. DOI:10.1177/07308884231176833
Abstract
"Research on racialized emotions and racialized organizations has begun to inform how we understand social interactions in the workplace and their implications for racial inequality. However, most research to date focuses on the experiences and coping strategies of racial minority workers, especially when confronted with instances of racial prejudice and discrimination. We extend research on racialized emotions in the workplace by mapping the stages of belonging/unbelonging white workers go through when they encounter instances of racial discomfort or perceived prejudice in the workplace. This is an important contribution to the study of race and work because existing research suggests the deleterious effects for people of color when white people experience negative emotions such as threat, fear, and anxiety in interracial encounters. Drawing on interview data with 56 white teachers in a metropolitan area in the U.S. Southeast, we document a process of racialized belonging. This is a process whereby white workers experienced varying degrees of surprise, confusion, frustration, and fear resulting from interracial—and some intraracial—experiences with coworkers as well as students. We note how the process is informed by racialized imprinting prior to workplace entry and followed by racialized emotions and racialized coping. Racial composition of the workplace also played a role, though the process looked similar across contexts. We argue that by accounting for white workers’ prior life experiences as well as organizations’ involvement in accommodating their emotional expectations, the way white workers behave when race becomes salient to them can be better understood and addressed." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Human capital utilisation, quiet quitting and employee retention - Publications Office of the EU (2024)
Zitatform
Russo, Giovanni (2024): Human capital utilisation, quiet quitting and employee retention - Publications Office of the EU. (CEDEFOP working paper series / European Centre for the Development of Vocational Training 2024,23), Luxembourg, 54 S. DOI:10.2801/229379
Abstract
"When employees leave an organization, they take their human capital with them. They also take with them any investment that the training organization may have done to enhance their human capital, both in terms of firm-specific and general skills. Employee turnover has been identified as a major cause for the under-provision of training in companies (Royalty, 1996, Brunello & De Paola, 2009)." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Job Satisfaction and the 'Great Resignation': An Exploratory Machine Learning Analysis (2023)
Zitatform
Celbiş, Mehmet Güney, Pui-hang Wong, Karima Kourtit & Peter Nijkamp (2023): Job Satisfaction and the 'Great Resignation': An Exploratory Machine Learning Analysis. In: Social indicators research, Jg. 170, H. 3, S. 1097-1118. DOI:10.1007/s11205-023-03233-3
Abstract
"Labor market dynamics is shaped by various social, psychological and economic drivers. Studies have suggested that job quit and labor market turnover are associated with job satisfaction. This study examines the determinants of job satisfaction using a large survey dataset, namely the LISS Work and Schooling module on an extensive sample of persons from the Netherlands. To handle these big data, machine learning models based on binary recursive partitioning algorithms are employed. Particularly, sequential and randomized tree-based techniques are used for prediction and clustering purposes. In order to interpret the results, the study calculates the sizes and directions of the effects of model features using computations based on the concept of Shapley value in cooperative game theory. The findings suggest that satisfaction with the social atmosphere among colleagues, wage satisfaction, and feeling of being appreciated are major determinants of job satisfaction." (Author's abstract, IAB-Doku, © Springer-Verlag) ((en))
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Literaturhinweis
The Value of Working Conditions in the United States and the Implications for the Structure of Wages (2023)
Zitatform
Maestas, Nicole, Kathleen J. Mullen, David Powell, Till von Wachter & Jeffrey B. Wenger (2023): The Value of Working Conditions in the United States and the Implications for the Structure of Wages. In: The American economic review, Jg. 113, H. 7, S. 2007-2047. DOI:10.1257/aer.20190846
Abstract
"We document variation in working conditions in the United States, present estimates of how workers value these conditions, and assess the impact of working conditions on estimates of wage inequality. We conduct a series of stated-preference experiments to estimate workers' willingness to pay for a broad set of working conditions, which we validate with actual job choices. We find that working conditions vary substantially, play a significant role in job choice, and are central components of the compensation received by workers. We find that accounting for differences in preferences for working conditions often exacerbates wage differentials and intensifies measures of wage inequality." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Healthy New Work: Auswirkung agiler Arbeit auf die psychische Gesundheit (2023)
Zitatform
Rietze, Sarah & Hannes Zacher (2023): Healthy New Work: Auswirkung agiler Arbeit auf die psychische Gesundheit. In: Personal quarterly, Jg. 75, H. 3, S. 32-38.
Abstract
"Unternehmen führen agile Praktiken ein, um Leistung und Innovation zu steigern. Welche Auswirkungen diese Praktiken auf Arbeitsmerkmale und die psychische Gesundheit von Beschäftigten haben, wurde bislang nicht untersucht. Es wurde eine Fragebogenstudie mit zwei Messzeitpunkten und 260 Beschäftigten in agilen Teams durchgeführt. Die Ergebnisse zeigen, dass agile Praktiken positiven Auswirkungen auf die psychische Gesundheit (höheres Engagement, geringere Ermüdung), vermittelt durch reduzierte Arbeitsanforderungen und erhöhte Ressourcen, haben." (Autorenreferat, IAB-Doku, © Haufe-Lexware)
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Literaturhinweis
Empowerment, Task Commitment, and Performance Pay (2022)
Zitatform
Beckmann, Michael & Matthias Kräkel (2022): Empowerment, Task Commitment, and Performance Pay. In: Journal of labor economics, Jg. 40, H. 4, S. 889-938. DOI:10.1086/718465
Abstract
"Although, from the viewpoint of social psychology, task commitment is a driving force for intrinsic motivation at the workplace, this topic has been widely ignored in labor and personnel economics so far. Our paper contributes to reduce this gap in the literature by offering a theoretical analysis on worker empowerment and task commitment. This approach also helps to explain the observed variety of compensation schemes across workers and firms. By using a large-scale linked employer-employee panel data set, we present empirical evidence that is consistent with the predicted patterns of our theoretical model." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Does job crafting always lead to employee well-being and performance? Meta-analytical evidence on the moderating role of societal culture (2022)
Zitatform
Boehnlein, Philipp & Matthias Baum (2022): Does job crafting always lead to employee well-being and performance? Meta-analytical evidence on the moderating role of societal culture. In: The International Journal of Human Resource Management, Jg. 33, H. 4, S. 647-685. DOI:10.1080/09585192.2020.1737177
Abstract
"We quantitatively summarize existing studies on job crafting and its effects on well-being and individual in-role and extra-role performance. We differentiate job crafting behaviors by target of impact (individual vs. work environment) and regulatory focus (prevention vs. promotion focus). Drawing on 60 independent samples with a total of 20,547 participants, we use meta-analysis to show that promotion-oriented job crafting can be associated with increased well-being and both in-role and extra-role performance. Prevention-oriented crafting yielded partially significant results for well-being while showing non-significant relationships with both performance outcomes. Drawing on previous findings of the GLOBE study, we further show that the effects of job crafting on both in-role and extra-role performance are partially moderated by the cultural practices of in-group collectivism, future orientation, performance orientation, and uncertainty avoidance. By doing so, we illuminate the cultural circumstances under which job crafting behaviors are more suitable and where job crafting is less effective as a way to improve individuals’ performance." (Author's abstract, IAB-Doku) ((en))"We quantitatively summarize existing studies on job crafting and its effects on well-being and individual in-role and extra-role performance. We differentiate job crafting behaviors by target of impact (individual vs. work environment) and regulatory focus (prevention vs. promotion focus). Drawing on 60 independent samples with a total of 20,547 participants, we use meta-analysis to show that promotion-oriented job crafting can be associated with increased well-being and both in-role and extra-role performance. Prevention-oriented crafting yielded partially significant results for well-being while showing non-significant relationships with both performance outcomes. Drawing on previous findings of the GLOBE study, we further show that the effects of job crafting on both in-role and extra-role performance are partially moderated by the cultural practices of in-group collectivism, future orientation, performance orientation, and uncertainty avoidance. By doing so, we illuminate the cultural circumstances under which job crafting behaviors are more suitable and where job crafting is less effective as a way to improve individuals’ performance." (Author's abstract, IAB-Doku) ((en))756k
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Literaturhinweis
Happy at Work - Possible at Any Age? (2022)
Carleton, Cheryl; Kelly, Mary T.;Zitatform
Carleton, Cheryl & Mary T. Kelly (2022): Happy at Work - Possible at Any Age? (Villanova School of Business working paper 51), Villanova, PA, 31 S.
Abstract
"With the growing attachment of older workers to the labor force and their engagement in alternative work arrangements, it is important to investigate the characteristics of older cohorts of individuals who are in the labor market and the factors that influence job satisfaction, as job satisfaction may be a predictor of which older individuals are likely to continue to work and in what type of work arrangement. This study uses several recent years of the General Social Survey to both explore the characteristics of older workers and investigate what contributes to job satisfaction, controlling for both gender and work arrangement. It splits the sample of workers into two cohorts to test for differences in job satisfaction between those who are nearing retirement age (55-64) and those who continue to work post the traditional retirement age (65-80). For the sample as a whole, and similar to other studies, we find that job satisfaction is higher for women and for those who work in alternative work arrangements as compared to those in regular jobs. We also find that there are differences in what contributes to job satisfaction between the two groups of older workers. These outcomes may inform firms about what they might do in order to keep these workers as well as informing the government on whether it is necessary to rethink how some benefits are both provided and paid for." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
New insights into self-initiated work design: the role of job crafting, self-undermining and five types of job satisfaction for employee's health and work ability (2022)
Döbler, Antonia-Sophie ; Wegge, Jürgen ; Nowak, Joshua; Richter-Killenberg, Stefanie; Emmermacher, Andre;Zitatform
Döbler, Antonia-Sophie, Andre Emmermacher, Stefanie Richter-Killenberg, Joshua Nowak & Jürgen Wegge (2022): New insights into self-initiated work design: the role of job crafting, self-undermining and five types of job satisfaction for employee's health and work ability. In: German Journal of Human Resource Management, Jg. 36, H. 2, S. 113-147. DOI:10.1177/23970022211029023
Abstract
"The present study provides evidence for the important role of job crafting and self-undermining behaviors at work, two new concepts that were recently integrated into the well-known job demands-resources (JD-R) theory (Bakker and Demerouti, 2017). We investigate how these behaviors are associated with work engagement, emotional exhaustion, and work ability as a long-term indicator of employee’s well-being. Furthermore, we examine the moderating role of personal resources in the stress-strain process by comparing groups of employees representing the five types of job satisfaction defined by Bruggemann (1974). Data was collected in a cross-sectional study within a German DAX company’s manufacturing plant from 1145 blue- and white-collar workers. Results of structural equation modeling provided, as expected, support for an indirect effect of job demands and job resources on emotional exhaustion and work engagement through job crafting and self-undermining. Work ability, on the other hand, was mainly affected by emotional exhaustion, but not by work engagement. Most important, we found significant differences between path coefficients across the five types of job satisfaction indicating that these types represent important constellations of personal resources and job demands that should be considered both for analyzing stress at work and for offering tailored stress interventions in organizations." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Viel Schatten, aber auch etwas Licht: Die Situation der Baubeschäftigten – Ergebnisse einer Online-Beschäftigtenbefragung (2022)
Zitatform
Kümmerling, Angelika, Gerhard Bosch, Frederic Hüttenhoff & Claudia Weinkopf (2022): Viel Schatten, aber auch etwas Licht. Die Situation der Baubeschäftigten – Ergebnisse einer Online-Beschäftigtenbefragung. (IAQ-Report 2022-06), Duisburg ; Essen, 24 S. DOI:10.17185/duepublico/76127
Abstract
"Eine Online-Befragung unter 3052 Baubeschäftigten zeigt, dass rund jeder vierte Beschäftigte in “näherer Zukunft“ beabsichtigt, seinen Arbeitgeber oder sogar die Branche zu wechseln. Baubeschäftigte beschreiben ihren Beruf als abwechslungsreich, vielfältig und lernförderlich und schätzen die Entscheidungsspielräume. Negativ werden die hohe körperliche Belastung und die Verdichtung der Arbeit durch neue Technologien gesehen. Ein hoher Anteil berichtet auch, dass der Fachkräftemangel in ihrem Betrieb bereits spürbar sei. Die Unzufriedenheit mit den Arbeitsbedingungen insgesamt, den Arbeitszeiten und der Bezahlung ist hoch und stellt einen Hauptgrund für Wechselabsichten dar. Nur gut jeder fünfte Arbeiter ist der Meinung, seinen Beruf bis zum gesetzlichen Renten-Einstiegsalter durchhalten zu können. Arbeiter wünschen sich einen Renteneintritt mit 60,7 Jahren, Angestellte mit 61,7 Jahren. Die Wechselneigung ist nicht betriebsunabhängig: Beschäftigte, die ihren Betrieb für zukunftsfähig halten und die das Betriebsklima als gut einschätzen, zeigen eine geringere Wechselneigung." (Autorenreferat, IAB-Doku)
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Literaturhinweis
The determinants of the link between life satisfaction and job satisfaction across Europe (2022)
Zitatform
Soboleva, Natalia (2022): The determinants of the link between life satisfaction and job satisfaction across Europe. In: The international journal of sociology and social policy, Jg. 42, H. 11/12, S. 1180-1198. DOI:10.1108/IJSSP-06-2021-0152
Abstract
"Purpose: The purpose of this paper is to explore the effect of work values and socio-demographic characteristics upon the link between life satisfaction and job satisfaction. Design/methodology/approach: The European Values Study (EVS) 2008–2009 is used as the dataset. The sample is limited to those who have paid jobs (28,653 cases). Findings: Socio-demographic characteristics matter more than work values in explaining the effect of job satisfaction on life satisfaction. The association between life satisfaction and job satisfaction is stronger for higher educated individuals and those who are self-employed and weaker for women, married individuals, religious individuals and those who are younger. Extrinsic and intrinsic work values significantly influence life satisfaction independent of the level of job satisfaction. Practical implications It is important to pay attention to the working conditions and well-being of the core of the labour force, in other words, of those who are ready to invest more in their jobs. Also, special attention should be given to self-employment. Originality/value: The paper compares the roles of work values and of socio-demographic characteristics as predictors of the association between job satisfaction and life satisfaction. It shows that the role of job in person's life depends largely on demographic factors, religiosity and socio-economic factors." (Author's abstract, IAB-Doku, © Emerald Group) ((en))
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Literaturhinweis
Job Satisfaction, Structure of Working Environment and Firm Size (2022)
Tansel, Aysit;Zitatform
Tansel, Aysit (2022): Job Satisfaction, Structure of Working Environment and Firm Size. (IZA discussion paper 15397), Bonn, 27 S.
Abstract
"Employees' wellbeing is important to the firms. Analysis of job satisfaction may give insight into various aspect of labor market behavior, such as worker productivity, absenteeism and job turn over. Little empirical work has been done on the relationship between structure of working environment and job satisfaction. This paper investigates the relationship between working environment, firm size and worker job satisfaction. We use a unique data of 28,240 British employees, Workplace Employee Relations Survey. In this data set the employee questionnaire is matched with the employer questionnaire. Four measures of job satisfaction considered are satisfaction with influence over job, satisfaction with amount of pay, satisfaction with sense of achievement and satisfaction with respect from supervisors. They are all negatively related to the firm size implying lower levels of job satisfaction in larger firms. The firm size in return is negatively related to the degree of flexibility in the working environment. The small firms have more flexible work environments. This is the first study that explore the effect of work amenities. We further find that, contrary to the previous results lower levels of job satisfaction in larger firms can not necessarily be attributed to the inflexibility in their structure of working environment." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Overqualification at Work: A Review and Synthesis of the Literature (2021)
Zitatform
Erdogan, Berrin & Talya N. Bauer (2021): Overqualification at Work: A Review and Synthesis of the Literature. In: Annual Review of Organizational Psychology and Organizational Behavior, Jg. 8, S. 259-283. DOI:10.1146/annurev-orgpsych-012420-055831
Abstract
"Both perceived and objective measures of employee overqualification can impact job attitudes, various workplace behaviors, and work relationships. Utilizing motivation and capability-based theoretical approaches, this review summarizes research regarding the antecedents (demographic influences, personality traits, relational influences, job characteristics) and outcomes (individual health and well-being, turnover intentions and turnover, job performance, organizational citizenship behaviors, interpersonal relationships, innovative behaviors, counterproductive work behaviors, and career success) of overqualification. In addition, we review work done to date regarding the moderators and mediators of these relationships. Finally, we offer future directions for research." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention (2021)
Zitatform
Gross, Hellen P., Stefan Ingerfurth & Jurgen Willems (2021): Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention. In: Journal of Business Research, Jg. 134, S. 405-413. DOI:10.1016/j.jbusres.2021.05.021
Abstract
"Reputation is a crucial asset for service organizations, in particular when actual service quality is hard to assess, e.g. in the context of hospitals. Employees and their recommendation intentions to other professionals and potential patients are crucial in the reputation building process. Against this background, we test with a quantitative-exploratory approach, for 1,022 employees in two German hospitals, how eleven dimensions of employees’ job satisfaction explain their recommendation intention on behalf of the hospital they work. Moreover, we explore this for different employee groups. Our results show that there are different employee job satisfaction dimensions explaining recommendation intention for different employee groups such as nurses, doctors, or employees in the administrative field. We frame our findings against the broad but scattered management literature that is relevant for job satisfaction and organizational reputation, and discuss implications for practice and further research." (Author's abstract, IAB-Doku, © 2023 Elsevier) ((en))
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Literaturhinweis
Adopting Telework. The causal impact of working from home on subjective well-being in 2020 (2021)
Zitatform
Gueguen, Guillaume & Claudia Senik (2021): Adopting Telework. The causal impact of working from home on subjective well-being in 2020. (PSE working paper / Paris School of Economics 2021-65), Paris, 36 S.
Abstract
"Using the UK household longitudinal survey, we uncover a positive effect of work from home on life satisfaction, which is driven by partnered people and those without children at home. Concerning mental health, there is no average effect of telework, except for those living in rural areas, but this hides a dynamic evolution, as mental health initially deteriorates in the first months of telework, but improves after a period of adaptation, especially the feeling of being useful, of being a worthy person, and of being able to concentrate." (Author's abstract, IAB-Doku) ((en))