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Friedrich, Martin, Ines Helm, Ramona Jost, Julia Lang & Christoph Müller (2025): App-basierte Lieferdienste in Deutschland: Warum Menschen Gig-Work aufnehmen und meist schnell wieder beenden (Serie: „Beschäftigung in der Gig-Ökonomie“). In: IAB-Forum H. 16.04.2025. DOI:10.48720/IAB.FOO.20250416.01

Abstract

"App-basierte Lieferdienste haben sich in den letzten Jahren rasant ausgebreitet. Das hat auch die öffentliche Diskussion um schlechte Arbeitsbedingungen der dort beschäftigten Gig-Worker angefacht. Allerdings gibt es bisher wenige gesicherte Erkenntnisse darüber, was Menschen zur Aufnahme von Gig-Jobs bewegt. Über die Gründe zur Beendigung dieser meist kurzen Jobs ist ebenfalls wenig bekannt. Das IAB bringt mit Ergebnissen einer neuen Befragung Licht in dieses Dunkel." (Autorenreferat, IAB-Doku)

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Friedrich, Martin, Ines Helm, Julia Lang & Christoph Müller (2025): Lieferdienste in Deutschland: Solo-Selbstständigkeit hat zwischen 2018 und 2021 stark abgenommen (Serie "Beschäftigung in der Gig-Ökonomie"). In: IAB-Forum H. 04.06.2025, 2025-06-04. DOI:10.48720/IAB.FOO.20250604.01

Abstract

"Über Solo- und Scheinselbstständigkeit bei Online-Lieferdiensten wird in der Öffentlichkeit häufig mit Sorge um die soziale Absicherung der dort tätigen Plattformarbeiter*innen diskutiert. Während sich die Erwerbstätigkeit in der Lieferdienstbranche zwischen 2012 und 2021 verdoppelt hat, hat der Anteil der Solo-Selbstständigen deutlich abgenommen. Im Jahr 2021 waren mehr als 95 Prozent der Lieferdienstfahrer*innen abhängig beschäftigt." (Autorenreferat, IAB-Doku)

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Friedrich, Martin, Ines Helm, Julia Lang & Christoph Müller (2025): Algorithmisches Management bei App-basierten Lieferdiensten: Fast die Hälfte der betroffenen Gig-Worker fühlt sich dadurch überwacht. In: IAB-Forum H. 23.09.2025. DOI:10.48720/IAB.FOO.20250923.01

Abstract

"Arbeit auf digitalen Plattformen zeichnet sich durch den Einsatz von algorithmischem Management aus. Eine Befragung zeigt, wie Gig-Worker bei App-basierten Lieferdiensten diese Praxis wahrnehmen. Die überwiegende Mehrheit der Gig-Worker gibt an, dass ihre Lieferdienstplattform digitale Arbeitsmittel beispielsweise einsetzt, um ihnen Aufgaben automatisch zuzuweisen und ihren Standort zu verfolgen. Fast die Hälfte der Betroffenen fühlt sich dadurch überwacht." (Autorenreferat, IAB-Doku)

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Griesbach, Kathleen (2025): Space and Inequality in Precarious Work: Thinking With and Beyond Platforms. In: Sociology Compass, Jg. 19, H. 3. DOI:10.1111/soc4.70026

Abstract

"Platform-based gig work illustrates a broader erosion of the spatial boundaries of work. While geographers have long theorized space as an integral part of capitalist work processes and social life, sociological research has often treated space as a backdrop for work processes rather than an active process shaping the social world, contemporary work, inequality, and resistance. However, important work in urban and rural sociology emphasizes the central role place plays in social life and inequality. This review synthesizes insights on space, place, and inequality and identifies key spatial continuities between platform labor and other forms of precarious work. I find common throughlines across disciplines: the intertwining of space, place, and social relations and the relevance of space and place for understanding inequality. Next, I relate spatial theories of capitalist development to contemporary precarious work. Finally, I suggest 3 promising avenues for incorporating space into research on contemporary work and inequality today: analyzing how existing inequalities intersect with the spatial features of new and enduring work structures; examining how contemporary work processes are reshaping rural and urban geographies; and identifying the spatial practices of contemporary organizing and resistance." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))

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Guo, Ya, Sizhan Cui, Zhuofei Lu & Senhu Wang (2025): Dependence and Precarity in the Gig Economy: A Longitudinal Analysis of Platform Work and Mental Distress. In: The British journal of sociology, Jg. 76, H. 5, S. 1169-1187. DOI:10.1111/1468-4446.70028

Abstract

"While there is a growing body of literature examining platform dependence and its implications for mental health, much of the research has focused on gig workers with small sample sizes. The lack of large-scale quantitative research, particularly using longitudinal representative data, limits a comprehensive understanding of the dynamic relationship between platform dependence and mental distress. This study uses nationally representative data from the UK and fixed effects models to explore the heterogeneity of gig work, specifically examining differences in mental distress between high-dependence workers (those solely engaged in gig work) and low-dependence workers (those also employed in other jobs). The findings reveal that high-dependence gig workers have greater mental distress compared to low-dependence and full-time workers, with their mental well-being similar to those with no paid work. Low-dependence gig workers have lower mental distress than those without paid work. Financial precarity and loneliness partly explain these differences, with the impact stronger for highly educated high-dependence workers and less educated low-dependence workers. These findings highlight the significance of recognizing the heterogeneity of gig work in addressing future well-being challenges in a post-pandemic economy, as well as broadening the scope of the latent deprivation model to encompass the unique dynamics of gig work." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))

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Klaus, Dominik, Maddalena Lamura, Marcel Bilger & Barbara Haas (2025): Support and employment preferences in online platform work. A cluster analysis of German-speaking workers. In: International Journal of Social Welfare, Jg. 34, H. 1, S. e12659. DOI:10.1111/ijsw.12659

Abstract

"Online platform work is an emerging field of non-standard employment. Up to now, there has been little knowledge of the perspective of online platform workers on social protection and regulation. We provide quantitative data (n = 1727) on their needs for support and on their employment status preferences. Given the heterogeneity of German-speaking online platform workers, we have conducted a cluster analysis to group workers according to task length, hourly wage, working hours and experience on online platforms. Most of the respondents are solo-self-employed and hybrid workers. They prefer support instruments that improve their skills and income over those that aim to strengthen their rights. The majority of platform workers are in favour of working outside of platforms. The study also shows that despite the low dependence on platform income, the actual poverty risk is relatively high." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))

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Knappert, Lena, Boukje Cnossen & Renate Ortlieb (2025): Inequality Regimes in Coworking Spaces: How New Forms of Organising (Re)produce Inequalities. In: Work, Employment and Society, Jg. 39, H. 1, S. 43-63. DOI:10.1177/09500170241237188

Abstract

"Coworking is a rapidly growing worldwide phenomenon. While the coworking movement emphasizes equality and emancipation, there is little known about the extent to which coworking spaces as new forms of organizing live up to this ideal. This study examines inequality in coworking spaces in the Netherlands, employing Acker’s framework of inequality regimes. The findings highlight coworking-specific components of inequality regimes, in particular stereotyped assumptions regarding ‘ideal members’ that establish the bases of inequality, practices that produce inequality (e.g. through the commodification of community) and practices that perpetuate inequality (e.g. the denial of inequality). The study provides an update of Acker’s framework in the context of coworking and speaks, more broadly, to the growing body of literature on (in)equality in emerging organizational contexts." (Author's abstract, IAB-Doku) ((en))

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Molitor, Friederike (2025): Work arrangements in digitally mediated care and domestic work. In: Community, work & family, S. 1-20. DOI:10.1080/13668803.2025.2523863

Abstract

"As the need for care has grown, paid care and domestic work in the private home is increasingly being organized on the market. Today, digital platforms serve as intermediaries for care and domestic services but systematic research on the resulting work arrangements between workers and clients remains limited. By understanding platform-mediated care and domestic work arrangements as a (social) exchange of ‘love and money’ between workers and clients, the study explores the working conditions and the worker-client relationships that emerge. Drawing on unique survey data collected on a large digital platform in Germany in 2019, the study shows that care and domestic workers who offer their services on digital platforms often experience informal work arrangements characterized by low working hours and irregular shifts. The worker-client relationships are described as amicable more than professional. They are often built on continuity, long-termism and reliability, which are essential for a lasting relationship. This challenges the on-demand, economic logic characterising other forms of platform work." (Author's abstract, IAB-Doku) ((en))

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Parfitt, Harry & Ercüment Çelik (2025): Logistics platforms’ ‘new’ mode of appropriation? An analysis of four trends from inside Germany’s Q-commerce sector. In: Work Organisation, Labour and Globalisation, Jg. 19, H. 2, S. 261-277. DOI:10.13169/workorgalaboglob.19.2.0009

Abstract

"This article investigates the ‘newness’ of platformized logistics labor through an ethnographic study of a Q-Commerce platform – ‘Smart Groceries’ – in Germany. Because conditions at ‘Smart Groceries’ seemed comparatively good, the authors were forced to question the centrality of ‘gigification’ to platform logistics labor. The article draws on participant observation and 16 in-depth interviews with workers and suggests that logistics platforms’ ‘new’ mode of harnessing labor to capital represents an intertwining of four trends: algorithmic management, flexibilization, the ‘explosion’ of the factory and the incorporation of migrant labor. These trends foster alienation, precarity, fragmentation and exploitation, respectively." (Author's abstract, IAB-Doku) ((en))

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Pesole, Annarosa (2025): Algorithmic Management and the Platformisation of Work in Europe: Evidence from Spain and Germany. In: The Indian Journal of Labour Economics, Jg. 68, H. 2, S. 367-394. DOI:10.1007/s41027-024-00544-y

Abstract

"This study investigates the impact of digital tools and algorithmic management on work organisation and working conditions, with a focus on the growing platformisation of work. The research focuses on three main aspects: the use of digital devices and platforms, the collection and processing of data by these platforms, and the role of algorithms in managing labour activities. Drawing on data from the AMPWork survey conducted in Spain and Germany, the analysis explores the prevalence and effects of digital monitoring and algorithmic management within traditional and platform work settings. Findings highlight the significant diffusion of digital tools and reveal that over two-thirds of workers use such technologies in their tasks. However, the extent of platformisation varies by occupation, sector, and digital tool usage. The findings reveal that a significant number of workers now rely on digital devices in their daily tasks, with digital monitoring and algorithmic management prevalent across various work environments. The survey highlights higher levels of platformisation among clerks and operators in high-tech industries, knowledge-intensive services, and public administration. Additionally, remote workers or those operating outside traditional employer premises are more likely to experience platformisation. While the use of platforms can lead to more structured and efficient work procedures, it also introduces challenges, such as increased monotony and stress, suggesting a complex relationship between platformisation and job satisfaction. This study underscores the transformative impact of platformisation on the nature of work, calling attention to the need for further research and policy consideration. The findings emphasise the importance of addressing the implications of digital labour platforms and algorithmic management for job quality, economic value, and the evolving landscape of employment in the digital era. Indeed, the study confirms that the integration of algorithmic management and surveillance technologies in the workplace poses significant risks to workers’ privacy, datarights, freedom of association, and overall well-being. These practices can erode working conditions and harm mental and physical health. Addressing these issues requires strict regulation of intrusive surveillance and the development of a comprehensive policy framework for algorithmic management and digital monitoring." (Author's abstract, IAB-Doku) ((en))

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Sargent, Kristina & Jue Wang (2025): A one way ticket to gig? In: Journal of Economic Behavior & Organization, Jg. 239. DOI:10.1016/j.jebo.2025.107253

Abstract

"We propose a search and matching model to explore the labor market implications of a growing gig economy. The economy has conventional and gig sectors, with workers searching in both. Some workers never consider gig employment, and others do under certain conditions. Workers are allowed to work in both sectors at the same time if they prefer. Workers match with gig positions with probability one, but gig workers face a wage penalty and matching frictions in the conventional sector. As a result, gig work serves as an alternative to unemployment, the gig sector absorbs labor market slack from the conventional sector, but the choice to engage in the gig economy comes at a cost to workers. By comparing the implications of the model under various levels of exposure to the gig economy, we explore the nature of the sector and the opportunities and consequences that come with it. The benchmark model provides insights into the rise of the gig economy, highlighting its impact on workers and the segmentation of the labor markets. While the presence of the gig sector opens up new job opportunities, potential welfare implications from the existence of the gig sector and its frictions are estimated to range from a benefit around 80% to a cost of around 20%, and directly impact up to two-thirds of the workforce relative to a standard search model with no gig sector. The costs mostly apply to workers with middle to lower productivity, and therefore have important distributional implications. Promoting a more inclusive gig economy can enable market systems to address labor market challenges while preserving their innovative and adaptive capabilities. As a case study, the gig economy highlights the balance between market efficiency and social equity, providing valuable perspectives on labor relations, creative destruction, and policy solutions grounded in market economics." (Author's abstract, IAB-Doku, © 2025 Published by Elsevier B.V.) ((en))

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Shaiwalini, Shipra & Subhendu Patnaik (2025): Unpacking the gig economy: key enablers and barriers for gig work – a systematic review and future research directions. In: Personnel Review, S. 1-28. DOI:10.1108/pr-09-2024-0829

Abstract

"Purpose: This study systematically reviews and synthesizes existing literature on gig work to identify its key enablers and barriers. With the rise of algorithmically managed digital platforms, gig work faces unique challenges. The review aims to offer insights and guide future research on this evolving labour market segment. Design/methodology/approach Using Urie Bronfenbrenner’s Ecological Systems framework, this study systematically reviews 83 research articles from leading journals over the past two decades. The framework helps organize and analyse the factors influencing gig work at various levels. Findings The review identifies upskilling opportunities and peer-to-peer networks facilitated by digital technologies as key enablers, while gaps in worker protections and regulatory oversight are significant barriers. Gaps in current research, particularly on the long-term impacts of gig work, are also highlighted. Practical implications The findings inform policymakers, platform managers and gig workers, providing strategies to address the evolving challenges of gig work. Policymakers can craft balanced regulations, while platforms can improve worker satisfaction and performance. Originality/value This study offers a novel contribution by applying Bronfenbrenner’s framework to synthesize gig work research. It provides a structured analysis of enablers and barriers and lays the foundation for future research in this field." (Author's abstract, IAB-Doku, © Emerald Group) ((en))

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Smerdon, David, Samuel Pearson & Sabina Albrecht (2025): Physical proximity drives gay discrimination in the gig economy. In: Proceedings of the National Academy of Sciences of the United States of America, Jg. 122, H. 11. DOI:10.1073/pnas.2412362122

Abstract

"Despite legal protections, discrimination based on sexual orientation remains difficult to detect and measure in labor markets. We present evidence from a field experiment (N = 1,128) conducted in Australia on a major gig economy platform that allows users to outsource everyday tasks. By manipulating both the sexual orientation of job posters (gay vs. straight male) and physical proximity requirements of tasks (inside vs. outside the home), we identify discrimination against gay profiles and demonstrate a specific mechanism for its emergence: physical proximity. Gay profiles received fewer offers and less engagement, and attracted workers with significantly lower quality ratings, but only for tasks requiring close physical proximity. Additional exploratory analysis further suggests that the results are driven by an anti-gay bias rather than an anti-men or pro-women bias and that discrimination is stronger for tasks with a higher degree of interaction between worker and job poster. Our findings demonstrate how digital labor platforms can perpetuate traditional forms of discrimination, while shedding light on physical proximity as one important mechanism. These results have important implications for users of the gig economy, a sector of increasing importance due to its rapid growth and comparatively lax regulatory frameworks." (Author's abstract, IAB-Doku) ((en))

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Stanton, Christopher T. & Catherine Thomas (2025): Who Benefits from Online Gig Economy Platforms? In: The American economic review, Jg. 115, H. 6, S. 1857-1895. DOI:10.1257/aer.20221189

Abstract

"Online labor platforms for short-term remote work have many more job seekers than available jobs. Despite their relative abundance, workers capture a substantial share of the surplus from transactions. We draw this conclusion from demand estimates that imply workers’wages include significant markups over costs and a survey that validates our surplus estimates. Workers retain a significant share of the surplus because demand-side search frictions and worker differentiation reduce direct competition. Finally, we show that applying traditional employment regulations to online gig economy platforms would lower job posting and hiring rates, reducing aggregate surplus for all market participants, including workers." (Author's abstract, IAB-Doku) ((en))

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Zwysen, Wouter & Bianca Luna Fabris (2025): Digital labour and welfare regimes: The impact of the institutional context on the prevalence of platform work. In: Competition and Change, S. 1-21. DOI:10.1177/10245294251349484

Abstract

"Platform work is on the rise across Europe, but not similarly across countries as shown from the as yet limited cross-national research. This study sets out to analyze how structural differences in the organization of the economy and welfare state shape individual’s engagement with platform work and particularly (1) the take-up of platform work; and (2) the extent to which the more economically vulnerable are overrepresented. In a context where the labour market is more regulated, workers are more protected, and there is a more generous safety net, there is less need to engage in generally precarious platform work. This study makes use of two comparable cross-national datasets on engagement in platform work across Europe. We find indications that platform work is generally less likely in countries where there is greater social spending and redistribution, higher passive labour market policy spending, and lower labour market dualization. Such factors, namely, social security and the regulation of the labour market, particularly protect more vulnerable workers." (Author's abstract, IAB-Doku) ((en))

Abstract

"Instead of flexi-work and increased labor participation for women, the platform economy has deepened intersectional inequalities—of gender, class, geography, and race—making women workers more vulnerable. At the Beijing+30 conjuncture, we urgently need multi-scalar policy responses that can get our institutions ready for a feminist future of work. To explore the building blocks of this imperative, IT for Change, DAWN, and Friedrich-Ebert-Stiftung (FES) convened a series of four consultations in the Asia-Pacific, Africa, Europe, and Latin America in February 2025, bringing together 50+ feminist scholars, practitioners, gender equality experts, lawyers focused on labor rights, and trade union representatives." (Author's abstract, IAB-Doku) ((en))

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Alacovska, Ana, Eliane Bucher & Christian Fieseler (2024): A Relational Work Perspective on the Gig Economy: Doing Creative Work on Digital Labour Platforms. In: Work, Employment and Society, Jg. 38, H. 1, S. 161-179. DOI:10.1177/09500170221103146

Abstract

"Based on interviews with 49 visual artists, graphic designers and illustrators working on two leading global digital labour platforms, this article examines how creative workers perform relational work as a means of attenuating labour commodification, precarity, and algorithmic normativity. The article argues that creative work on online labour platforms, rather than being entirely controlled by depersonalised, anonymised and algorithm-driven labour market forces, is also infused in relational infrastructures whose upkeep, solidity and durability depends on the emotional efforts undertaken by workers to match economic transactions and their media of exchange to meaningful client relations. By applying a relational work perspective from economic sociology to the study of platform-mediated gig work, the article elucidates the micro-foundations of creative work in the digital gig economy, including how labour inequalities are produced and reproduced within and around micro-level interpersonal interactions." (Author's abstract, IAB-Doku) ((en))

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Altenried, Moritz (2024): Mobile workers, contingent labour: Migration, the gig economy and the multiplication of labour. In: Environment and planning. A, Economy and space, Jg. 56, H. 4, S. 1113-1128. DOI:10.1177/0308518X211054846

Abstract

"The article takes the surprising exit of the food delivery platform Deliveroo from Berlin as a starting point to analyse the relationship between migration and the gig economy. In Berlin and many cities across the globe, migrant workers are indispensable to the operations of digital platforms such as Uber, Helpling, or Deliveroo. The article uses in-depth ethnographic and qualitative research to show how the latter's exit from Berlin provides an almost exemplary picture of why urban gig economy platforms are strongholds of migrant labour, while at the same time, demonstrating the very contingency of this form of work. The article analyses the specific reasons why digital platforms are particularly open to migrants and argues that the very combination of new forms of algorithmic management and hyper-flexible forms of employment that is characteristic of gig economy platforms is also the reason why these platforms are geared perfectly toward the exploitation of migrant labour. This allows the analysis of digital platforms in the context of stratified labour markets and situates them within a long history of contingent labour that is closely intertwined with the mobility of labour." (Author's abstract, IAB-Doku, © 2021 a Pion publication) ((en))

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Azzellini, Dario (2024): Crowdwork: Kontext und Kompetenzentwicklung in den Ländern Italien, den Niederlanden, Schweden und dem Vereinigten Königreich. (Working papers des Forschungsclusters OPAL der Helmut-Schmidt-Universität 14), Hamburg, 112 S. DOI:10.24405/17002

Abstract

"Ein zentraler auf Deutschland bezogener Befund des bis Ende 2024 laufenden Verbundprojekts „Crowdwork und Crowdworker – Kompetenz-/Subjektivierungseffekte, individuelle Beruflichkeit und lernförderliche Plattformgestaltung (CKoBeLeP) ist, dass die Plattformen selbst kaum strukturierte Lernangebote für die Crowdworker machen, sondern darauf bauen, dass die Crowdworker:innen eigene für die Aufgabenerledigung erforderliche Kompetenzen in die Tätigkeit einbringen oder diese on the job entwickeln. Zugleich wird ersichtlich, dass für einen nicht kleinen Teil der untersuchten Crowdworker das Erlernen neuer Fähigkeiten und Kompetenzen in der Tätigkeit gerade ein Motiv dafür bildet, auf Crowdwork-Plattformen aktiv zu sein. Die vorliegende Studie dient dazu, die eigenen, auf Deutschland und primär deutschsprachige Plattformen bezogenen Projektbefunde im internationalen Kontext einzuordnen und dadurch umfassender zu verorten. Die Länderauswahl wurde auf europäische Länder beschränkt, um den Kontrast der institutionellen und sozioökonomischen Kontextbedingungen begrenzt zu halten und zugleich eine kontrollierte Variation der als Kontextbedingungen relevanten Wohlfahrts- und Ausbildungsregime zu ermöglichen. Dementsprechend fokussiert die vorliegende Studie auf Crowdwork-Plattformen in den vier kontrastiv ausgewählten europäischen Ländern Italien, Niederlande, Schweden und Vereinigtes Königreich. Herausgearbeitet werden auf Grundlage des Forschungsstands die jeweiligen länderspezifischen institutionellen Rahmenbedingungen und Ausprägungen von Crowdwork sowie zentrale Befunde zu Kompetenzentwicklung der Crowdworker. Vertiefend werden in einem zweiten Untersuchungsschritt 34 exemplarisch ausgewählte Crowdworkplattformen, die in einem der vier Länder angesiedelt sind oder transnational operieren und in den Untersuchungsländern aktiv sind, in ihren Grundstrukturen dargestellt; acht davon werden im Hinblick auf das Kompetenzentwicklungsangebot ausführlich analysiert. Auf der Grundlage einer detaillierten Literatur- und Datenrecherche gibt die Studie etliche Anhaltspunkte nicht nur für die Frage nach dem Zusammenhang zwischen rechtlichen und materiellen Ressourcen von Crowdworkern und den organisationalen und infrastrukturellen Begrenzungen und Möglichkeiten von formalisierter Weiterbildung, Lernen im unmittelbaren Arbeitszusammenhang und individueller Kompetenzentwicklung, sondern sie wirft auch den Blick auf den Zusammenhang zwischen Wohlfahrtsregimen, Crowdwork und individueller Arbeitsmarktintegration und auf Karrieremöglichkeiten via Weiterbildung in und durch Crowdwork. Die Studie bietet sowohl für das dtec-Projekt CKoBeLeP als auch für die Crowdworkforschung eine umfassende und orientierende Analysefolie." (Textauszug, IAB-Doku)

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Baber, Ashley (2024): Labour Market Engineers: Reconceptualising Labour Market Intermediaries with the Rise of the Gig Economy in the United States. In: Work, Employment and Society, Jg. 38, H. 3, S. 723-743. DOI:10.1177/09500170221150087

Abstract

"Gig work – accessing job opportunities through an app – has brought renewed attention to precarious non-standard labour arrangements. Scholars have begun to consider the intermediary role that platforms such as Uber, Lyft and Doordash play in exploiting and controlling workers. Yet, literature on labour market intermediaries has muddied conceptions of their role, impact and outcomes for workers by lumping a variety of institutions under the same umbrella term. Drawing from previous theoretical and empirical works throughout the temporary help and gig industries, this article proposes a reconceptualisation of labour market intermediaries as labour market engineers highlighting four mutually reinforcing features. This sociological reconceptualisation updates the understanding of for-profit labour market intermediaries by demonstrating the market making behaviours of firms of on-demand labour in the US context. Likewise, this reconceptualisation notes how gig firms have adapted and expanded these features in ways that increase precarity for workers." (Author's abstract, IAB-Doku) ((en))