Arbeitsbedingungen und Gesundheit von Beschäftigten
Der Zusammenhang von Arbeitsbedingungen bzw. Arbeitsbelastungen und der Gesundheit von Beschäftigten erhält durch die demografische Entwicklung, Digitalisierung und Klimawandel neues Gewicht. Wie muss Arbeit gestaltet sein, damit die Beschäftigten langfristig und gesund erwerbstätig sein können?
Dieses Themendossier dokumentiert die Ergebnisse empirischer Forschung der letzten Jahre.
Im Filter „Autorenschaft“ können Sie auf IAB-(Mit-)Autorenschaft eingrenzen.
-
Literaturhinweis
Within-Person Dynamics of Stressors and Well-Being in Hybrid-Work Arrangements: Examining the Moderating Effects of Work Location and Telework Normativeness (2026)
Zitatform
Bantz, Theresa Maria & Thomas Rigotti (2026): Within-Person Dynamics of Stressors and Well-Being in Hybrid-Work Arrangements. Examining the Moderating Effects of Work Location and Telework Normativeness. In: Zeitschrift für Arbeits- und Organisationspsychologie, S. 1-15. DOI:10.1026/0932-4089/a000481
Abstract
"Hybride Arbeit hat sich weit verbreitet, doch die Befunde, wie tägliche Arbeitsanforderungen an unterschiedlichen Arbeitsorten mit Wohlbefinden zusammenhängen, sind uneinheitlich. Auf Grundlage des Job-Demands-Resources-Modells und des Challenge-Hindrance-Modells untersuchte diese Tagebuchstudie intraindividuelle Zusammenhänge zwischen Zeitdruck (challenge-ähnlich) und beruflicher Isolation (hindrance-ähnlich) sowie täglichem Arbeitsengagement und emotionaler Erschöpfung. Beschäftigte in hybriden Arbeitsmodellen (N = 88) füllten über 10 Arbeitstage hinweg Fragebögen aus (470 Beobachtungen). Bayesianische Mehrebenenmodelle testeten Zusammenhänge auf Tagesebene sowie Moderationseffekte durch Arbeitsort (Homeoffice vs. Büro) und Homeoffice-Normativität. Zeitdruck hing mit höherem Engagement und höherer Erschöpfung zusammen. Berufliche Isolation war mit geringerem Engagement und höherer Erschöpfung verbunden. Während der Arbeitsort diese Zusammenhänge insgesamt nicht moderierte, war Isolation an Homeoffice-Tagen mit höherer Erschöpfung verbunden. Homeoffice-Normativität moderierte zudem den Zusammenhang zwischen Zeitdruck und Engagement über eine Dreifachinteraktion. Insgesamt deuten die Ergebnisse darauf hin, dass Dynamiken hybrider Arbeit primär durch Anforderungen getrieben sind, wobei Homeoffice-Tage die Belastungsfolgen von Isolation verstärken und organisationale Normen ortsspezifische motivationale Prozesse prägen." (Autorenreferat, IAB-Doku, © 2026 Hogrefe Verlag)
-
Literaturhinweis
Work intensification, workers wellbeing and labour compensation (2026)
Zitatform
Davide, Villani (2026): Work intensification, workers wellbeing and labour compensation. (JRC working papers series on labour, education and technology 2026,03), Sevilla, 47 S.
Abstract
"Whether technological progress alleviates the burden of labour or instead intensifies it remains a central tension in political economy. This paper contributes to this debate along three interconnected axes. First, it examines whether automation is associated with higher work intensity, measured by exposure to high-speed work and tight deadlines. Second, it investigates whether such intensification translates into lower well-being, proxied by work-related stress. Third, it tests whether intensified working conditions are compensated through higher wages, coherent with the theory of equalising differences. Using representative data on the European working population, we combine non-linear models, multi-way fixed effects regressions, RIF-OLS estimations, RIF-Oaxaca-Blinder decompositions, and IPWRA techniques to analyse both average and distributional effects. We document three main findings. (1) Machine-paced work is systematically associated with higher work intensity. Workers whose pace is dictated by machines are significantly more likely to work at high speed and under tight deadlines. (2) Higher work intensity is strongly associated with greater work-related stress. Moreover, mediation analysis shows that the stress effect operates primarily through intensified work rhythms rather than through the use of automated machines per se. (3) We find limited support for compensating differentials hypothesis. Wage effects are concentrated at specific points of the income distribution and in selected occupations. For most workers, however, intensified work is not associated with a significant wage premium. Overall, the results suggest that contemporary machine-paced work intensifies labour and increases stress, while offering little systematic compensation through wages, challenging the notion that labour markets naturally price the disutility of intensified work." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Technostress, psychosocial safety climate, and worker well-being in automated manufacturing: A two-wave study (2026)
Zitatform
Elbir, Umut & Kagan Cenk Mizrak (2026): Technostress, psychosocial safety climate, and worker well-being in automated manufacturing: A two-wave study. In: PLoS ONE, Jg. 21, H. 4. DOI:10.1371/journal.pone.0345249
Abstract
"The rapid digitalization of manufacturing has introduced new psychosocial risks alongside productivity gains, particularly in the form of technostress. This study investigates how technostress influences worker mental health, burnout, engagement, and safety outcomes in automated manufacturing environments, and whether job resources and psychosocial safety climate (PSC) serve as protective factors. Drawing on the Job Demands–Resources (JD-R) model, a two-wave panel design was employed with data collected from 605 employees at baseline and 450 employees at a four-week follow-up across five automated manufacturing plants. Multilevel and moderation analyses revealed that while direct effects of technostress on outcomes were directionally consistent with theoretical expectations, they were not statistically significant. Instead, job resources—including supervisory ICT support, recovery opportunities, and digital literacy—emerged as significant buffers, mitigating the potential negative effects of technostress. Furthermore, PSC at the crew and organizational level predicted improved engagement, better mental health, and stronger safety behaviors, underscoring its role as a higher-order organizational resource. These findings suggest that technostress in manufacturing is contingent on contextual factors: it becomes harmful when resources are insufficient and protective climates are absent. The study contributes to technostress and occupational health literature by integrating psychosocial and technological stressors in a multilevel framework and offers practical guidance for managers seeking to balance digitalization with worker well-being." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
How ICT shapes wages, working conditions, and job satisfaction (2026)
Zitatform
Fleche, Sarah, Eva Moreno Galbis, Ariell Reshef & Claudia Senik (2026): How ICT shapes wages, working conditions, and job satisfaction. (CEP discussion paper / Centre for Economic Performance 2143), London, 59 S.
Abstract
"We study how the widespread diffusion of ICT affects wages, working conditions, and job satisfaction. We frame our empirical investigation with a model in which ICT can improve both wages and working conditions by increasing firms' output. Using French matched employer-employee data and an instrumental variable approach that is motivated by the model, we find that ICT diffusion in 2013-2019 has been beneficial to workers, who experienced both higher wages and better working conditions, particularly through greater flexibility, physical comfort, and safety. In contrast, ICT use has also increased psychological stress and work intensity. These effects vary across workers, firms, occupations and sectors, depending on their characteristics. Despite overall improvements in wages and working conditions, we estimate only modest positive effects of ICT use on job satisfaction. We discuss potential explanations for this finding." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Arbeit, Technik, reflexive Emanzipation: Zur demokratischen Aushandlung kollektiver Bindungen (2026)
Zitatform
Frey, Philipp, Felix Gnisa & Isabelle Puccini (2026): Arbeit, Technik, reflexive Emanzipation. Zur demokratischen Aushandlung kollektiver Bindungen. In: Prokla, Jg. 56, H. 222, S. 85-102. DOI:10.32387/prokla.v56i222.2225
Abstract
"In dem Beitrag untersuchen wir das emanzipative Potenzial technischoptimierter Arbeit in Zeiten ökonomischer und ökologischer Krisen. Arbeit und Technologie werden als ambivalente Kräfte verstanden, die sowohl Emanzipation ermöglichen als auch Herrschaft reproduzieren. Auf Grundlage einer literaturgeleiteten Analyse werden zwei Emanzipationsarenen diskutiert: die Befreiung von Arbeit durch Automatisierung sowie die Emanzipation in der Arbeit durch demokratische Technikgestaltung. Angesichts der Grenzen beider Ansätze wird für eine dritte Arena argumentiert, die ein reflektiertes Emanzipationsverständnis eröffnet: die Demokratisierung von Arbeit als kollektiver Aushandlung geteilter Bindungen." (Autorenreferat, IAB-Doku, © Verlag Westfälisches Dampfboot)
-
Literaturhinweis
Dauerbaustelle Betrieb: Chancen und Herausforderungen betrieblicher Prävention in Transformationsprozessen (2026)
Gerlmaier, Anja;Zitatform
Gerlmaier, Anja (2026): Dauerbaustelle Betrieb: Chancen und Herausforderungen betrieblicher Prävention in Transformationsprozessen. (IAQ-Report 2026-05), Duisburg, 15 S. DOI:10.17185/duepublico/86146
Abstract
"Zunehmend mehr Beschäftigte sind infolge betrieblicher Transformationsprozesse von steigenden psychischen Belastungen und Stress betroffen, was zu erhöhten krankheitsbedingten Fehlzeiten, Fluktuation und Produktivitätsverlusten führen kann. Der Beitrag analysiert anhand einer interventionsbasierten Fallstudie in einem stahlverarbeitenden Unternehmen, welche Arbeitsbelastungen durch Reorganisation entstehen und welche konkreten Gestaltungsmöglichkeiten zur Entlastung bestehen. Es zeigt sich, dass lokal entscheidbare Maßnahmen zur Reduktion psychischer Belastungen wie Arbeitsverdichtung, entgrenzte Arbeitszeiten und digitale Stressoren kurzfristig umsetzbar sind, während ressourcenintensive Lösungen oft verschoben werden. Die Ergebnisse machen deutlich, dass Arbeitsschutz in Transformationsphasen anspruchsvoll, aber machbar ist, insbesondere durch partizipative und kontextsensible Ansätze in der anlassbezogenen Gefährdungsbeurteilung psychischer Belastungen." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
Longitudinal employment patterns and parental health: A cross-country look (2026)
Zitatform
Han, Wen-Jui, Johanna Carrasco Saravia, Matthias Pollmann-Schult, Tinh Doan & Jianghong Li (2026): Longitudinal employment patterns and parental health: A cross-country look. In: PLoS ONE, Jg. 21, H. 6. DOI:10.1371/journal.pone.0350945
Abstract
"Study aims: Using a cross-country lens, we investigate the links between longitudinal work trajectories and health among parents with children under age 18. Background: Employment serves as a valuable resource, affording us a decent standard of living. The rising dominance of digital and technology, together with the service economy since the 1980s, has transformed the utility of employment from a resource to a vulnerability, subjecting more families to uncertain, unstable, and insecure work. Nonstandard work schedules or shiftwork, which often fall outside regular 9-to-5 daytime hours and can be unpredictable, carry potential health consequences. Methods: Using the longitudinal data from Australia (HILDA), Germany (SOEP), the UK (UKHLS), and the US (NLSY79), we used sequence analysis to first chart parental work schedule patterns between three stages of the life course, 25–34, 35–44, and 45–54, to show the changes and transitions in work patterns. We then conducted multivariate regression analysis to examine how variations in parental work patterns may shape individual health (i.e., physical and mental health) at ages 35/40, 45/50, and 55/60 while controlling for a rich set of sociodemographic characteristics. Results: Our sequence analyses uncovered roughly 4–6 work patterns during those three periods, revealing the heterogeneities of parental work trajectories that might correspond to childrearing demands and their sociodemographic backgrounds. We also found that mainly not-working pattern or volatile work arrangements (e.g., switching between daytime and non-daytime hours) were associated with significantly poorer physical and mental health; however, the persistence and magnitude of these associations varied by country. Conclusions: This study advances our understanding of the critical role of employment in our health from a cross-country perspective and bears important implications for the intergenerational transmission of employment and health vulnerabilities." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Digital Monitoring and Job Satisfaction: The Role of Job Characteristics (2026)
Zitatform
Meyer, Sophie-Charlotte, Charlotte K. Schröder & Anja-Kristin Abendroth (2026): Digital Monitoring and Job Satisfaction: The Role of Job Characteristics. In: Social indicators research, Jg. 182, H. 2. DOI:10.1007/s11205-026-03833-9
Abstract
"This paper investigates how digital monitoring in the workplace relates to employee job satisfaction, drawing on employee survey data from large organizations in Germany. We distinguish between two dimensions of digital monitoring: (1) the automatic storage of work-related data and (2) employees’ perception of this monitoring as constant surveillance. Results from linear mixed-effects regression models show that both dimensions are negatively associated with job satisfaction, with the perception of constant surveillance showing a stronger relationship. We further explore how three key job characteristics, i.e., job autonomy, supervisor appreciation, and perceived stress, relate to the association between digital monitoring and job satisfaction, as they may themselves be shaped by monitoring practices. We find that these job characteristics are consistently associated with job satisfaction and also appear to account for a large part of the observed negative association between digital monitoring and job satisfaction, with job autonomy playing the most influential role. Interaction models provide limited evidence of moderation, suggesting that the negative association between perceived surveillance and job satisfaction is somewhat stronger among employees with low autonomy. Overall, our findings indicate that minimizing perceptions of constant surveillance and preserving job autonomy are crucial to maintaining job satisfaction in increasingly digitalized work environments." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Burnout subtypes in the German working population: Differentiation by symptomatology, work-related factors and structural impairment according to the OPD (2026)
Perlinger, Julia ; Ehrenthal, Johannes C.; Montag, Christiane ; Doering, Stephan; Kretschmar, Thomas;Zitatform
Perlinger, Julia, Johannes C. Ehrenthal, Christiane Montag & Thomas Kretschmar (2026): Burnout subtypes in the German working population: Differentiation by symptomatology, work-related factors and structural impairment according to the OPD. In: PLoS ONE, Jg. 21, H. 7. DOI:10.1371/journal.pone.0352860
Abstract
"Farber's typological approach expands burnout models by identifying three burnout subtypes: frenetic, underchallenged, and worn-out. Despite its potential, research on this approach is limited, especially in the German working population. This study translated and validated the Burnout Questionnaire for Clinical Subtypes (BCSQ-12) into German and examined these burnout subtypes in the German working population. Using a non-probabilistic online quota sampling method, 616 employees were surveyed. The BCSQ-12 was translated and evaluated for its psychometric properties (EFA, Varimax rotation). Burnout subtypes were identified through hierarchical and K-means cluster analysis and analysed for symptomatologic, work-related and individual differences, particularly structural impairment (ANOVA). Additional questionnaires assessed burnout (MBI-GS-D), depression (PHQ-9), work engagement (UWES-9), job demands (COPSOQ), social support (MSPSS), and structural impairment (OPD-SQ). The BCSQ-12 demonstrated satisfactory psychometric properties and confirmed its three-factor structure. The cluster analyses revealed four profiles: non-burned-out, frenetic, underchallenged and worn-out, which differed in terms of the symptomatologic, work-related and individual factors. The pattern of resources and demands between the burnout subtypes indicates a deterioration from the frenetic to the underchallenged to the worn-out employee. The present results emphasize possible advantages of including burnout profiles into the general assessment of burnout and indicate the need for tailored interventions." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Human-centred digital transitions and skill mismatches in European workplaces (2026)
Zitatform
Pouliakas, Konstantinos & Giulia Santangelo (2026): Human-centred digital transitions and skill mismatches in European workplaces. (CEDEFOP working paper series / European Centre for the Development of Vocational Training 2026,01), Luxembourg, 163 S. DOI:10.2801/9894877
Abstract
"New digital and artificial intelligence technologies are fast reshaping skill requirements in the EU labour market, fostering skill mismatches. There are marked concerns about the potentially adverse consequences of automation and AI on employment, as well as the lagging competitiveness of EU economies as individuals’ upskilling or reskilling is failing to adapt. To deepen understanding of how digitalisation is affecting the nature of work and skill mismatches in EU labour markets, Cedefop carried out the second wave of the European skills and jobs survey in 2021. In this special edition of Cedefop’s working paper series, ten original, short contributions have been drafted in which researchers explore in depth, for the first time, the ESJS2 microdata. The publication presents a wealth of focused and robust empirical analyses, covering a wide range of different issues on how the digital transition is affecting jobs, skills and training in Europe." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
2. KI-Werkstatt: Forschung – Praxis – Arbeitswelt (2026)
Radüntz, Thea; Müller, Emmanuel;Zitatform
Radüntz, Thea & Emmanuel Müller (Hrsg.) (2026): 2. KI-Werkstatt: Forschung – Praxis – Arbeitswelt. (baua: Bericht), Dortmund, 116 S. DOI:10.21934/baua:bericht20260302
Abstract
"Mit der zweiten KI-Werkstatt "Forschung – Praxis – Arbeitswelt", die am 17. März 2026 stattfand, wurde der interdisziplinäre Dialog zur Gestaltung Künstlicher Intelligenz in der Arbeitswelt erfolgreich fortgeführt. Aufbauend auf der Premiere 2024, die das Zusammenspiel von Informatik, Wissenschaft, Regulierung und Praxis in den Mittelpunkt stellte, lag der Fokus der zweiten KI-Werkstatt insbesondere auf dem Transfer zwischen aktueller Forschung und betrieblicher Anwendung. Die zunehmende Resonanz der Veranstaltung unterstreicht das wachsende Interesse an einer interdisziplinären Community, die KI im Arbeitskontext gemeinsam reflektiert und gestaltet. Die für den Tagungsband begutachteten Beiträge reflektieren diese Zielsetzung und bieten einen differenzierten Überblick über aktuelle Forschungs- und Anwendungsansätze zur Integration von KI in unterschiedliche Arbeitskontexte. Die Beiträge zeigen, dass KI sowohl Potenziale zur Arbeitsentlastung als auch Risiken in Form zusätzlicher psychischer Belastungen birgt. Deutlich wird dabei, dass ein hoher Informations- und Qualifizierungsbedarf erforderlich ist, um Akzeptanz, Vertrauen und einen verantwortungsvollen Umgang mit KI zu fördern und Bedenken hinsichtlich Datenschutzes, professioneller Autonomie und zwischenmenschlicher Interaktion zu adressieren. Der erfolgreiche Einsatz von KI ist auch eng mit Führungskultur, Kompetenzentwicklung und dem Umgang mit neuen Belastungen wie Technostress verknüpft. Gleichzeitig werden strategische Fragen der Einbettung von KI in Organisationen sowie veränderte Rollenbilder durch autonome KI-Agenten diskutiert. Im Bereich der Technikgestaltung und Steuerung werden Konzepte vorgestellt, die Transparenz, Nachvollziehbarkeit und menschliche Eingriffsmöglichkeiten in algorithmische Entscheidungsprozesse stärken, etwa im Rahmen des "Human-in-Command"-Ansatzes oder durch erweiterte Verständnisse erklärbarer KI. Abgerundet wird der Band durch praxisnahe Anwendungsbeispiele aus unterschiedlichen Domänen, die verdeutlichen, dass nachhaltige KI-Nutzung nicht allein eine technische, sondern stets auch eine soziale, ethische und rechtliche Gestaltungsaufgabe ist." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
From Efficiency to Illness: Do Highly Automatable Jobs Take a Toll on Health in Germany? (2026)
Zitatform
Vasiakina, Mariia & Christian Dudel (2026): From Efficiency to Illness: Do Highly Automatable Jobs Take a Toll on Health in Germany? In: Industrial relations journal, Jg. 57, H. 4, S. 297-308. DOI:10.1111/irj.70034
Abstract
"Automation transforms work at a rapid pace, with gradually increasing shares of the workforce at risk of being replaced by machines. However, little is known about how this risk is affecting workers. In this study, we examine the relationship between exposure to high automation risk at work and both subjective (self-reported health, anxiety, and health satisfaction) and objective (healthcare use and sickness absence) health outcomes of workers in Germany. We base our analysis on survey data from the German Socio-Economic Panel (SOEP) and administrative data from the Occupational Panel for Germany (2013–2022). Employing panel regression, we demonstrate that for workers, exposure to high automation risk at the occupational level is associated with lower self-reported health and health satisfaction, as well as increased sickness absence. No significant effects are observed for anxiety and healthcare use. Our heterogeneity analysis reveals only minor variations in the effects across several demographic and occupational characteristics. We also conduct multiple robustness checks (i.e., alternative model specifications and risk measures with different thresholds), with the results remaining largely consistent with our main findings." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Fehlzeiten-Report 2025: KI und Gesundheit - Möglichkeiten nutzen, Risiken bewältigen, Orientierung geben (2025)
Zitatform
Badura, Bernhard, Antje Ducki, Markus Meyer, Johanna Baumgardt & Helmut Schröder (Hrsg.) (2025): Fehlzeiten-Report 2025. KI und Gesundheit - Möglichkeiten nutzen, Risiken bewältigen, Orientierung geben. (Fehlzeiten-Report 27), Berlin: Springer, 735 S.
Abstract
"Der jährlich erscheinende Fehlzeiten-Report informiert umfassend über die Entwicklung des Krankenstandes von Beschäftigten in Deutschland. Neben detaillierten Sekundäranalysen von Versichertendaten werden empirische Studienergebnisse, zeitgemäße methodische Herangehensweisen und Leuchtturmprojekte der Betrieblichen Gesundheitsförderung vorgestellt. Vor dem Hintergrund aktueller technischer Entwicklungen beleuchtet der Fehlzeiten-Report 2025 schwerpunktmäßig Chancen und Herausforderungen des Einsatzes von Künstlicher Intelligenz (KI) in der Arbeitswelt. Er bietet einen orientierenden Überblick zu den Auswirkungen des Einsatzes von KI auf die betriebliche Gesundheitsförderung, Arbeitsumgebungen, Führung und Beschäftigte in Organisationen und erörtert aus unterschiedlichen Perspektiven u.a die folgenden Fragen: - Wie kann KI so zum Einsatz gebracht werden, dass die menschlichen Fähigkeiten erweitert und gleichzeitig die Gesundheit der Beschäftigten und die individuelle Privatsphäre geschützt werden? - Wie gelingt die Entwicklung von KI-Systemen, in denen Mensch und Maschine produktiv zusammenarbeiten? - Welche wissenschaftlich fundierten Lösungsansätze zum menschen- und gesundheitszentrierten Umgang mit KI gibt es im Arbeitsschutz und der betrieblichen Gesundheitsförderung? Darüber hinaus liefert der Fehlzeiten-Report 2025 in gewohnter Qualität Daten und Analysen zu Fehlzeiten von Beschäftigten in Deutschland: - Aktuelle Statistiken zum Krankenstand in allen Branchen - Vergleichende Analysen nach Berufsgruppen, Bundesländern und Städten - Die wichtigsten für Arbeitsunfähigkeit verantwortlichen Krankheitsarten - Detaillierte Auswertungen u.a. zu Arbeitsunfällen, Langzeitarbeitsunfähigkeit, Burnout und Kinderkrankengeld. Zudem gibt es vor dem Hintergrund der aktuellen Diskussion um hohe Fehlzeiten einen Beitrag zur Einführung von Karenztagen und möglichen Effekten einer Absenkung der Lohnersatzrate." (Autorenreferat, IAB-Doku)
Weiterführende Informationen
Inhaltsverzeichnis beim Verlag -
Literaturhinweis
AI and Stress Testing for a Digital Twin of Society (2025)
Brunow, Stephan ; Sharma, Kanav; Hsieh, I-Sah; Szymanski, Oliver; Jain, Arpit; Burkert, Susanna; Chircu, Alina; Zaiatc, Anton; Czarnecki, Christian; Sultanow, Eldar; Pomaskow, Joanna; Latuski, Stefan; Erthel, Jana;Zitatform
Brunow, Stephan, Susanna Burkert, Alina Chircu, Christian Czarnecki, Jana Erthel, I-Sah Hsieh, Arpit Jain, Stefan Latuski, Joanna Pomaskow, Kanav Sharma, Oliver Szymanski, Anton Zaiatc & Eldar Sultanow (2025): AI and Stress Testing for a Digital Twin of Society. In: K. Gondlach, B. Brinkmann, M. Brinkmann & J. Plath (Eds.) (2025): Regenerative Zukünfte und künstliche Intelligenz, S. 419-440. DOI:10.1007/978-3-658-46577-3_33
Abstract
"This paper explores the potential of digital twins to model various aspects of society, driven by the rise of powerful digital tools. Digital twins, dynamic virtual models of real-world entities, offer insights and predictions for decision-making by integrating data sources and utilizing graphs and maps for visualization. Digital twins can also employ stress testing to identify vulnerabilities in the system. Building upon a generic prototype of a digital twin of society, the paper introduces artificial intelligence (AI) enhancements and advanced stress testing capabilities. The authors showcase the application of these concepts in the context of the labor market. The goal is to build digital twins to assist governmental agencies and policymakers in comprehending complex models, make informed decisions, address societal challenges, enhance resilience, and enable proactive measures for stability." (Author's abstract, IAB-Doku, © Springer Nature) ((en))
-
Literaturhinweis
Artificial intelligence and the wellbeing of workers (2025)
Zitatform
Giuntella, Osea, Johannes Konig & Luca Stella (2025): Artificial intelligence and the wellbeing of workers. In: Scientific Reports, Jg. 15, H. 1. DOI:10.1038/s41598-025-98241-3
Abstract
"This study explores the relationship between artificial intelligence (AI) and workers’ well-being and healthusing longitudinal survey data from Germany (2000–2020). Using a measure of occupational exposure to AI, we explore an event study design and a difference-in-differences approach to compare AI-exposed and non-exposed workers. Before AI became widely available, there is no evidence of differential pretrends in workers’ well-being and health. We findno evidence of a sizeable negative impact of AI on workers’ well-being and mental health. If anything, there is evidence of an improvement in health status and health satisfaction, which may be explained by the decline in job physical intensity. Overall, our results are consistent with the lack of negative effects of AI on the labor markets." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Technostress and generative AI in the workplace: a qualitative analysis of young professionals (2025)
Zitatform
Högemann, Malte, Laura Hein, Jan-Oliver Britsche & Oliver Thomas (2025): Technostress and generative AI in the workplace: a qualitative analysis of young professionals. In: Frontiers in artificial intelligence, Jg. 8. DOI:10.3389/frai.2025.1728881
Abstract
"Generative artificial intelligence (GenAI) is rapidly diffusing into the workplace and is expected to substantially reshape roles, workflows, and skill requirements, particularly for young professionals as early adopters who are highly exposed to these tools. While GenAI is widely regarded as a means to increase productivity, its adoption may simultaneously introduce new challenges, including various forms of technostress. Drawing on 15 semi-structured interviews with young professionals in research and development (R&D), IT, finance, and marketing in organizations piloting or using GenAI, we conducted a structured qualitative content analysis guided by established technostress dimensions. Our findings indicate that classic technostress dimensions remain relevant but manifest differently across sectors and contexts. Moreover, additional GenAI-specific stressors emerged, such as regulatory and compliance ambiguity, data protection and copyright concerns, perceived dependency, potential skill degradation, doubts about the reliability and controllability of AI outputs, and a shift towards more monitoring and conceptual work. At the same time, participants reported techno-eustress in the form of efficiency gains, learning opportunities, and enhanced intrinsic motivation. Overall, the study extends existing technostress frameworks and underscores the importance of AI literacy, clear organizational governance, and supportive work design to mitigate negative technostress while enabling the productive use of GenAI." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Automatically Prepared? How Frontline Workers Cope in the Face of Automation (2025)
Zitatform
Jørring, Louise (2025): Automatically Prepared? How Frontline Workers Cope in the Face of Automation. In: Social Policy and Administration, Jg. 59, H. 5, S. 962-971. DOI:10.1111/spol.13105
Abstract
"Public sector digitalization is often described as a help to frontline workers, who must deal with a high workload, too few resources, and complex professional dilemmas. Digitalization nevertheless, also creates new challenges that become intertwined with the already existing challenges in street-level bureaucracies. Based on 25 interviews and more than 80 h of observations conducted in the Danish employment services, this study examines how frontline workers make using automatically generated representations of the clients manageable and meaningful. Drawing on coping theory and abductive analysis three distinct digital coping strategies are identified: automatic (simplification); extended (complication); and in situ (flexibility) preparation. The contribution of the study is twofold. First, it expands the current understanding of coping strategies as simplifying or complicating the work of frontline workers with a third flexibility strategy. This strategy shows how frontline workers cope by minimizing time spent on preparation and instead flexibly search out information during meetings with clients, relying on their skills to lithely manoeuvre in both digital and bureaucratic systems. Second, it provides insight into understanding how digital efficiency initiatives in the public sector often end up playing a different role than intended. Finally, I compare and discuss the consequences of these ambiguous digital coping strategies and point to future avenues of research." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))
-
Literaturhinweis
Does AI at Work Increase Stress? Text Mining Social Media About Human–AI Team Processes and AI Control (2025)
Zitatform
Klonek, Florian & Sharon Parker (2025): Does AI at Work Increase Stress? Text Mining Social Media About Human–AI Team Processes and AI Control. In: Journal of organizational behavior, S. 1-15. DOI:10.1002/job.70000
Abstract
"With rising use of artificial intelligence (AI) in organizations, alongside increasing mental health issues, we seek to understand how AI use affects human stress. Drawing on the automation–augmentation perspective, we propose that AI control over decision-making thwarts human autonomy and thus contributes to stress. Drawing on models of teamwork and augmentation, we expect that human–AI team processes (i.e., transition, action, and interpersonal processes) help people meet their goals and reduce stress. Finally, we argue that human–AI team processes provide an important social resource, which buffers the stress-enhancing role of AI control. To test our hypotheses, we analyzed over 2700 tweets. Using a trained large language model, validated against human ratings, we indexed key measures. Results confirm that high AI control was associated with increased stress, whereas human–AI team processes were associated with decreased stress. In support of the moderation hypothesis, two human–AI team processes (action and interpersonal) helped further reduce the stress-enhancing effect of AI control. We discuss implications for work design theory and the importance of regulating levels of AI control to protect workers' mental health." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Exploring the delicate relation between technological innovations and work quality: A study among civil servants (2025)
Zitatform
Peeters, Maria C. W., Jan Fekke Ybema, Pascale M. Le Blanc & Judith Plomp (2025): Exploring the delicate relation between technological innovations and work quality: A study among civil servants. In: Economic and Industrial Democracy, Jg. 46, H. 3, S. 851-873. DOI:10.1177/0143831x251347151
Abstract
"This study explores the delicate relation between technological innovations and work quality. It was conducted across various parts of the Dutch central government. The authors assessed how civil servants perceive changes in job demands, job resources and some relevant outcomes following the implementation of new technologies. Data were collected through an online Technology Monitor (TM) which was (at least partly) completed by 332 respondents. Results showed that employees perceived significant increases in various job demands, alongside a modest increase in the job resource autonomy after technology implementation. Additionally, civil servants who experienced more autonomy following new technology implementation reported higher levels of both work engagement and employability. In contrast, perceptions of increased workload were associated with more burnout symptoms. Interestingly, perceived increases in task variation were associated with fewer burnout symptoms, lower job insecurity and higher work engagement. These findings offer valuable insights for managers and HR professionals involved in managing technological transitions, emphasizing the importance of employee-centered strategies to safeguard and enhance the quality of work of civil servants." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Technostress and work-family interface in the face of COVID-19-related remote work: the moderator role of goals setting and prioritization skills (2025)
Zitatform
Procentese, Fortuna, Flora Gatti & Emiliano Ceglie (2025): Technostress and work-family interface in the face of COVID-19-related remote work: the moderator role of goals setting and prioritization skills. In: Community, work & family, Jg. 28, H. 2, S. 272-290. DOI:10.1080/13668803.2023.2247147
Abstract
"During the first months of the COVID-19 pandemic, in Italy, a nationwide lockdown required a massive shift to remote work – that is, from workers’ houses. The risk of conflict between work and family domains increased due to the collapse of both into private houses and may have been further burdened due to no training being issued to help workers adjust to these changes in their work activities, producing higher rates of technostress. This study deepens the impact of technostress creators on the conflicts between work and family domains and the role of workers’ goal setting and prioritization skills as moderators easing these relationships. Data were gathered from 375 remote workers during the Italian nationwide lockdown using an online questionnaire. Results show that higher scores in technostress creators positively associate with both work-to-family and family-to-work conflicts and the former relationship becomes stronger as workers’ planning skills increase. They highlight the need to consider the pitfalls of remote work, as it can also have detrimental effects on workers’ family and relational life, and to find a better balance between work and family domains from a systemic perspective." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
The Role of Transformational Leadership in Coping with Followers’ Technostress. A Quantitative Analysis (2025)
Zitatform
Rademaker, Tim & Stefan Süß (2025): The Role of Transformational Leadership in Coping with Followers’ Technostress. A Quantitative Analysis. In: Management revue, Jg. 36, H. 2. DOI:10.31083/mrev44017
Abstract
"This study examines the relationship between transformational leadership, digital work-related stressors, and emotional exhaustion among 952 German employees who regularly use information and communication technology (ICT). Employing structural equation modeling within the framework of the transactional model of stress and coping, the analysis reveals a dual effect of transformational leadership: it intensifies perceived techno-stressors while simultaneously serving as a critical resource for coping with these challenges. The findings offer practical insights for organizations addressing the intersection of leadership, technology use, and employee well-being. Importantly, recovery and techno-stressors act as competing mediators in the relationship between transformational leadership and emotional exhaustion." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Internal branding and technostress among employees - the mediation role of employee wellbeing and moderating effects of digital internal communication (2025)
Zitatform
Raj, Asha Binu & Ashok Kumar Goute (2025): Internal branding and technostress among employees - the mediation role of employee wellbeing and moderating effects of digital internal communication. In: Acta Psychologica, Jg. 255. DOI:10.1016/j.actpsy.2025.104943
Abstract
"Integrating technology with communication makes work comfortable, but it simultaneously interrupts employees' personal life. Internal branding strategies attempts to improve employee's psychological and physiological wellbeing, yet the extensive integration of technology with work and workplace activities posit serious challenges in the form of technostress. In the context of communication, digital tools and mode of work increases efficiency, yet their impact of wellbeing and technostress experienced by employees needs to be examined.The present study aims to analyze the impact of internal branding on employee wellbeing and technostress under the influence of digital internal communication. The paper also examines if digital internal communication can moderate the impact of internal branding on employee wellbeing and also the impact of employee wellbeing on technostress experienced at workplace. The mediation effect of employee wellbeing between internal branding and technostress is also analyzed.The conceptual model was built on the premises of job demands-resources theory, technology acceptance model, and transactional theory of stress and coping. Data collected from 401 employees from information technology sector was analyzed using Smart PLS4. Results of structural and measurement model using PLS SEM indicate that internal branding improves wellbeing and reduces technostress under the influence of digital internal communication. Employee wellbeing is found to mediate the impact of internal branding as well as digital internal communication on technostress. Findings support the moderating effects of digital internal communication in reducing technostress and improving employee wellbeing. The hypothesised research model integrates three theories making a novel contribution by analysing wellbeing and technostress and exploring internal branding and internal communication in the digital context." (Author's abstract, IAB-Doku, © 2025 The Authors. Published byElsevier B.V.) ((en))
-
Literaturhinweis
Die Hybridisierung von menschlichen und technischen Arbeitsleistungen mit Künstlicher Intelligenz als neuer Leittechnologie: Entwicklungen, Implikationen und Potenziale für menschengerechte Arbeit (2025)
Rehmer, Sabine; Juds, Maike; Fellmann, Michael; Menzel, Maren; Muehlan, Holger ; Röcker, Carsten; Dhiman, Hitesh;Zitatform
Rehmer, Sabine, Holger Muehlan, Maren Menzel, Maike Juds, Michael Fellmann, Hitesh Dhiman & Carsten Röcker (2025): Die Hybridisierung von menschlichen und technischen Arbeitsleistungen mit Künstlicher Intelligenz als neuer Leittechnologie: Entwicklungen, Implikationen und Potenziale für menschengerechte Arbeit. In: Zeitschrift für Arbeitswissenschaft, Jg. 79, H. 4, S. 525-533. DOI:10.1007/s41449-025-00489-y
Abstract
"Der Artikel untersucht die Hybridisierung menschlicher und technischer Arbeitsleistungen im Kontext Künstlicher Intelligenz (KI) als neuer Leittechnologie und analysiert ihre Entwicklungen, Implikationen und Potenziale für eine menschengerechte Arbeitsgestaltung. Ausgehend von der Beobachtung, dass KI zunehmend kognitive Tätigkeiten transformiert, wird mit dem Konzept des „Hybrid Man“ ein neues Menschenbild skizziert, das die enge Verschränkung von menschlicher und maschineller Intelligenz beschreibt. Damit einher gehen tiefgreifende Herausforderungen: Die Grenzen zwischen menschlicher und technischer Leistung verschwimmen, Verantwortungsfragen und rechtliche Unsicherheiten entstehen, während zugleich neue Anforderungen an Kompetenzen wie „AI Literacy“ sichtbar werden. Ebenso rücken Fragen nach Transparenz, Erklärbarkeit und Akzeptanz von KI-Systemen in den Vordergrund, die für Vertrauen und nachhaltige Integration entscheidend sind. Neben den Chancen zur Entlastung und Erweiterung menschlicher Fähigkeiten birgt die Hybridisierung Risiken wie Überwachungsdruck, Anpassungsstress und negative psychische Beanspruchungen. Vor diesem Hintergrund schlägt der Artikel mit dem Konzept des eudaimonischen Wohlbefindens („Eudaimonia“) ein normatives Kriterium für die Gestaltung zukünftiger Arbeit vor, das Wachstum, Sinnhaftigkeit, Authentizität und Exzellenz fördert. Ziel ist eine interdisziplinär fundierte, menschengerechte Arbeitswelt, die die Potenziale von KI nutzbar macht, ohne die psychische Gesundheit, Selbstwirksamkeit und Würde der Beschäftigten zu gefährden." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
Menschengerechte Gestaltung von Arbeit in einer digitalisierten Arbeitswelt (2025)
Zitatform
Tisch, Anita (2025): Menschengerechte Gestaltung von Arbeit in einer digitalisierten Arbeitswelt. In: Sozialmagazin H. 7/8, S. 91-97. DOI:10.3262/SM2508091
Abstract
"Die fortschreitende Digitalisierung verändert die Arbeitswelt und stellt auch das Sozialwesen vor neue Herausforderungen. Um diesen wirksam begegnen zu können und die Potenziale digitaler Technologien zu nutzen, sind klare Gestaltungsprinzipien wichtig. Der Beitrag beleuchtet, welche Bedeutung ausgewählte, von der Bundesanstalt für Arbeitsschutz und Arbeitsmedizin entwickelte Kriterien menschengerechter Arbeitsgestaltung haben." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
Hybrid work and mental distress: a cross-sectional study of 24,763 office workers in the Norwegian public sector (2025)
Zitatform
Trevino Garcia, Lorena Edith & Jan Olav Christensen (2025): Hybrid work and mental distress: a cross-sectional study of 24,763 office workers in the Norwegian public sector. In: International Archives of Occupational and Environmental Health, Jg. 98, H. 4/5, S. 399-407. DOI:10.1007/s00420-025-02136-9
Abstract
"Objective: Few studies have investigated the relationship between post-pandemic hybrid work-from-home (WFH), mental health, and work-life balance. We examined the association between hybrid WFH, mental distress, availability demands, work-life conflict, and life-work conflict. Methods: Data from 24,763 office workers in the public sector in Norway were analyzed by linear and logistic regressions. Results: Employees practicing flexible hybrid WFH (i.e., when needed/desired) were less likely to report mental distress (measured by the Hopkins Symptom-Checklist; HSCL-5) than those not practicing WFH. WFH being self-chosen was associated with less distress. Flexible WFH was also associated with availability demands, work-life conflict, and life-work conflict, which were, in turn, linked to distress. The risk of distress increased with the number of weekly days of flexible WFH. Workers with fixed agreements to regularly WFH did not report significantly less distress than those with no WFH. However, fixed WFH was associated with lower availability demands, not with work-life conflict, and was more often self-chosen than flexible WFH. Conclusion: Flexible WFH may alleviate distress but may also indicate attempts to cope with taxing availability demands, and may even introduce stressors that could reverse beneficial effects. Our results should motivate nuanced, multifactorial assessments of WFH in organizational practice and research." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Digital stress perception and associations with work- and health-related outcomes among general practitioners in Germany: a quantitative study (2025)
Zitatform
Würtenberger, Annika, David A. Groneberg & Stefanie Mache (2025): Digital stress perception and associations with work- and health-related outcomes among general practitioners in Germany: a quantitative study. In: BMC health services research, Jg. 25. DOI:10.1186/s12913-025-12653-5
Abstract
"Background: Digital technologies are increasingly being integrated into healthcare settings, including the ambulatory sector of general practitioners, with potential improvement in everyday work life. Although the changes sound very promising, the adoption of new technologies can also introduce additional stressors for medical staff, potentially resulting in negative impacts on work performance and health. This study seeks to identify the stressors and resources associated with digitization among general practitioners in Germany, explore their effects on work and health variables, and uncover potential preventive measures to mitigate these stressors. Methods: This mixed methods study combined quantitative and qualitative approaches. An online questionnaire was used to examine the relationships between technostress creators, inhibitors, and the perception of technostress, as well as the measures of burnout, job satisfaction, and general health among 114 general practitioners in Germany's ambulatory care setting. The study was carried out between March and June 2024. Several validated instruments were employed, including the Technostress Model and selected items from the Copenhagen Psychosocial Questionnaire (COPSOQ III). Exploratory assumptions were evaluated using descriptive statistics and multiple regression analyses. Results: The study found medium levels of technostress perception among the participating general practitioners (n = 114) along with a substantial level of technostress inhibitors. The general practitioners surveyed in this study reported experiencing burnout symptoms occasionally, expressed a moderate level of job satisfaction, and generally described their health status as good. The relationships between stressors and work- and health-related outcomes were analyzed. Conclusions: This study offers a preliminary overview of the persistence of techno-stressors, technostress inhibitors, and technostress levels and their impact on health- and work-related outcomes among general practitioners in Germany. The findings indicate that using information and communication technologies can lead to heightened stress, increased burnout symptoms, and reduced job satisfaction. As the workload for general practitioners is expected to grow in the upcoming years, the study highlights the critical need for additional preventive strategies to mitigate stress and improve well-being among general practitioners." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Defensive routines as coping mechanisms against technostress: roles of digital leadership and employee goal orientation (2025)
Yang, Yumei; Shamim, Saqib; De Massis, Alfredo; Gao, Dehua;Zitatform
Yang, Yumei, Saqib Shamim, Alfredo De Massis & Dehua Gao (2025): Defensive routines as coping mechanisms against technostress: roles of digital leadership and employee goal orientation. In: Technological forecasting & social change, Jg. 216. DOI:10.1016/j.techfore.2025.124143
Abstract
"In today's workplace, the proliferation of digital technologies has transformed work tasks but also led to technostress. This stress, associated with technology use, negatively impacts employees' behavioral outcomes and performance. Despite these effects, research on coping strategies for technostress and mitigation methods for individuals and organizations remains limited. This study utilizes the transactional theory of stress and coping to analyze the process of technostress, specifically focusing on defensive routines as a coping mechanism and technology-enabled performance as an outcome. Additionally, the study draws on Job-Demand Resource model to examine two critical moderators: employees' goal orientations and digital leadership. To gather data, we collected multisource data from 221 salespeople and their line managers in Pakistan. The results demonstrate that defensive routines act as a mediator between technostress creators and technology-enabled performance. Furthermore, we found that digital leadership plays a buffering role, alleviating the negative impact of technostress creators on technology-enabled performance. This research significantly contributes to the existing theories on technostress and routine dynamics." (Author's abstract, IAB-Doku, © 2025 The Authors. Published by Elsevier Inc.) ((en))
-
Literaturhinweis
Hybrides, Ortsflexibles, Multilokales Arbeiten? Wissenschaft im Dialog IV: Fachveranstaltung der Bundesanstalt für Arbeitsschutz und Arbeitsmedizin in Kooperation mit dem Schwerpunkt "Digitalisierung" der Europäischen Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz (EU-OSHA) (2025)
Zitatform
(2025): Hybrides, Ortsflexibles, Multilokales Arbeiten? Wissenschaft im Dialog IV. Fachveranstaltung der Bundesanstalt für Arbeitsschutz und Arbeitsmedizin in Kooperation mit dem Schwerpunkt "Digitalisierung" der Europäischen Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz (EU-OSHA). (baua: Fokus), Dortmund, 40 S. DOI:10.21934/baua:fokus20250515
Abstract
"Hybrides, ortsflexibles und multilokales Arbeiten hat sich in den letzten Jahren zu einem weit verbreiteten Phänomen in der Arbeitswelt entwickelt. Die Möglichkeiten des mobilen Arbeitens sind vielfältiger geworden. Mehr Beschäftigte als je zuvor erledigen ihre Arbeitsaufgaben unterstützt durch verschiedene Technologien in den unterschiedlichsten Arbeitsumgebungen. Bisher steht die Forschung zur Passung zwischen Arbeitsorten, -mitteln und -aufgaben in hybriden, ortsflexiblen, multilokalen Settings noch am Anfang. Welche Erkenntnisse können wir bisher aus der Forschung ableiten? Wie erweitert und/oder verändert sich dadurch das Gestaltungswissen für eine gesunde und sichere Arbeit? Diese und weitere Fragen wurden im November 2024 beim vierten interdisziplinären Dialog „Hybrides, Ortsflexibles, Multilokales Arbeiten? Wissenschaft im Dialog“ in der BAuA Dortmund in einem Kreis von Expertinnen und Experten diskutiert." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
Are we yet sick of new technologies? The unequal health effects of digitalization (2024)
Zitatform
Arntz, Melanie, Sebastian Findeisen, Stephan Maurer & Oliver Schlenker (2024): Are we yet sick of new technologies? The unequal health effects of digitalization. (CEP discussion paper / Centre for Economic Performance 1984), London, 52 S.
Abstract
"This study quantifies the relationship between workplace digitalization, i.e., the increasing use of frontier technologies, and workers' health outcomes using novel and representative German linked employer-employee data. Based on changes in individual-level use of technologies between 2011 and 2019, we find that digitalization induces similar shifts into more complex and service-oriented tasks across all workers but exacerbates health inequality between cognitive and manual workers. Unlike more mature, computer-based technologies, frontier technologies of the recent technology wave substantially lower manual workers' subjective health and increase sick leave, while leaving cognitive workers unaffected. We provide evidence that the effects are mitigated in firms that provide training and assistance in the adjustment process for workers." (Author's abstract, IAB-Doku) ((en))
Weiterführende Informationen
auch erschienen als: Working Papers 19, University of Konstanz -
Literaturhinweis
Psychologie der Arbeitssicherheit und Gesundheit: Gesundheitsförderliche Arbeit = attraktive Arbeit? Arbeitsgestaltung in Zeiten des Fachkräftemangels. 23. Workshop (2024)
Zitatform
Dettmers, Jan, Anita Tisch & Rüdiger Trimpop (Hrsg.) (2024): Psychologie der Arbeitssicherheit und Gesundheit. Gesundheitsförderliche Arbeit = attraktive Arbeit? Arbeitsgestaltung in Zeiten des Fachkräftemangels. 23. Workshop. Kröning: Roland Asanger Verlag GmbH, 506 S.
Abstract
"Der Workshop Psychologie der Arbeitssicherheit und Gesundheit wurde 1984 gegründet. Er hat sich im deutschsprachigen Raum inzwischen als strukturierter Erfahrungsaustausch zwischen verschiedenen mit Sicherheit und Gesundheit befassten Institutionen und Interessengruppen etabliert. Der 23. Workshop mit dem Leitthema Gesundheitsförderliche Arbeit = attraktive Arbeit? Arbeitsgestaltung in Zeiten des Fachkräftemangels wird gemeinsam veranstaltet vom Fachverband Psychologie für Arbeitssicherheit und Gesundheit (FV PASiG e.V), dem Lehrgebiet Arbeits- und Organisationspsychologie der FernUniversitat in Hagen und dem Fachbereich 1 Arbeitswelt im Wandel der Bundesanstalt für Arbeitsschutz und Arbeitsmedizin. Im Mittelpunkt der 33 Arbeits-Dialog-Kreise stehen der Wandel der Arbeit und die damit einhergehenden neuen Belastungen und vielfaltigen Probleme von Sicherheit und Gesundheit der Arbeitswelt von heute und morgen. Einige Beispiele: Welche Wechselwirkungen gibt es zwischen veränderten Arbeitsbedingungen und präventiver Arbeitsgestaltung? Welche Qualifizierungskonzepte eignen sich für die Entwicklung einer lernförderlichen Unternehmenskultur für die Arbeit 4.0? Welche besonderen Herausforderungen sind mit gesundheitsförderlicher Führung von hybrid arbeitenden Teams verbunden? Welche Handlungshilfen brauchen Unternehmen für die digitalisierte Arbeit mit mobilen Smart Devices (Tablets, Datenbrillen) und für KI-basierte Technologien? Welche Rolle spielt Resilienz als persönliche Ressource in der heutigen Arbeitswelt mit steigenden psychischen Belastungen?" (Verlagsangaben, IAB-Doku)
Weiterführende Informationen
Inhaltsverzeichnis -
Literaturhinweis
Gesundheitsrisiken und Prävention in der digitalen Arbeitswelt - Technostress, Ergonomie und Unfallsicherheit (2024)
Zitatform
Dragano, Nico (2024): Gesundheitsrisiken und Prävention in der digitalen Arbeitswelt - Technostress, Ergonomie und Unfallsicherheit. In: Aus Politik und Zeitgeschichte, Jg. 74, H. 36-37, S. 30-35.
Abstract
"Der Einsatz digitaler Technologien im Arbeitskontext soll Arbeit besser organisieren, sie effizienter und sicherer machen. Gleichzeitig wachsen damit auch die Potenziale für psychische und physische Belastungen, die eine Diskussion über Technikfolgenabschätzung erfordern." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy (2024)
Zitatform
Fleischer, Julia & Camilla Wanckel (2024): Job Satisfaction and the Digital Transformation of the Public Sector: The Mediating Role of Job Autonomy. In: Review of Public Personnel Administration, Jg. 44, H. 3, S. 431-452. DOI:10.1177/0734371X221148403
Abstract
"Worldwide, governments have introduced novel information and communication technologies (ICTs) for policy formulation and service delivery, radically changing the working environment of government employees. Following the debate on work stress and particularly on technostress, we argue that the use of ICTs triggers “digital overload” that decreases government employees’ job satisfaction via inhibiting their job autonomy. Contrary to prior research, we consider job autonomy as a consequence rather than a determinant of digital overload, because ICT-use accelerates work routines and interruptions and eventually diminishes employees’ freedom to decide how to work. Based on novel survey data from government employees in Germany, Italy, and Norway, our structural equation modeling (SEM) confirms a significant negative effect of digital overload on job autonomy. More importantly, job autonomy partially mediates the negative relationship between digital overload and job satisfaction, pointing to the importance of studying the micro-foundations of ICT-use in the public sector." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Technology-induced Strain from Team Communication Platforms: Empirical Evidence for Working from Home (2024)
Fortagne, Marius Arved; Stichnoth, Kaj-Johanna; Lis, Bettina;Zitatform
Fortagne, Marius Arved, Kaj-Johanna Stichnoth & Bettina Lis (2024): Technology-induced Strain from Team Communication Platforms: Empirical Evidence for Working from Home. In: Management revue, Jg. 35, H. 3, S. 300-327. DOI:10.5771/0935-9915-2024-3-300
Abstract
"Working from home (WFH) has recently become a widespread form of workplace transformation. Here, digital team communication platforms (TCP), like Microsoft Teams or Slack, have essential value for enabling WFH at a large scale. However, TCPs facilitate permanent availability and distractions, indicating stress potential for employees, particularly when WFH. Therefore, this study examines the occurrence of TCP-generated technostress and its drivers in the WFH environment. Based on the Transaction-Based Stress Theory and technostress literature, we developed a research model with perceived strain as the outcome variable, shaped by TCP technology characteristics and established stressors. To validate the proposed model, we conducted a survey with 503 participants who have worked with TCP from home. Structural equation modelling revealed a variance explained of R²=.573 for perceived strain from TCP. We confirmed the TCP technology characteristics of mobility, interruption, and usefulness to correlate with the stressors of work-home conflict, work overload, and role ambiguity. These stressors, in turn, significantly shaped the outcome variable perceived strain. Furthermore, we found the ability to mentally detach from work to have a buffering moderator effect on the impact of stressor role ambiguity. Correspondingly, we provide implications for theory and practice on how TCP could be implemented with the goal of reducing harm to employee well-being." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Artificial Intelligence and Worker Stress: Evidence from Germany (2024)
Zitatform
Koch, Michael & Magnus Lodefalk (2024): Artificial Intelligence and Worker Stress: Evidence from Germany. (Working Papers / Örebro University, School of Business 2024,5), Örebro, 38 S.
Abstract
"We use individual survey data providing detailed information on stress, technology adoption, and work, worker, and employer characteristics, in combination with recent measures of AI and robot exposure, to investigate how new technologies affect worker stress. We find a persistent negative relationship, suggesting that AI and robots could reduce the stress level of workers. We furthermore provide evidence on potential mechanisms to explain our findings. Overall, the results provide suggestive evidence of modern technologies changing the way we perform our work in a way that reduces stress and work pressure." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Effects of AI-based technologies on employees’ work engagement: Implications for the human-centered design of digital work (2024)
Rick, Vera B.; Nitsch, Verena ; Dräger, Larissa; Stebner, Marie; Mertens, Alexander ; Franken, Annika;Zitatform
Rick, Vera B., Marie Stebner, Larissa Dräger, Annika Franken, Alexander Mertens & Verena Nitsch (2024): Effects of AI-based technologies on employees’ work engagement: Implications for the human-centered design of digital work. In: Zeitschrift für Arbeitswissenschaft, Jg. 78, H. 3, S. 323-334. DOI:10.1007/s41449-024-00438-1
Abstract
"Ein wichtiges Ziel des regionalen Kompetenzzentrums AKzentE4.0 ist die Unterstützung von Unternehmen im Rheinischen Revier bei der menschengerechten Gestaltung ihrer digitalen Transformation auf Basis arbeitswissenschaftlicher Erkenntnisse. Um evidenzbasierte Leitlinien für die menschengerechte Gestaltung von KI-gestützter Arbeit ableiten zu können, sind weitere Erkenntnisse darüber notwendig, wie sich der Einsatz von KI auf die Merkmale menschengerechter Arbeitsgestaltung auswirkt und wie sich dies von der Nutzung digitaler Technologien im Allgemeinen unterscheiden. Zu diesem Zweck wurde eine Sekundäranalyse einer im Kontext von AKzentE4.0 durchgeführten Fragebogenstudie vorgenommen. Der analysierte Datensatz umfasste Rückmeldungen von N= 825 digitalen Informationsarbeitenden. Dabei wurden zwei zentrale Forschungsfragen untersucht: 1. Unterscheidet sich die Wahrnehmung des Arbeitsengagements zwischen Nutzenden von KI-Systemen und Nicht-Nutzenden? 2. Welche Merkmale der menschengerechten Arbeitsgestaltung sagen das Arbeitsengagement bei der Arbeit mit KI voraus und gibt es Unterschiede im Vergleich zu denjenigen, die nicht mit KI arbeiten? Praktische Relevanz: Die Ergebnisse machen deutlich, dass eine menschzentrierte und menschengerechte Gestaltung KIgestützter Arbeit insbesondere auf die Bereitstellung sinnvoller Aufgaben für die Beschäftigten, die Unterstützung durch Vorgesetzte und die Wahrung der Autonomie der Beschäftigten ausgerichtet sein sollte. Insbesondere der Aspekt der sinnvollen Arbeit kann durch die Technik gefährdet werden. Damit KI-Systeme am Arbeitsplatz gesundheitserhaltend und lernförderlich wirken können, sollte bereits bei ihrer Entwicklung darauf geachtet werden, dass sie die Arbeit gezielt unterstützen und nicht ersetzen sowie sinnvolle Arbeitsaufgaben fördern. Zudem sollten die Beschäftigten mit Unterstützung ihrer Vorgesetzten auch die Möglichkeit haben, über den Einsatz und die Nutzung von KI-Systemen selbst zu bestimmen, um eine größere Autonomie und Handlungsfähigkeit zu erhalten." (Autorenreferat, IAB-Doku)
-
Literaturhinweis
The job demands-resources model as a theoretical lens for the bright and dark side of digitization (2024)
Zitatform
Scholze, Alexander & Achim Hecker (2024): The job demands-resources model as a theoretical lens for the bright and dark side of digitization. In: Computers in Human Behavior, Jg. 155. DOI:10.1016/j.chb.2024.108177
Abstract
"With digitization continuing to reshape work environments, organizations must confront the challenges of comprehending its “bright side” and “dark side” effects. A growing imperative exists to comprehend how digitization affects employee well-being and to create sustainable health-centric workplaces. The established Job Demands-Resources model offers a pertinent theoretical framework for gaining fresh insights into alterations in job demands and resources caused by digitization. This study extends the Job Demands-Resources model to include digital job demands and resources by utilizing a sample of 898 white-collar employees. Partial Least Squares Structural Equation Modeling was employed to investigate digitization's interrelationships and dependencies within an organizational context. The results confirm that the Job Demands-Resources model offers a holistic approach to investigating the concrete effects of the “dark side" and “bright side" of digitization in a concrete work scenario and to classify them in a theoretically structured way. This study offers starting points for the future design of workplaces and strategies for organizations to harness the positive aspects of digitization while concurrently mitigating the psychological stress on employees." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Exploring how AI adoption in the workplace affects employees: a bibliometric and systematic review (2024)
Soulami, Malika; Galiulina, Asiya; Benchekroun, Saad;Zitatform
Soulami, Malika, Saad Benchekroun & Asiya Galiulina (2024): Exploring how AI adoption in the workplace affects employees: a bibliometric and systematic review. In: Frontiers in artificial intelligence, Jg. 7. DOI:10.3389/frai.2024.1473872
Abstract
"Introduction: The adoption of artificial intelligence (AI) in the workplace is changing the way organizations function, and profoundly affecting employees. These organizational changes raise crucial questions about the employee’s future and well-being. Our study aims to explore the intersection between artificial intelligence and employee well-being through a bibliometric review and a contextual analysis. Methodology: Carried out in May 2024, our study is divided into two phases. The first phase, dedicated to bibliometric review, was conducted using the PRISMA method, and explored the Scopus and Web of Science databases for the period from 2015 to 2024. A total of 92 articles were selected for quantitative analysis using VOSviewer software. The second phase is based on an in-depth systematic analysis of 25 articles selected from those previously identified. These articles were selected on the basis of their relevance to the research question, and were subjected to in-depth thematic analysis using NVivo software. Results: The bibliometric analysis results reveal a significant increase in publications starting from the year 2020, highlighting advancements in research, primarily in the United States and China. The co-occurrence analysis identifies four main clusters: ethics, work autonomy, employee stress, and mental health, thus illustrating the dynamics created by artificial intelligence in the professional environment. Furthermore, the systematic analysis has brought to light theoretical gaps and under-explored areas, such as the need to conduct empirical studies in non-Western cultural contexts and among diverse target groups, including older adults, individuals of different sexes, people with low education levels, and participants from various sectors, including primary and secondary industries, small manufacturing businesses, call centers, as well as public and private healthcare sectors. Conclusion: Existing literature emphasize the importance for organizations to implement supportive strategies aimed at mitigating the potential adverse effects of AI on employee well-being, while also leveraging its benefits to enhance workplace autonomy and satisfaction and promote AI-enabled innovation through employee creativity and self-efficacy." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Digitalisation and workers wellbeing: The impact of digital technologies on work-related psychosocial risks (2024)
Vazquez, Ignacio Gonzalez ; Starren, Annick; Anyfantis, Ioannis; Brun, Emmanuelle; Curtarelli, Maurizio;Zitatform
Vazquez, Ignacio Gonzalez, Maurizio Curtarelli, Ioannis Anyfantis, Emmanuelle Brun & Annick Starren (2024): Digitalisation and workers wellbeing: The impact of digital technologies on work-related psychosocial risks. (JRC working papers series on labour, education and technology 2024,03), Sevilla, 31 S.
Abstract
"This paper examines the psychosocial risks associated with the digital transformation of work, focusing on the automation of tasks, digitalization of work processes, and the platformisation of work. It highlights that while automation and digitalization can offer ergonomic and occupational safety and health benefits, they may also diminish worker autonomy and increase mental health risks. The adoption of digital technologies can improve communication and engagement but may lead to intensified workloads and can incentivise an 'always-on' culture. Platform work, with its precarious employment conditions, can also exacerbate occupational safety and health risks. The paper also argues that the spread of platform-like worker monitoring and algorithmic management to traditional workplaces can exacerbate certain psychosocial risks. The paper confirms that addressing these challenges requires a comprehensive approach that includes worker consultation, integration of OSH considerations from the design phase, and a holistic risk assessment that considers both technological and organizational contexts." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
How new ways of working during COVID-19 affect employee well-being via technostress, need for recovery, and work engagement (2023)
Zitatform
Andrulli, Rémi & Ruud Gerards (2023): How new ways of working during COVID-19 affect employee well-being via technostress, need for recovery, and work engagement. In: Computers in Human Behavior, Jg. 139. DOI:10.1016/j.chb.2022.107560
Abstract
"COVID-19 led to a surge in employees experiencing New Ways of Working (NWW), as many had to work from home supported by ICT. This paper studies how experiencing NWW during COVID-19 affected job-related affective well-being (JAWS) for a sample of employees of the Dutch working population. Hypotheses are tested using Preacher and Hayes' (Behav Res Methods 40 (3):879–891, 2008) bootstrap method, including technostress, need for recovery and work engagement as serial mediators. The results show that higher levels of NWW relate to higher JAWS, to more feelings of positive well-being (PAWS), and less feelings of negative well-being (NAWS). Much of these relations is indirect, via reduced technostress and need for recovery, and increased work engagement. Distinguishing the separate facets of NWW and their relations to PAWS/NAWS, the results show that NWW facets management of output, access to colleagues and access to information directly relate to less negative well-being. However, as the NWW facet time- and location-independent work negatively relates to feelings of positive well-being, NWW as a bundle of facets is not a set-and-forget strategy. Therefore, this study recommends that NWW be supplemented with regular monitoring of employees' well-being, technostress, need for recovery and work engagement." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Technostress and Job Performance: Understanding the Negative Impacts and Strategic Responses in the Workplace (2023)
Atrian, Armita; Ghobbeh, Saleh;Zitatform
Atrian, Armita & Saleh Ghobbeh (2023): Technostress and Job Performance: Understanding the Negative Impacts and Strategic Responses in the Workplace. (arXiv papers), 13 S.
Abstract
"This study delves into the increasingly pertinent issue of technostress in the workplace and its multifaceted impact on job performance. Technostress, emerging from the rapid integration of technology in professional settings, is identified as a significant stressor affecting employees across various industries. The research primarily focuses on the ways in which technostress influences job performance, both negatively and positively, depending on the context and individual coping mechanisms. Through a blend of qualitative and quantitative methodologies, including surveys and in-depth interviews, the study examines the experiences of employees from diverse sectors. It highlights how technostress manifests in different forms: from anxiety and frustration due to constant connectivity to the pressure of adapting to new technologies. The paper also explores the dual role of technology as both a facilitator and a hindrance in the workplace. Significant findings indicate that technostress adversely impacts job performance, leading to decreased productivity, diminished job satisfaction, and increased turnover intentions. However, the study also uncovers that strategic interventions, such as training programs, supportive leadership, and fostering a positive technological culture, can mitigate these negative effects. These interventions not only help in managing technostress but also in harnessing the potential of technology for enhanced job performance. Furthermore, the research proposes a model outlining the relationship between technostress, coping mechanisms, and job performance. This model serves as a framework for organizations to understand and address the challenges posed by technostress. The study concludes with recommendations for future research, particularly in exploring the long-term effects of technostress and the efficacy of various coping strategies." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Artificial Intelligence and Workers' Well-Being (2023)
Zitatform
Giuntella, Osea, Johannes Koenig & Luca Stella (2023): Artificial Intelligence and Workers' Well-Being. (IZA discussion paper / Forschungsinstitut zur Zukunft der Arbeit 16485), Bonn, 43 S.
Abstract
"This study explores the relationship between artificial intelligence (AI) and workers' well-being and mental health using longitudinal survey data from Germany (2000-2020). We construct a measure of individual exposure to AI technology based on the occupation in which workers in our sample were first employed and explore an event study design and a difference-in-differences approach to compare AI-exposed and non-exposed workers. Before AI became widely available, there is no evidence of differential pre-trends in workers' well-being and concerns about their economic futures. Since 2015, however, with the increasing adoption of AI in firms across Germany, we find that AI-exposed workers have become less satisfied with their life and job and more concerned about job security and their personal economic situation. However, we find no evidence of a significant impact of AI on workers' mental health, anxiety, or depression." (Author's abstract, IAB-Doku) ((en))
Ähnliche Treffer
auch erschienen als SOEPpapers 1194, DIW Berlin -
Literaturhinweis
Associations of technostressors at work with burnout symptoms and chronic low-grade inflammation: a cross-sectional analysis in hospital employees (2023)
Kaltenegger, Helena C. ; Becker, Linda ; Weigl, Matthias ; Quartucci, Caroline ; Rohleder, Nicolas ; Nowak, Dennis ;Zitatform
Kaltenegger, Helena C., Linda Becker, Nicolas Rohleder, Dennis Nowak, Caroline Quartucci & Matthias Weigl (2023): Associations of technostressors at work with burnout symptoms and chronic low-grade inflammation: a cross-sectional analysis in hospital employees. In: International Archives of Occupational and Environmental Health, Jg. 96, H. 6, S. 839-856. DOI:10.1007/s00420-023-01967-8
Abstract
"Despite the increasing scholarly interest in the phenomenon technostress, associated biological effects on employee health are under-researched. Chronic low-grade inflammation is suggested as a central pathway linking stress experience to disease development. The aim of this study was to assess associations of technology-related work stressors (technostressors) with low-grade inflammation and burnout symptoms." (Author's abstract, IAB-Doku, © Springer-Verlag) ((en))
-
Literaturhinweis
Can welfare states buffer technostress? Income and technostress in the context of various OECD countries (2023)
Zitatform
Lauterbach, Ann S., Tobias Tober, Florian Kunze & Marius R. Busemeyer (2023): Can welfare states buffer technostress? Income and technostress in the context of various OECD countries. In: PLoS ONE, Jg. 18. DOI:10.1371/journal.pone.0295229
Abstract
"Many workers are experiencing the downsides of being exposed to an overload of information and communication technology (ICT), highlighting the need for resources to cope with the resulting technostress. This article offers a novel cross-level perspective on technostress by examining how the context of the welfare state influences the relationship between income and technostress. Showing that individuals with higher income experience less technostress, this study argues that the welfare state represents an additional coping resource, in particular in the form of unemployment benefits. Since unemployment benefits insure income earners in the case of job loss, the negative effect of income on technostress should increase with higher levels of unemployment generosity. In line with these expectations, empirical results based on original survey data collected in collaboration with the OECD show that the impact of income on technostress varies across welfare state contexts. Implications for public health and policymakers are being discussed." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Measuring digital transformation stress at the workplace–Development and validation of the digital transformation stress scale (2023)
Makowska-Tłomak, Ewa ; Kopeć, Wiesław ; Skorupska, Kinga ; Nielek, Radosław ; Kornacka, Monika ; Bedyńska, Sylwia ;Zitatform
Makowska-Tłomak, Ewa, Sylwia Bedyńska, Kinga Skorupska, Radosław Nielek, Monika Kornacka & Wiesław Kopeć (2023): Measuring digital transformation stress at the workplace–Development and validation of the digital transformation stress scale. In: PLoS ONE, Jg. 18. DOI:10.1371/journal.pone.0287223
Abstract
"Despite the unquestionable advantages of digital transformation (DT) in organizations, the very process of DT could have an impact on the level of stress of the employees. The negative effects of the digital transformation process can be observed during the implementation of information and communication technologies (ICT) solutions. They are further enhanced by the effects of COVID-19 pandemic, as digital transformation has accelerated to allow for remote work. Herein we distinguish between general stress at the workplace and the very specific type of stress, namely digital transformation stress (DTS). We assumed that this type of stress appears when rapid implementation of ICT solutions is introduced with time pressure and incertitude of further results. To quantify this phenomenon, we developed a new self-report scale—the Digital Transformation Stress Scale (DTSS), measuring employees' stress stemming from the process of digital transformation in organizations. The psychometric validity of the scale was evaluated in two studies: Study1 conducted at the beginning of COVID-19 pandemic in 2020 (N = 229) and Study 2 in 2021 (N = 558), after a year of mostly remote work. The results confirmed good reliability with Cronbach's Alpha α = .91 in Study 1 and α = .90 in Study 2 and assumed unidimensional factorial validity of the scale in both studies. All items of the scale had good difficulty and discrimination values evaluated in Item Response Theory, i.e., IRT approach. The scale showed predicted convergent validity as the indicator of the digital transformation stress moderately correlated with general stress at work. Moreover, the assumption that even employees with high ICT skills could be affected by DTS was confirmed. Additionally, the results indicated that digital transformation stress was significantly higher among employees who reported both issues: ongoing digital solutions projects at the workplace and high impact of COVID-19 pandemic on their work. The scale could be used in future work on measuring and counteracting digital transformation stress at the workplace." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
What is critical for human-centered AI at work? – Toward an interdisciplinary theory (2023)
Zitatform
Mazarakis, Athanasios, Christian Bernhard-Skala, Martin Braun & Isabella Peters (2023): What is critical for human-centered AI at work? – Toward an interdisciplinary theory. In: Frontiers in artificial intelligence, Jg. 6. DOI:10.3389/frai.2023.1257057
Abstract
"Human-centered artificial intelligence (HCAI) has gained momentum in the scientific discourse but still lacks clarity. In particular, disciplinary differences regarding the scope of HCAI have become apparent and were criticized, calling for a systematic mapping of conceptualizations—especially with regard to the workcontext. This article compares how human factors and ergonomics (HFE), psychology, human-computer interaction (HCI), information science, and adult education view HCAI and discusses their normative, theoretical, and methodological approaches toward HCAI, as well as the implications for research and practice. It will be argued that an interdisciplinary approach is critical for developing, transferring, and implementing HCAI at work. Additionally, it will be shown that the presented disciplines are well-suited for conceptualizing HCAI and bringing it into practice since they are united in one aspect: they all place the human being in the center of their theory and research. Many critical aspects for successful HCAI, as well as minimum fields of action, were further identified, such as human capability and controllability (HFE perspective), autonomy and trust (psychology and HCI perspective), learning and teaching designs across target groups (adult education perspective), as much as information behavior and information literacy (information science perspective). As such, the article lays the ground for a theory of human-centered interdisciplinary AI, i.e., the Synergistic Human-AI Symbiosis Theory (SHAST), whose conceptual framework and founding pillars will be introduced." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
The Role of Techno-Stress and Psychological Detachment in the Relationship between Workload and Well-Being in a Sample of Italian Smart Workers: A Moderated Mediated Model (2023)
Zitatform
Mondo, Marina, Jessica Pileri, Barbara Barbieri, Diego Bellini & Silvia De Simone (2023): The Role of Techno-Stress and Psychological Detachment in the Relationship between Workload and Well-Being in a Sample of Italian Smart Workers: A Moderated Mediated Model. In: Social Sciences, Jg. 12, H. 10. DOI:10.3390/socsci12100530
Abstract
"Well-being conditions at work are determined by the balance between the demands from the organizational context and the perception of people to possess resources concerning the ability to cope with such requests. The pandemic caused by COVID-19 has changed working conditions, and employees have had to adapt to smart working (SW) by bringing new resources into play to meet new demands. Many organizations are questioning how to implement SW after the pandemic. According to the JD-R model, the present study considered workload during smart working and Techno-stress (the perceived stress concerning the use of technologies) as new requests (i.e., demands) coming from the organization and Psychological Detachment (the ability to create psychological distancing from work) as a personal resource. We investigated the moderator role of Psychological Detachment in the relationship between workload in SW and Well-being, mediated by Techno-stress (in its three dimensions: Techno-Overload, Techno-Invasion, and Techno-Complexity). The sample is made up of 622 Italian public administration employees who completed a questionnaire containing the following scales: Quantitative Workload Inventory, Well-being Index, Psychological Detachment, Techno-stress Creator Scale. Mediation and moderate-mediation models have been tested with PROCESS Macro. Findings showed that Techno-Invasion and Techno-Complexity fully mediate the relationship between workload in SW and well-being. Psychological detachment moderates the effect of the workload on Well-being, which in turn is mediated by Techno-Invasion. Furthermore, findings suggest the importance of identifying protective factors that can mitigate the workload effects on the employees’ well-being in SW." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Digitalisation and Employees' Subjective Job Quality in the Second Half of Working Life in Germany (2022)
Zitatform
Kortmann, Lisa Katharina, Julia Simonson, Claudia Vogel & Oliver Huxhold (2022): Digitalisation and Employees' Subjective Job Quality in the Second Half of Working Life in Germany. In: Social indicators research, Jg. 162, H. 2, S. 577-597. DOI:10.1007/s11205-021-02854-w
Abstract
"Since digitalisation alters occupational task profiles via automation processes, job quality is also likely to be affected. While existing literature mainly focusses on objective job quality, this study asks if and how digitalisation is associated with employees’ subjective job quality in the second half of working life in Germany. Analyses are based on the German Ageing Survey 2014. Our sample includes n = 1541 employees aged 40–65 years who are subject to social insurance contributions. Subjective job quality is operationalised with regards to job satisfaction and perceived occupational stress in general, and ten aspects of job quality in detail. Digitalisation is approximated by substitution potentials of occupations. We control the association for compositional effects in the workforce, as well as for the moderating effect of perceived job insecurity. The results indicate that digitalisation is predominantly beneficial but also unfavourable in a few other respects for employees’ subjective job quality. The higher the degree of digitalisation, the higher is the employee’s general job satisfaction on average; for general perceived occupational stress, we find no significant association. Regarding single aspects of subjective job quality, employees working in more digitalised occupations are found to report on average higher satisfaction with working hours and earnings, and lower levels of stress due to tight schedules. However, they also report higher levels of stress due to negative environmental factors." (Author's abstract, IAB-Doku) ((en))
-
Literaturhinweis
Zur Restrukturierung von Handlungsfähigkeit in der digitalen Transformation: Digitalisierungserleben am Beispiel der Automatisierung von Arbeit (2022)
Zitatform
Lühr, Thomas (2022): Zur Restrukturierung von Handlungsfähigkeit in der digitalen Transformation. Digitalisierungserleben am Beispiel der Automatisierung von Arbeit. In: Arbeits- und industriesoziologische Studien, Jg. 15, H. 1, S. 88-103.
Abstract
""Das subjektive Erleben der digitalen Transformation ist in der Arbeits- und Industriesoziologie bislang noch nicht systematisch erforscht. Für die Menschen bedeutet sie einen grundlegenden Umbruch, in dem sich das Verhältnis von Handlungsmöglichkeiten und Handlungsbeschränkungen in verschiedenen Bereichen ihres Alltags neu sortiert. Wie diese Restrukturierung von Handlungsfähigkeit subjektiv wahrgenommen wird, hängt von dem Zusammenspiel der durch die gesellschaftlichen Gestaltungsbedingungen akzentuierten Bedeutungen der Digitalisierung mit den jeweils personalen Aneignungsvoraussetzungen ab. Der vorliegende Artikel veranschaulicht dieses Verhältnis exemplarisch anhand von empirischen Schlaglichtern auf das subjektive Erleben der Automatisierung von Arbeit und diskutiert die Implikationen für die weitere Erforschung und Gestaltung der digitalen Transformation in der Arbeitswelt." (Autorenreferat, IAB-Doku)" (Autorenreferat, IAB-Doku)
-
Literaturhinweis
Digitale Transformation – Veränderungen der Arbeit aus Sicht der Beschäftigten: Ergebnisse des DGB-Index Gute Arbeit 2022 (2022)
Schmucker, Rolf; Holler, Markus; Sinopoli, Robert;Zitatform
Schmucker, Rolf, Robert Sinopoli & Markus Holler (2022): Digitale Transformation – Veränderungen der Arbeit aus Sicht der Beschäftigten. Ergebnisse des DGB-Index Gute Arbeit 2022. (DGB-Index Gute Arbeit : Report ... 2022), Berlin, 23 S.
Abstract
"Die Digitale Transformation der Arbeitswelt schreitet voran. Mehr als 80 Prozent der knapp 6.700 Arbeitnehmer*innen, die sich an der Befragung zum DGB-Index Gute Arbeit 2022 beteiligt haben, arbeiten mit digitalen Arbeitsmitteln. Neben der elektronischen Kommunikation sind softwaregesteuerte Arbeitsabläufe, digitale Assistenzsysteme und internetbasierte Projektarbeit weit verbreitet. In der Regel nutzen die Befragten bei ihrer Arbeit mehrere der genannten Technologien. Das Potential digitaler Arbeitsmittel für eine menschengerechte Gestaltung von Arbeit wird allerdings zu selten genutzt. Tatsächlich fühlen sich die Befragten durch die Digitalisierung ihrer Arbeit eher stärker belastet (40%) als entlastet (9%). Ein wachsendes Arbeitspensum, mehr Multitasking und technische Störungen sowie Bedienungsprobleme sind häufig genannte Belastungsfaktoren. Auch die Kontrolle und Überwachung der eigenen Arbeitsleistung ist durch den Einsatz der digitalen Technologien für viele Beschäftigte größer geworden (33%). Ein Kernproblem der digitalen Transformation besteht darin, dass die Beschäftigten selbst in die Veränderungsprozesse zu wenig einbezogen sind. Drei Viertel der Befragten haben keinen Einfluss darauf, wie die digitale Technik an ihrem Arbeitsplatz eingesetzt wird. Wie wichtig Beteiligung und Mitbestimmung für die Arbeitsgestaltung sind, wird in den Daten ebenfalls deutlich: Wenn Partizipation möglich ist, werden die Ergebnisse der Digitalisierung durch die Betroffenen positiver bewertet" (Autorenreferat, IAB-Doku)
Weiterführende Informationen
Ergänzender Tabellenband -
Literaturhinweis
The role of agent autonomy in using decision support systems at work (2022)
Zitatform
Ulfert, Anna-Sophie, Conny H. Antoni & Thomas Ellwart (2022): The role of agent autonomy in using decision support systems at work. In: Computers in Human Behavior, Jg. 126. DOI:10.1016/j.chb.2021.106987
Abstract
"Digitalization of work leads to ever-increasing information processing requirements for employees. Agent-based decision support systems (DSS) can assist employees in information processing tasks and decrease processing requirements. With increasing system capabilities, agency between the user and the system shifts, with high autonomy DSS being able to take over complete information processing tasks. In the present study, we distinguish degrees of DSS autonomy, operationalized by levels of automation (LOA), the delegation of task processing stages, and user control. In two vignette studies, we investigate the effects of DSS autonomy on perceptions of information load reduction, technostress, and user intention as well as the moderating role of technology and job experience. With high DSS autonomy, participants reported higher levels of information load reduction and technostress as well as lower levels of user intention. Job experience was a significant moderator. For high autonomy DSS, participants in the high job experience condition indicated greater information load reducation, lower technostress, and higher user intentions. Results suggest, that while being beneficial for decreasing information load, high DSS autonomy may negatively impact technostress and user intentions. It is suggested that technology and job training may improve user reactions." (Author's abstract, IAB-Doku) ((en))