Arbeitszufriedenheit
Zufriedene Mitarbeiter*innen sind produktiver, seltener krank und verursachen geringere Sozialkosten. Arbeitszufriedenheit hat aber nicht nur Vorteile für Betriebe. Das Wohlbefinden am Arbeitsplatz ist auch ein wichtiger Indikator für die Qualität der Arbeit selbst. Doch was ist überhaupt Arbeitszufriedenheit? Wie wird sie gemessen? Welche Faktoren und Prozesse fördern, welche schränken sie ein?
Das Thema Arbeitszufriedenheit steht seit Jahrzehnten im Mittelpunkt kritischer wissenschaftlicher Auseinandersetzungen. Die Infoplattform gibt einen Überblick über aktuelle Arbeiten und ausgewählte ältere Publikationen zu theoretischen Ansätzen und empirischen Resultaten der Arbeitszufriedenheitsforschung.
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Literaturhinweis
Crowdwork for Young People: Risks and Opportunities (2021)
O'Higgins, Niall; Caro, Luis Pinedo;Zitatform
O'Higgins, Niall & Luis Pinedo Caro (2021): Crowdwork for Young People: Risks and Opportunities. (IZA discussion paper 14933), Bonn, 41 S.
Abstract
"In recent years, crowdworking has emerged as a small but rapidly growing source of employment and income principally for young(er) people. Here, we build on previous work in identifying the determinants of crowdworkers' earnings. We focus on the reasons why young crowdworkers earn significantly higher hourly wages than their older counterparts. We show that this is due to the higher returns to experience accruing to younger crowd-workers. Educational attainment does not explain this age-based differential, as education is a negligible factor in determining crowdworkers' earnings. We also analyse why young women earn around 20% less than their male counterparts despite blind hiring. We confirm that this is partly explained by constraints on working time faced by women with children. The analysis also shows that 'freely chosen' crowdwork - as opposed to, young people crowd-working because of a lack of alternative employment opportunities - is conducive to higher levels of job satisfaction. Moreover, young crowdworkers in middle income countries earn less than their counterparts in high income countries but report higher levels of job satisfaction. This is entirely attributable to the lower quality of their options outside of crowdwork." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
The gender-job satisfaction paradox through time and countries (2021)
Zitatform
Pita, Cristina & Ramón José Torregrosa (2021): The gender-job satisfaction paradox through time and countries. In: Applied Economics Letters, Jg. 28, H. 12, S. 1000-1005. DOI:10.1080/13504851.2020.1792402
Abstract
"Much has been written about the so-called gender-job satisfaction paradox, derived from the fact that a significant number of empirical studies found that women reported higher levels of job satisfaction than their male counterparts, although they had what were considered ‘worse’ jobs in terms of pay and other nonmonetary working conditions. In this article, we use a procedure to compare the relative performance of groups when their achievements are described by distributions of outcomes over an ordered set of categories, the Balanced Worth Vector (BWV), to analyse whether women consistently report to be more satisfied at work than men in different periods of time and countries. The BWV offers a cardinal, complete and transitive evaluation that is based in the likelihood of getting better results. In our setting, the BWV methodology provides a complete ranking of the countries covered by the European Working Conditions Survey according to the relative levels of job satisfaction with working conditions that women and men in each country report. Our results indicate a decreasing gender differential over time and substantial differences across countries, proving that the gender-gap paradox cannot be considered a widespread phenomenon." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
People at Work 2021: A Global Workforce View (2021)
Richardson, Nela; Klein, Sara;Zitatform
Richardson, Nela & Sara Klein (2021): People at Work 2021: A Global Workforce View. Roseland, 48 S.
Abstract
"This report provides a starting point to understand the situation facing employees today across five dimensions of working life: worker confidence and job security; workplace conditions; pay and performance; worker mobility; and gender and family." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
How's life? 2020: measuring well-being (2020)
Zitatform
(2020): How's life? 2020. Measuring well-being. (How's life? 05), Paris, 244 S. DOI:10.1787/9870c393-en
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Literaturhinweis
Implications of work effort and discretion for employee well-being and career-related outcomes: An integrative assessment (2019)
Zitatform
Avgoustaki, Argyro & Hans T. W. Ffrankort (2019): Implications of work effort and discretion for employee well-being and career-related outcomes. An integrative assessment. In: ILR review, Jg. 72, H. 3, S. 636-661. DOI:10.1177/0019793918804540
Abstract
"How does work effort affect employee outcomes? The authors bridge distinct literatures on the well-being versus career-related implications of work effort by analyzing the relation of overtime work and work intensity to both types of outcomes. They also extend examination of the role of discretion in modifying the effects of work effort from well-being to career-related outcomes. Using data from the fifth and sixth European Working Conditions Surveys, the authors show that greater work effort relates strongly to reduced well-being and modestly to inferior career-related outcomes, while discretion may attenuate these adverse implications. Even with discretion, work intensity generally is a stronger predictor of unfavorable outcomes than is overtime work. Implications include the need for employees to become aware of the broader limitations of excessive work effort, for employers to give discretion when viable, and for public policy to devise strategies that help limit the adverse consequences of work intensity." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
On the merit of equal pay: Performance manipulation and incentive setting (2019)
Zitatform
Corgnet, Brice, Ludivine Martin, Peguy Ndodjang & Angela Sutan (2019): On the merit of equal pay: Performance manipulation and incentive setting. In: European Economic Review, Jg. 113, H. April, S. 23-45. DOI:10.1016/j.euroecorev.2018.12.006
Abstract
"Work performance is often difficult to assess thus leaving room for manipulation of commonly-used metrics. We created a laboratory workplace in which we can precisely assess both work performance along with manipulation activities. Using two independent experiments we show that, whenever pay for performance is used, manipulation is pervasive leading to both a waste of organizational resources and a weakening of incentives. By contrast, paying organizational members equally effectively deters manipulation attempts leading to higher organizational production." (Author's abstract, © 2019 Elsevier) ((en))
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Literaturhinweis
Types of institutions and well-being of self-employed and paid employees in Europe (2019)
Zitatform
Fritsch, Michael, Alina Sorgner & Michael Wyrwich (2019): Types of institutions and well-being of self-employed and paid employees in Europe. (IZA discussion paper 12336), Bonn, 43 S.
Abstract
"This paper analyzes the role of different types of institutions, such as entrepreneurshipfacilitating entry conditions, labor market regulations, quality of government, and perception of corruption for individual well-being among self-employed and paid employed individuals. Well-being is operationalized by job and life satisfaction of individuals in 32 European countries measured by data from EU Statistics on Income and Living Conditions (EU-SILC). We find that institutions never affected both occupational groups in opposite ways. Our findings indicate that labor market institutions do not play an important role well-being. The results suggest that fostering an entrepreneurial society in Europe is a welfare enhancing strategy that benefits both, the self-employed and paid employees." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Arbeitszufriedenheit als soziales Problemlösen (2019)
Jochims, Thorsten;Zitatform
Jochims, Thorsten (2019): Arbeitszufriedenheit als soziales Problemlösen. In: Arbeit. Zeitschrift für Arbeitsforschung, Arbeitsgestaltung und Arbeitspolitik, Jg. 28, H. 2, S. 177-204. DOI:10.1515/arbeit-2019-0011
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Literaturhinweis
The shorter workweek and worker wellbeing: Evidence from Portugal and France (2019)
Zitatform
Lepinteur, Anthony (2019): The shorter workweek and worker wellbeing. Evidence from Portugal and France. In: Labour economics, Jg. 58, H. June, S. 204-220. DOI:10.1016/j.labeco.2018.05.010
Abstract
"Using data from the European Community Household Panel, this paper evaluates the impact of the exogenous reductions in weekly working hours induced by reforms implemented in Portugal and France on worker wellbeing. Difference-in-differences estimation results suggest that reduced working hours generated significant and robust increases in job and leisure satisfaction of the workers affected in both countries (from 0.07 to 0.15 standard deviation increases), with the rise in the former mainly being explained by greater satisfaction with working hours and working conditions. Further results suggest that staff representative bodies are important for ensuring that working-time reductions lead to welfare gains." (Author's abstract, © 2019 Elsevier) ((en))
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Literaturhinweis
Skills mismatch, earnings and job satisfaction among older workers (2019)
Markus, Bönisch; Jakob, Peterbauer; Eduard, Stöger;Zitatform
Markus, Bönisch, Peterbauer Jakob & Stöger Eduard (2019): Skills mismatch, earnings and job satisfaction among older workers. In: Sozialer Fortschritt, Jg. 68, H. 4, S. 339-370. DOI:10.3790/sfo.68.4.339
Abstract
"Kompetenzen stellen einen wichtigen Bestandteil wissensbasierter Gesellschaften dar. Individuelle Kompetenzen können den Erfolg am Arbeitsmarkt unterstützen und das Einkommen und die Arbeitszufriedenheit beeinflussen. Sie müssen jedoch auf effiziente Weise eingesetzt werden, um diese positiven Arbeitsmarktergebnisse zu erzielen. Trotz der Tatsache, dass in den letzten Jahren viele Forschungsarbeiten zum Verhältnis der individuell vorhandenen Kompetenzen und den Arbeitsplatzanforderungen (Skill Mismatch) durchgeführt wurden, ist wenig über den Zusammenhang zwischen Alter und Skill Missmatch bekannt. Daher untersuchen wir die Unterschiede zwischen jüngeren (25 - 49) und älteren Arbeitnehmern (50 - 65) anhand des PIAAC-Datensatzes für fünf Länder (Österreich, Deutschland, Spanien, Belgien und Vereinigtes Königreich). Unsere Ergebnisse zeigen, dass ältere Arbeitnehmer im Allgemeinen über niedrigere Kompetenzen verfügen als jüngere Arbeitnehmer, jedoch diese stärker nutzen. Diese stärkere Nutzung (overutilization) führt im Allgemeinen zu einem Lohnvorteil." (Autorenreferat, IAB-Doku)
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Literaturhinweis
Telework in the 21st Century: An Evolutionary Perspective (2019)
Messenger, Jon C.;Zitatform
Messenger, Jon C. (Hrsg.) (2019): Telework in the 21st Century. An Evolutionary Perspective. (The ILO Future of Work series), Cheltenham: Elgar, 352 S. DOI:10.4337/9781789903751
Abstract
"Technological developments have enabled a dramatic expansion and also an evolution of telework, broadly defined as using ICTs to perform work from outside of an employer’s premises. This volume offers a new conceptual framework explaining the evolution of telework over four decades. It reviews national experiences from Argentina, Brazil, India, Japan, the United States, and ten EU countries regarding the development of telework, its various forms and effects. It also analyses large-scale surveys and company case studies regarding the incidence of telework and its effects on working time, work-life balance, occupational health and well-being, and individual and organizational performance." (Author's abstract, © Edward Elgar Publishing) ((en))
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Literaturhinweis
Gender inequality and the gender-job satisfaction paradox in Europe (2019)
Zitatform
Perugini, Cristiano & Marko Vladisavljevic (2019): Gender inequality and the gender-job satisfaction paradox in Europe. In: Labour economics, Jg. 60, H. October, S. 129-147. DOI:10.1016/j.labeco.2019.06.006
Abstract
"Despite being paid less than men and facing worse working conditions, lower promotion opportunities and work-place discrimination, women typically report higher levels of job satisfaction. Twenty years ago Andrew Clark (Clark, 1997) suggested that this might be due to their lower expectations, driven by a number of factors related to current and past positions in the labour market. Although this hypothesis is one of the leading explanations of gender differences in job satisfaction, cross-country research on the relationship between gender inequality and the gender-job satisfaction gap is rare and only descriptive. In this paper, we use the data from EU-SILC module on subjective well-being from 2013 to analyse adjusted gender-job satisfaction gaps in 32 European countries and we relate them to country differences in gender inequalities. Our results provide extensive and robust evidence of a relationship between exposure to more gender equal settings in the early stages of life and smaller gender gaps in job satisfaction. This corroborates the hypothesis that women who grew up in contexts with higher gender equality have expectations increasingly aligned to those of their male counterparts. Our results also show that being employed in typically male occupations enables this alignment too, whereas higher levels of education do not play a similar effect." (Author's abstract, © 2019 Elsevier) ((en))
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Literaturhinweis
Explaining the gender gap in job satisfaction (2019)
Zitatform
Redmond, Paul & Séamus McGuiness (2019): Explaining the gender gap in job satisfaction. (IZA discussion paper 12703), Bonn, 7 S.
Abstract
"In general, women report greater job satisfaction than men. The existing literature cannot fully explain the nature of this difference, as the gap tends to persist even when controlling for job characteristics. In this paper, we study job satisfaction using recent data for 28 EU countries. Women, on average, are more satisfied than men and the gap remains even when we account for a wide range of personal, job and family characteristics. However, the gap disappears when we include job preferences, as women place greater importance on work-life balance and the intrinsic desirability of the work." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Generation Z im Vier-Länder-Vergleich: Ein empirischer Vergleich von Deutschland, den Niederlanden, Österreich und Schweiz (2019)
Zitatform
Scholz, Christian & Lisa-Dorothee Grotefend (Hrsg.) (2019): Generation Z im Vier-Länder-Vergleich. Ein empirischer Vergleich von Deutschland, den Niederlanden, Österreich und Schweiz. (Strategie- und Informationsmanagement 36), Augsburg: Hampp, 346 S. DOI:10.978.395710/3246
Abstract
"Mit der Generation Z - geboren ab Anfang der 1990er Jahre - tritt zurzeit eine neue Generation in die Arbeitswelt ein, wird von ihr geprägt, aber prägt sie auch selbst. Diese Publikation befasst sich mit dem Phänomen 'Generation Z' - und zwar als Befragung von 3.610 Jugendlichen der Generation Z in Deutschland, den Niederlanden, Österreich sowie der Schweiz. Diese Publikation basiert auf den Masterarbeiten von Sabrina Eilers, Martin Elizen, Kathrin Meier und Claudia Karaca, geschrieben am Lehrstuhl für Betriebswirtschaftslehre, insbesondere Organisation, Personal- und Informationsmanagement der Universität des Saarlandes in Saarbrücken. Beantwortet werden unter anderem folgende Fragen: - Was erwartet die Generation Z vom Arbeitsleben? - Warum entscheidet sie sich für oder gegen einen Arbeitgeber? - In welcher Büroarchitektur will sie arbeiten? - Träumt sie wirklich vom Großraumbüro und vom Desksharing? - Welche Lebensträume hat sie? - Wie stellt sie sich Work-Life-Balance vor? - Wie sollten Arbeitszeitmodelle aussehen? - Wovor hat sie Angst? -Wie steht sie zu Politik und zu Tagespolitik? Hinzu kommt noch eine weitere und ganz wichtige Frage: Ist 'Generation Z' ein nationales beziehungsweise regionales Phänomen oder ist sie weltweit identisch? Ganz konkret: Was kommt dabei heraus, wenn man vier benachbarte Länder aus Mitteleuropa miteinander vergleicht?" (Verlagsangaben)
Weiterführende Informationen
Inhaltsverzeichnis bei der Deutschen Nationalbibliothek -
Literaturhinweis
Job satisfaction as a determinant of employees' optimal well-being in an instrumental variable approach (2019)
Zitatform
Sironi, Emiliano (2019): Job satisfaction as a determinant of employees' optimal well-being in an instrumental variable approach. In: Quality & quantity, Jg. 53, H. 4, S. 1721-1742. DOI:10.1007/s11135-019-00835-3
Abstract
"The correlation between measures of a high level of job satisfaction and well-being is well documented in the literature; however, such a relationship may be potentially bidirectional. If an increase in job satisfaction affects optimal well-being, the reverse relationship can also be hypothesized. In addition, the relationship between job satisfaction and well-being may be polluted by the presence of omitted variables that can be correlated both with the satisfaction in the workplace and with a measure of optimal wellbeing. Using the sixth round of the European Social Survey, this paper utilizes an instrumental variable approach to isolate the effect of job satisfaction on optimal well-being variation that is independent of unobserved individual characteristics. After having controlled for the role of socio-economic profiles of interviewed individuals, our findings confirm a strong and significantly positive influence of job satisfaction on optimal well-being. The novelty of our analysis is twofold: firstly, we employ an instrumental variable approach to correct for endogeneity that might the effect of job satisfaction on well-being. Secondly, we use an innovative measure of optimal well-being, which we adopt as an outcome variable for measuring a multi-dimensional definition of well-being dealing with both hedonic and eudemonic streams." (Author's abstract, © Springer-Verlag) ((en))
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Literaturhinweis
Are schools different? Wellbeing and commitment among staff in schools and elsewhere (2018)
Zitatform
Bryson, Alex, Lucy Stokes & David Wilkinson (2018): Are schools different? Wellbeing and commitment among staff in schools and elsewhere. (IZA discussion paper 11456), Bonn, 49 S.
Abstract
"Using nationally representative linked employer-employee data for Britain in 2004 and 2011 we find school staff are more satisfied and more contented with their jobs than 'like' employees in other workplaces. The differentials are largely accounted for by the occupations school employees undertake and perceptions of job quality. School employees are also more committed to their organization than non-school employees, a difference that remains large and statistically significant having conditioned on job quality, human resource management practices (HRM), managerial style and other features of employees' working environment. Using panel data for workplaces and their employees observed in 2004 and 2011 we find increases in organizational commitment are linked to improvements in workplace performance in schools, but not in other workplaces." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Career stages and occupations impacts on workers motivations (2018)
Zitatform
Duarte, Henrique & Diniz Lopes (2018): Career stages and occupations impacts on workers motivations. In: International journal of manpower, Jg. 39, H. 5, S. 746-763. DOI:10.1108/IJM-02-2017-0026
Abstract
"Purpose
The career concept has become fuzzier due to changing work patterns, the ageing workforce and the environmental changes occurring during workers lifespans. Together this requires a renewed and broader reaching contextualization of this concept. The purpose of this paper is to set out an integrative approach arguing that the integration of career stage models with occupational groups proves more explanative of intrinsic and extrinsic worker motivations.
Design/methodology/approach
Secondary data from 23 European countries were drawn from the European Social Survey 2006. The construct validity and reliability of indicators was analyzed. Hypotheses were tested using discriminant analysis.
Findings
Results showed that neither occupations nor career stages are determinants per se of intrinsic motivations, but are better explained by their mutual integration. Career stages were shown to predict per se extrinsic motivations.
Research limitations/implications
The recourse to the European Social Survey pre-determined scales and the application of age ranges as proxies for careers stages suggested the usage of more specific measures in future studies.
Practical implications
Career management and compensation policies might be better tailored to worker motivations by considering the age ranges (as proxies of career stages) and workers' occupations.
Originality/value
Findings evidenced the explanatory value of occupations for worker motivations and allowed putting into perspective the contextualization of not only boundaryless and protean career concepts, but also career stage theories. Data support the ecological validity of applying a career stages and occupations framework to a highly diversified and representative sample of European countries." (Author's abstract, © Emerald Group) ((en)) -
Literaturhinweis
Paradox lost: The disappearing female job satisfaction premium (2018)
Zitatform
Green, Colin P., John S. Heywood, Parvinder Kler & Gareth Leeves (2018): Paradox lost: The disappearing female job satisfaction premium. In: BJIR, Jg. 56, H. 3, S. 484-502. DOI:10.1111/bjir.12291
Abstract
"Using the original data source of Clark, we show that over the last two decades the female satisfaction gap he documented has vanished. This reflects a strong secular decline in female job satisfaction. This decline happened both because younger women became less satisfied as they aged, and because new female workers entered with lower job satisfaction than their early 1990s peers. Decompositions make clear that the decline does not reflect changing job characteristics for women but rather their increasingly less favourable evaluation of job characteristics. These findings fit with the suggestion that women in the early 1990s had a gap between their labour market expectations and actual experience that has since closed and that the gender satisfaction gap has vanished as a consequence." (Author's abstract, Published by arrangement with John Wiley & Sons) ((en))
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Literaturhinweis
Labor mismatches: Effects on wages and on job satisfaction in 17 OECD countries (2018)
Zitatform
Mateos-Romero, Lucía & María del Mar Salinas-Jiménez (2018): Labor mismatches: Effects on wages and on job satisfaction in 17 OECD countries. In: Social indicators research, Jg. 140, H. 1, S. 369-391. DOI:10.1007/s11205-017-1830-y
Abstract
"This study analyzes the effects of labor mismatches on wages and on job satisfaction in seventeen OECD countries by distinguishing between educational mismatch and skills mismatch. Using data from PIAAC, the results suggest that whereas educational mismatch shows greater effects on wages, the effects of labor mismatch on job satisfaction are generally better explained by skills mismatches. Both phenomena appear to be relevant for understanding the economic effects of labor mismatch and suggest that educational mismatch is not an accurate proxy for skills mismatch, mainly when the non-monetary effects of labor mismatch are addressed." (Author's abstract, © Springer-Verlag) ((en))
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Literaturhinweis
Job satisfaction in the "Big Four" of Europe: reasoning between feeling and uncertainty through CUB models (2018)
Zitatform
Punzo, Gennaro, Rosalia Castellano & Mirko Buonocore (2018): Job satisfaction in the "Big Four" of Europe. Reasoning between feeling and uncertainty through CUB models. In: Social indicators research, Jg. 139, H. 1, S. 205-236. DOI:10.1007/s11205-017-1715-0
Abstract
"The paper offers a comparative investigation of objective and subjective driving forces behind the satisfaction that people feel in their job in four representative countries of Western Europe. The main element of this work's novelty is its linking the research of cross-country similarities and differences in the leading determinants of global job satisfaction to methodological issues that arise when responses to survey questions are detected on a rating scale through self-evaluation. In particular, this paper is one of the first attempts to test the potentialities of CUB models on EWCS data in a broader conceptual framework in which the response on overall job satisfaction depends on some psychological dynamics of the evaluation process. Although overall job satisfaction is significantly higher for British and German employees, the subjective factors - the amount of socio-economic security embodied in a job, the working conditions and the aspects of work-life balance - are the most relevant in shaping job satisfaction, disregarding the myth that considers earnings as the dominant factor." (Author's abstract, © Springer-Verlag) ((en))
