Beschreibung

"Public Employment Services (PES) are important actors in the labour market, increasingly focusing on the demand side in order to achieve an improved match between supply and demand. Therefore, they provide recruitment services to enterprises of different sizes and in different ways. This paper deals with two questions: How are the PES recruitment services for employers organised? And how are the recruitment services delivered to employers? The first question covers approaches to the segmentation of recruitment services, the second question addresses the use of different delivery channels. We build on the existing literature on the work of the PES and use detailed information from five countries. We conducted telephone interviews with managers of the PES from Austria, Bulgaria, Germany, Slovenia and Sweden and asked them to complete a short written questionnaire." (Author's abstract, IAB-Doku) ((en))