Arbeitsbedingungen und Gesundheit von Beschäftigten
Der Zusammenhang von Arbeitsbedingungen bzw. Arbeitsbelastungen und der Gesundheit von Beschäftigten erhält durch die demografische Entwicklung, Digitalisierung und Klimawandel neues Gewicht. Wie muss Arbeit gestaltet sein, damit die Beschäftigten langfristig und gesund erwerbstätig sein können?
Dieses Themendossier dokumentiert die Ergebnisse empirischer Forschung der letzten Jahre.
Im Filter „Autorenschaft“ können Sie auf IAB-(Mit-)Autorenschaft eingrenzen.
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Literaturhinweis
Within-Person Dynamics of Stressors and Well-Being in Hybrid-Work Arrangements: Examining the Moderating Effects of Work Location and Telework Normativeness (2026)
Zitatform
Bantz, Theresa Maria & Thomas Rigotti (2026): Within-Person Dynamics of Stressors and Well-Being in Hybrid-Work Arrangements. Examining the Moderating Effects of Work Location and Telework Normativeness. In: Zeitschrift für Arbeits- und Organisationspsychologie, S. 1-15. DOI:10.1026/0932-4089/a000481
Abstract
"Hybride Arbeit hat sich weit verbreitet, doch die Befunde, wie tägliche Arbeitsanforderungen an unterschiedlichen Arbeitsorten mit Wohlbefinden zusammenhängen, sind uneinheitlich. Auf Grundlage des Job-Demands-Resources-Modells und des Challenge-Hindrance-Modells untersuchte diese Tagebuchstudie intraindividuelle Zusammenhänge zwischen Zeitdruck (challenge-ähnlich) und beruflicher Isolation (hindrance-ähnlich) sowie täglichem Arbeitsengagement und emotionaler Erschöpfung. Beschäftigte in hybriden Arbeitsmodellen (N = 88) füllten über 10 Arbeitstage hinweg Fragebögen aus (470 Beobachtungen). Bayesianische Mehrebenenmodelle testeten Zusammenhänge auf Tagesebene sowie Moderationseffekte durch Arbeitsort (Homeoffice vs. Büro) und Homeoffice-Normativität. Zeitdruck hing mit höherem Engagement und höherer Erschöpfung zusammen. Berufliche Isolation war mit geringerem Engagement und höherer Erschöpfung verbunden. Während der Arbeitsort diese Zusammenhänge insgesamt nicht moderierte, war Isolation an Homeoffice-Tagen mit höherer Erschöpfung verbunden. Homeoffice-Normativität moderierte zudem den Zusammenhang zwischen Zeitdruck und Engagement über eine Dreifachinteraktion. Insgesamt deuten die Ergebnisse darauf hin, dass Dynamiken hybrider Arbeit primär durch Anforderungen getrieben sind, wobei Homeoffice-Tage die Belastungsfolgen von Isolation verstärken und organisationale Normen ortsspezifische motivationale Prozesse prägen." (Autorenreferat, IAB-Doku, © 2026 Hogrefe Verlag)
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Literaturhinweis
Work intensification, workers wellbeing and labour compensation (2026)
Zitatform
Davide, Villani (2026): Work intensification, workers wellbeing and labour compensation. (JRC working papers series on labour, education and technology 2026,03), Sevilla, 47 S.
Abstract
"Whether technological progress alleviates the burden of labour or instead intensifies it remains a central tension in political economy. This paper contributes to this debate along three interconnected axes. First, it examines whether automation is associated with higher work intensity, measured by exposure to high-speed work and tight deadlines. Second, it investigates whether such intensification translates into lower well-being, proxied by work-related stress. Third, it tests whether intensified working conditions are compensated through higher wages, coherent with the theory of equalising differences. Using representative data on the European working population, we combine non-linear models, multi-way fixed effects regressions, RIF-OLS estimations, RIF-Oaxaca-Blinder decompositions, and IPWRA techniques to analyse both average and distributional effects. We document three main findings. (1) Machine-paced work is systematically associated with higher work intensity. Workers whose pace is dictated by machines are significantly more likely to work at high speed and under tight deadlines. (2) Higher work intensity is strongly associated with greater work-related stress. Moreover, mediation analysis shows that the stress effect operates primarily through intensified work rhythms rather than through the use of automated machines per se. (3) We find limited support for compensating differentials hypothesis. Wage effects are concentrated at specific points of the income distribution and in selected occupations. For most workers, however, intensified work is not associated with a significant wage premium. Overall, the results suggest that contemporary machine-paced work intensifies labour and increases stress, while offering little systematic compensation through wages, challenging the notion that labour markets naturally price the disutility of intensified work." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Technostress, psychosocial safety climate, and worker well-being in automated manufacturing: A two-wave study (2026)
Zitatform
Elbir, Umut & Kagan Cenk Mizrak (2026): Technostress, psychosocial safety climate, and worker well-being in automated manufacturing: A two-wave study. In: PLoS ONE, Jg. 21, H. 4. DOI:10.1371/journal.pone.0345249
Abstract
"The rapid digitalization of manufacturing has introduced new psychosocial risks alongside productivity gains, particularly in the form of technostress. This study investigates how technostress influences worker mental health, burnout, engagement, and safety outcomes in automated manufacturing environments, and whether job resources and psychosocial safety climate (PSC) serve as protective factors. Drawing on the Job Demands–Resources (JD-R) model, a two-wave panel design was employed with data collected from 605 employees at baseline and 450 employees at a four-week follow-up across five automated manufacturing plants. Multilevel and moderation analyses revealed that while direct effects of technostress on outcomes were directionally consistent with theoretical expectations, they were not statistically significant. Instead, job resources—including supervisory ICT support, recovery opportunities, and digital literacy—emerged as significant buffers, mitigating the potential negative effects of technostress. Furthermore, PSC at the crew and organizational level predicted improved engagement, better mental health, and stronger safety behaviors, underscoring its role as a higher-order organizational resource. These findings suggest that technostress in manufacturing is contingent on contextual factors: it becomes harmful when resources are insufficient and protective climates are absent. The study contributes to technostress and occupational health literature by integrating psychosocial and technological stressors in a multilevel framework and offers practical guidance for managers seeking to balance digitalization with worker well-being." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
How ICT shapes wages, working conditions, and job satisfaction (2026)
Zitatform
Fleche, Sarah, Eva Moreno Galbis, Ariell Reshef & Claudia Senik (2026): How ICT shapes wages, working conditions, and job satisfaction. (CEP discussion paper / Centre for Economic Performance 2143), London, 59 S.
Abstract
"We study how the widespread diffusion of ICT affects wages, working conditions, and job satisfaction. We frame our empirical investigation with a model in which ICT can improve both wages and working conditions by increasing firms' output. Using French matched employer-employee data and an instrumental variable approach that is motivated by the model, we find that ICT diffusion in 2013-2019 has been beneficial to workers, who experienced both higher wages and better working conditions, particularly through greater flexibility, physical comfort, and safety. In contrast, ICT use has also increased psychological stress and work intensity. These effects vary across workers, firms, occupations and sectors, depending on their characteristics. Despite overall improvements in wages and working conditions, we estimate only modest positive effects of ICT use on job satisfaction. We discuss potential explanations for this finding." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Arbeit, Technik, reflexive Emanzipation: Zur demokratischen Aushandlung kollektiver Bindungen (2026)
Zitatform
Frey, Philipp, Felix Gnisa & Isabelle Puccini (2026): Arbeit, Technik, reflexive Emanzipation. Zur demokratischen Aushandlung kollektiver Bindungen. In: Prokla, Jg. 56, H. 222, S. 85-102. DOI:10.32387/prokla.v56i222.2225
Abstract
"In dem Beitrag untersuchen wir das emanzipative Potenzial technischoptimierter Arbeit in Zeiten ökonomischer und ökologischer Krisen. Arbeit und Technologie werden als ambivalente Kräfte verstanden, die sowohl Emanzipation ermöglichen als auch Herrschaft reproduzieren. Auf Grundlage einer literaturgeleiteten Analyse werden zwei Emanzipationsarenen diskutiert: die Befreiung von Arbeit durch Automatisierung sowie die Emanzipation in der Arbeit durch demokratische Technikgestaltung. Angesichts der Grenzen beider Ansätze wird für eine dritte Arena argumentiert, die ein reflektiertes Emanzipationsverständnis eröffnet: die Demokratisierung von Arbeit als kollektiver Aushandlung geteilter Bindungen." (Autorenreferat, IAB-Doku, © Verlag Westfälisches Dampfboot)
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Literaturhinweis
Dauerbaustelle Betrieb: Chancen und Herausforderungen betrieblicher Prävention in Transformationsprozessen (2026)
Gerlmaier, Anja;Zitatform
Gerlmaier, Anja (2026): Dauerbaustelle Betrieb: Chancen und Herausforderungen betrieblicher Prävention in Transformationsprozessen. (IAQ-Report 2026-05), Duisburg, 15 S. DOI:10.17185/duepublico/86146
Abstract
"Zunehmend mehr Beschäftigte sind infolge betrieblicher Transformationsprozesse von steigenden psychischen Belastungen und Stress betroffen, was zu erhöhten krankheitsbedingten Fehlzeiten, Fluktuation und Produktivitätsverlusten führen kann. Der Beitrag analysiert anhand einer interventionsbasierten Fallstudie in einem stahlverarbeitenden Unternehmen, welche Arbeitsbelastungen durch Reorganisation entstehen und welche konkreten Gestaltungsmöglichkeiten zur Entlastung bestehen. Es zeigt sich, dass lokal entscheidbare Maßnahmen zur Reduktion psychischer Belastungen wie Arbeitsverdichtung, entgrenzte Arbeitszeiten und digitale Stressoren kurzfristig umsetzbar sind, während ressourcenintensive Lösungen oft verschoben werden. Die Ergebnisse machen deutlich, dass Arbeitsschutz in Transformationsphasen anspruchsvoll, aber machbar ist, insbesondere durch partizipative und kontextsensible Ansätze in der anlassbezogenen Gefährdungsbeurteilung psychischer Belastungen." (Autorenreferat, IAB-Doku)
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Literaturhinweis
Longitudinal employment patterns and parental health: A cross-country look (2026)
Zitatform
Han, Wen-Jui, Johanna Carrasco Saravia, Matthias Pollmann-Schult, Tinh Doan & Jianghong Li (2026): Longitudinal employment patterns and parental health: A cross-country look. In: PLoS ONE, Jg. 21, H. 6. DOI:10.1371/journal.pone.0350945
Abstract
"Study aims: Using a cross-country lens, we investigate the links between longitudinal work trajectories and health among parents with children under age 18. Background: Employment serves as a valuable resource, affording us a decent standard of living. The rising dominance of digital and technology, together with the service economy since the 1980s, has transformed the utility of employment from a resource to a vulnerability, subjecting more families to uncertain, unstable, and insecure work. Nonstandard work schedules or shiftwork, which often fall outside regular 9-to-5 daytime hours and can be unpredictable, carry potential health consequences. Methods: Using the longitudinal data from Australia (HILDA), Germany (SOEP), the UK (UKHLS), and the US (NLSY79), we used sequence analysis to first chart parental work schedule patterns between three stages of the life course, 25–34, 35–44, and 45–54, to show the changes and transitions in work patterns. We then conducted multivariate regression analysis to examine how variations in parental work patterns may shape individual health (i.e., physical and mental health) at ages 35/40, 45/50, and 55/60 while controlling for a rich set of sociodemographic characteristics. Results: Our sequence analyses uncovered roughly 4–6 work patterns during those three periods, revealing the heterogeneities of parental work trajectories that might correspond to childrearing demands and their sociodemographic backgrounds. We also found that mainly not-working pattern or volatile work arrangements (e.g., switching between daytime and non-daytime hours) were associated with significantly poorer physical and mental health; however, the persistence and magnitude of these associations varied by country. Conclusions: This study advances our understanding of the critical role of employment in our health from a cross-country perspective and bears important implications for the intergenerational transmission of employment and health vulnerabilities." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Digital Monitoring and Job Satisfaction: The Role of Job Characteristics (2026)
Zitatform
Meyer, Sophie-Charlotte, Charlotte K. Schröder & Anja-Kristin Abendroth (2026): Digital Monitoring and Job Satisfaction: The Role of Job Characteristics. In: Social indicators research, Jg. 182, H. 2. DOI:10.1007/s11205-026-03833-9
Abstract
"This paper investigates how digital monitoring in the workplace relates to employee job satisfaction, drawing on employee survey data from large organizations in Germany. We distinguish between two dimensions of digital monitoring: (1) the automatic storage of work-related data and (2) employees’ perception of this monitoring as constant surveillance. Results from linear mixed-effects regression models show that both dimensions are negatively associated with job satisfaction, with the perception of constant surveillance showing a stronger relationship. We further explore how three key job characteristics, i.e., job autonomy, supervisor appreciation, and perceived stress, relate to the association between digital monitoring and job satisfaction, as they may themselves be shaped by monitoring practices. We find that these job characteristics are consistently associated with job satisfaction and also appear to account for a large part of the observed negative association between digital monitoring and job satisfaction, with job autonomy playing the most influential role. Interaction models provide limited evidence of moderation, suggesting that the negative association between perceived surveillance and job satisfaction is somewhat stronger among employees with low autonomy. Overall, our findings indicate that minimizing perceptions of constant surveillance and preserving job autonomy are crucial to maintaining job satisfaction in increasingly digitalized work environments." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Burnout subtypes in the German working population: Differentiation by symptomatology, work-related factors and structural impairment according to the OPD (2026)
Perlinger, Julia ; Ehrenthal, Johannes C.; Montag, Christiane ; Doering, Stephan; Kretschmar, Thomas;Zitatform
Perlinger, Julia, Johannes C. Ehrenthal, Christiane Montag & Thomas Kretschmar (2026): Burnout subtypes in the German working population: Differentiation by symptomatology, work-related factors and structural impairment according to the OPD. In: PLoS ONE, Jg. 21, H. 7. DOI:10.1371/journal.pone.0352860
Abstract
"Farber's typological approach expands burnout models by identifying three burnout subtypes: frenetic, underchallenged, and worn-out. Despite its potential, research on this approach is limited, especially in the German working population. This study translated and validated the Burnout Questionnaire for Clinical Subtypes (BCSQ-12) into German and examined these burnout subtypes in the German working population. Using a non-probabilistic online quota sampling method, 616 employees were surveyed. The BCSQ-12 was translated and evaluated for its psychometric properties (EFA, Varimax rotation). Burnout subtypes were identified through hierarchical and K-means cluster analysis and analysed for symptomatologic, work-related and individual differences, particularly structural impairment (ANOVA). Additional questionnaires assessed burnout (MBI-GS-D), depression (PHQ-9), work engagement (UWES-9), job demands (COPSOQ), social support (MSPSS), and structural impairment (OPD-SQ). The BCSQ-12 demonstrated satisfactory psychometric properties and confirmed its three-factor structure. The cluster analyses revealed four profiles: non-burned-out, frenetic, underchallenged and worn-out, which differed in terms of the symptomatologic, work-related and individual factors. The pattern of resources and demands between the burnout subtypes indicates a deterioration from the frenetic to the underchallenged to the worn-out employee. The present results emphasize possible advantages of including burnout profiles into the general assessment of burnout and indicate the need for tailored interventions." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Human-centred digital transitions and skill mismatches in European workplaces (2026)
Zitatform
Pouliakas, Konstantinos & Giulia Santangelo (2026): Human-centred digital transitions and skill mismatches in European workplaces. (CEDEFOP working paper series / European Centre for the Development of Vocational Training 2026,01), Luxembourg, 163 S. DOI:10.2801/9894877
Abstract
"New digital and artificial intelligence technologies are fast reshaping skill requirements in the EU labour market, fostering skill mismatches. There are marked concerns about the potentially adverse consequences of automation and AI on employment, as well as the lagging competitiveness of EU economies as individuals’ upskilling or reskilling is failing to adapt. To deepen understanding of how digitalisation is affecting the nature of work and skill mismatches in EU labour markets, Cedefop carried out the second wave of the European skills and jobs survey in 2021. In this special edition of Cedefop’s working paper series, ten original, short contributions have been drafted in which researchers explore in depth, for the first time, the ESJS2 microdata. The publication presents a wealth of focused and robust empirical analyses, covering a wide range of different issues on how the digital transition is affecting jobs, skills and training in Europe." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
2. KI-Werkstatt: Forschung – Praxis – Arbeitswelt (2026)
Radüntz, Thea; Müller, Emmanuel;Zitatform
Radüntz, Thea & Emmanuel Müller (Hrsg.) (2026): 2. KI-Werkstatt: Forschung – Praxis – Arbeitswelt. (baua: Bericht), Dortmund, 116 S. DOI:10.21934/baua:bericht20260302
Abstract
"Mit der zweiten KI-Werkstatt "Forschung – Praxis – Arbeitswelt", die am 17. März 2026 stattfand, wurde der interdisziplinäre Dialog zur Gestaltung Künstlicher Intelligenz in der Arbeitswelt erfolgreich fortgeführt. Aufbauend auf der Premiere 2024, die das Zusammenspiel von Informatik, Wissenschaft, Regulierung und Praxis in den Mittelpunkt stellte, lag der Fokus der zweiten KI-Werkstatt insbesondere auf dem Transfer zwischen aktueller Forschung und betrieblicher Anwendung. Die zunehmende Resonanz der Veranstaltung unterstreicht das wachsende Interesse an einer interdisziplinären Community, die KI im Arbeitskontext gemeinsam reflektiert und gestaltet. Die für den Tagungsband begutachteten Beiträge reflektieren diese Zielsetzung und bieten einen differenzierten Überblick über aktuelle Forschungs- und Anwendungsansätze zur Integration von KI in unterschiedliche Arbeitskontexte. Die Beiträge zeigen, dass KI sowohl Potenziale zur Arbeitsentlastung als auch Risiken in Form zusätzlicher psychischer Belastungen birgt. Deutlich wird dabei, dass ein hoher Informations- und Qualifizierungsbedarf erforderlich ist, um Akzeptanz, Vertrauen und einen verantwortungsvollen Umgang mit KI zu fördern und Bedenken hinsichtlich Datenschutzes, professioneller Autonomie und zwischenmenschlicher Interaktion zu adressieren. Der erfolgreiche Einsatz von KI ist auch eng mit Führungskultur, Kompetenzentwicklung und dem Umgang mit neuen Belastungen wie Technostress verknüpft. Gleichzeitig werden strategische Fragen der Einbettung von KI in Organisationen sowie veränderte Rollenbilder durch autonome KI-Agenten diskutiert. Im Bereich der Technikgestaltung und Steuerung werden Konzepte vorgestellt, die Transparenz, Nachvollziehbarkeit und menschliche Eingriffsmöglichkeiten in algorithmische Entscheidungsprozesse stärken, etwa im Rahmen des "Human-in-Command"-Ansatzes oder durch erweiterte Verständnisse erklärbarer KI. Abgerundet wird der Band durch praxisnahe Anwendungsbeispiele aus unterschiedlichen Domänen, die verdeutlichen, dass nachhaltige KI-Nutzung nicht allein eine technische, sondern stets auch eine soziale, ethische und rechtliche Gestaltungsaufgabe ist." (Autorenreferat, IAB-Doku)
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Literaturhinweis
From Efficiency to Illness: Do Highly Automatable Jobs Take a Toll on Health in Germany? (2026)
Zitatform
Vasiakina, Mariia & Christian Dudel (2026): From Efficiency to Illness: Do Highly Automatable Jobs Take a Toll on Health in Germany? In: Industrial relations journal, Jg. 57, H. 4, S. 297-308. DOI:10.1111/irj.70034
Abstract
"Automation transforms work at a rapid pace, with gradually increasing shares of the workforce at risk of being replaced by machines. However, little is known about how this risk is affecting workers. In this study, we examine the relationship between exposure to high automation risk at work and both subjective (self-reported health, anxiety, and health satisfaction) and objective (healthcare use and sickness absence) health outcomes of workers in Germany. We base our analysis on survey data from the German Socio-Economic Panel (SOEP) and administrative data from the Occupational Panel for Germany (2013–2022). Employing panel regression, we demonstrate that for workers, exposure to high automation risk at the occupational level is associated with lower self-reported health and health satisfaction, as well as increased sickness absence. No significant effects are observed for anxiety and healthcare use. Our heterogeneity analysis reveals only minor variations in the effects across several demographic and occupational characteristics. We also conduct multiple robustness checks (i.e., alternative model specifications and risk measures with different thresholds), with the results remaining largely consistent with our main findings." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Fehlzeiten-Report 2025: KI und Gesundheit - Möglichkeiten nutzen, Risiken bewältigen, Orientierung geben (2025)
Zitatform
Badura, Bernhard, Antje Ducki, Markus Meyer, Johanna Baumgardt & Helmut Schröder (Hrsg.) (2025): Fehlzeiten-Report 2025. KI und Gesundheit - Möglichkeiten nutzen, Risiken bewältigen, Orientierung geben. (Fehlzeiten-Report 27), Berlin: Springer, 735 S.
Abstract
"Der jährlich erscheinende Fehlzeiten-Report informiert umfassend über die Entwicklung des Krankenstandes von Beschäftigten in Deutschland. Neben detaillierten Sekundäranalysen von Versichertendaten werden empirische Studienergebnisse, zeitgemäße methodische Herangehensweisen und Leuchtturmprojekte der Betrieblichen Gesundheitsförderung vorgestellt. Vor dem Hintergrund aktueller technischer Entwicklungen beleuchtet der Fehlzeiten-Report 2025 schwerpunktmäßig Chancen und Herausforderungen des Einsatzes von Künstlicher Intelligenz (KI) in der Arbeitswelt. Er bietet einen orientierenden Überblick zu den Auswirkungen des Einsatzes von KI auf die betriebliche Gesundheitsförderung, Arbeitsumgebungen, Führung und Beschäftigte in Organisationen und erörtert aus unterschiedlichen Perspektiven u.a die folgenden Fragen: - Wie kann KI so zum Einsatz gebracht werden, dass die menschlichen Fähigkeiten erweitert und gleichzeitig die Gesundheit der Beschäftigten und die individuelle Privatsphäre geschützt werden? - Wie gelingt die Entwicklung von KI-Systemen, in denen Mensch und Maschine produktiv zusammenarbeiten? - Welche wissenschaftlich fundierten Lösungsansätze zum menschen- und gesundheitszentrierten Umgang mit KI gibt es im Arbeitsschutz und der betrieblichen Gesundheitsförderung? Darüber hinaus liefert der Fehlzeiten-Report 2025 in gewohnter Qualität Daten und Analysen zu Fehlzeiten von Beschäftigten in Deutschland: - Aktuelle Statistiken zum Krankenstand in allen Branchen - Vergleichende Analysen nach Berufsgruppen, Bundesländern und Städten - Die wichtigsten für Arbeitsunfähigkeit verantwortlichen Krankheitsarten - Detaillierte Auswertungen u.a. zu Arbeitsunfällen, Langzeitarbeitsunfähigkeit, Burnout und Kinderkrankengeld. Zudem gibt es vor dem Hintergrund der aktuellen Diskussion um hohe Fehlzeiten einen Beitrag zur Einführung von Karenztagen und möglichen Effekten einer Absenkung der Lohnersatzrate." (Autorenreferat, IAB-Doku)
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Literaturhinweis
AI and Stress Testing for a Digital Twin of Society (2025)
Brunow, Stephan ; Sharma, Kanav; Hsieh, I-Sah; Szymanski, Oliver; Jain, Arpit; Burkert, Susanna; Chircu, Alina; Zaiatc, Anton; Czarnecki, Christian; Sultanow, Eldar; Pomaskow, Joanna; Latuski, Stefan; Erthel, Jana;Zitatform
Brunow, Stephan, Susanna Burkert, Alina Chircu, Christian Czarnecki, Jana Erthel, I-Sah Hsieh, Arpit Jain, Stefan Latuski, Joanna Pomaskow, Kanav Sharma, Oliver Szymanski, Anton Zaiatc & Eldar Sultanow (2025): AI and Stress Testing for a Digital Twin of Society. In: K. Gondlach, B. Brinkmann, M. Brinkmann & J. Plath (Eds.) (2025): Regenerative Zukünfte und künstliche Intelligenz, S. 419-440. DOI:10.1007/978-3-658-46577-3_33
Abstract
"This paper explores the potential of digital twins to model various aspects of society, driven by the rise of powerful digital tools. Digital twins, dynamic virtual models of real-world entities, offer insights and predictions for decision-making by integrating data sources and utilizing graphs and maps for visualization. Digital twins can also employ stress testing to identify vulnerabilities in the system. Building upon a generic prototype of a digital twin of society, the paper introduces artificial intelligence (AI) enhancements and advanced stress testing capabilities. The authors showcase the application of these concepts in the context of the labor market. The goal is to build digital twins to assist governmental agencies and policymakers in comprehending complex models, make informed decisions, address societal challenges, enhance resilience, and enable proactive measures for stability." (Author's abstract, IAB-Doku, © Springer Nature) ((en))
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Literaturhinweis
Artificial intelligence and the wellbeing of workers (2025)
Zitatform
Giuntella, Osea, Johannes Konig & Luca Stella (2025): Artificial intelligence and the wellbeing of workers. In: Scientific Reports, Jg. 15, H. 1. DOI:10.1038/s41598-025-98241-3
Abstract
"This study explores the relationship between artificial intelligence (AI) and workers’ well-being and healthusing longitudinal survey data from Germany (2000–2020). Using a measure of occupational exposure to AI, we explore an event study design and a difference-in-differences approach to compare AI-exposed and non-exposed workers. Before AI became widely available, there is no evidence of differential pretrends in workers’ well-being and health. We findno evidence of a sizeable negative impact of AI on workers’ well-being and mental health. If anything, there is evidence of an improvement in health status and health satisfaction, which may be explained by the decline in job physical intensity. Overall, our results are consistent with the lack of negative effects of AI on the labor markets." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Technostress and generative AI in the workplace: a qualitative analysis of young professionals (2025)
Zitatform
Högemann, Malte, Laura Hein, Jan-Oliver Britsche & Oliver Thomas (2025): Technostress and generative AI in the workplace: a qualitative analysis of young professionals. In: Frontiers in artificial intelligence, Jg. 8. DOI:10.3389/frai.2025.1728881
Abstract
"Generative artificial intelligence (GenAI) is rapidly diffusing into the workplace and is expected to substantially reshape roles, workflows, and skill requirements, particularly for young professionals as early adopters who are highly exposed to these tools. While GenAI is widely regarded as a means to increase productivity, its adoption may simultaneously introduce new challenges, including various forms of technostress. Drawing on 15 semi-structured interviews with young professionals in research and development (R&D), IT, finance, and marketing in organizations piloting or using GenAI, we conducted a structured qualitative content analysis guided by established technostress dimensions. Our findings indicate that classic technostress dimensions remain relevant but manifest differently across sectors and contexts. Moreover, additional GenAI-specific stressors emerged, such as regulatory and compliance ambiguity, data protection and copyright concerns, perceived dependency, potential skill degradation, doubts about the reliability and controllability of AI outputs, and a shift towards more monitoring and conceptual work. At the same time, participants reported techno-eustress in the form of efficiency gains, learning opportunities, and enhanced intrinsic motivation. Overall, the study extends existing technostress frameworks and underscores the importance of AI literacy, clear organizational governance, and supportive work design to mitigate negative technostress while enabling the productive use of GenAI." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Automatically Prepared? How Frontline Workers Cope in the Face of Automation (2025)
Zitatform
Jørring, Louise (2025): Automatically Prepared? How Frontline Workers Cope in the Face of Automation. In: Social Policy and Administration, Jg. 59, H. 5, S. 962-971. DOI:10.1111/spol.13105
Abstract
"Public sector digitalization is often described as a help to frontline workers, who must deal with a high workload, too few resources, and complex professional dilemmas. Digitalization nevertheless, also creates new challenges that become intertwined with the already existing challenges in street-level bureaucracies. Based on 25 interviews and more than 80 h of observations conducted in the Danish employment services, this study examines how frontline workers make using automatically generated representations of the clients manageable and meaningful. Drawing on coping theory and abductive analysis three distinct digital coping strategies are identified: automatic (simplification); extended (complication); and in situ (flexibility) preparation. The contribution of the study is twofold. First, it expands the current understanding of coping strategies as simplifying or complicating the work of frontline workers with a third flexibility strategy. This strategy shows how frontline workers cope by minimizing time spent on preparation and instead flexibly search out information during meetings with clients, relying on their skills to lithely manoeuvre in both digital and bureaucratic systems. Second, it provides insight into understanding how digital efficiency initiatives in the public sector often end up playing a different role than intended. Finally, I compare and discuss the consequences of these ambiguous digital coping strategies and point to future avenues of research." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))
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Literaturhinweis
Does AI at Work Increase Stress? Text Mining Social Media About Human–AI Team Processes and AI Control (2025)
Zitatform
Klonek, Florian & Sharon Parker (2025): Does AI at Work Increase Stress? Text Mining Social Media About Human–AI Team Processes and AI Control. In: Journal of organizational behavior, S. 1-15. DOI:10.1002/job.70000
Abstract
"With rising use of artificial intelligence (AI) in organizations, alongside increasing mental health issues, we seek to understand how AI use affects human stress. Drawing on the automation–augmentation perspective, we propose that AI control over decision-making thwarts human autonomy and thus contributes to stress. Drawing on models of teamwork and augmentation, we expect that human–AI team processes (i.e., transition, action, and interpersonal processes) help people meet their goals and reduce stress. Finally, we argue that human–AI team processes provide an important social resource, which buffers the stress-enhancing role of AI control. To test our hypotheses, we analyzed over 2700 tweets. Using a trained large language model, validated against human ratings, we indexed key measures. Results confirm that high AI control was associated with increased stress, whereas human–AI team processes were associated with decreased stress. In support of the moderation hypothesis, two human–AI team processes (action and interpersonal) helped further reduce the stress-enhancing effect of AI control. We discuss implications for work design theory and the importance of regulating levels of AI control to protect workers' mental health." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Exploring the delicate relation between technological innovations and work quality: A study among civil servants (2025)
Zitatform
Peeters, Maria C. W., Jan Fekke Ybema, Pascale M. Le Blanc & Judith Plomp (2025): Exploring the delicate relation between technological innovations and work quality: A study among civil servants. In: Economic and Industrial Democracy, Jg. 46, H. 3, S. 851-873. DOI:10.1177/0143831x251347151
Abstract
"This study explores the delicate relation between technological innovations and work quality. It was conducted across various parts of the Dutch central government. The authors assessed how civil servants perceive changes in job demands, job resources and some relevant outcomes following the implementation of new technologies. Data were collected through an online Technology Monitor (TM) which was (at least partly) completed by 332 respondents. Results showed that employees perceived significant increases in various job demands, alongside a modest increase in the job resource autonomy after technology implementation. Additionally, civil servants who experienced more autonomy following new technology implementation reported higher levels of both work engagement and employability. In contrast, perceptions of increased workload were associated with more burnout symptoms. Interestingly, perceived increases in task variation were associated with fewer burnout symptoms, lower job insecurity and higher work engagement. These findings offer valuable insights for managers and HR professionals involved in managing technological transitions, emphasizing the importance of employee-centered strategies to safeguard and enhance the quality of work of civil servants." (Author's abstract, IAB-Doku) ((en))
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Literaturhinweis
Technostress and work-family interface in the face of COVID-19-related remote work: the moderator role of goals setting and prioritization skills (2025)
Zitatform
Procentese, Fortuna, Flora Gatti & Emiliano Ceglie (2025): Technostress and work-family interface in the face of COVID-19-related remote work: the moderator role of goals setting and prioritization skills. In: Community, work & family, Jg. 28, H. 2, S. 272-290. DOI:10.1080/13668803.2023.2247147
Abstract
"During the first months of the COVID-19 pandemic, in Italy, a nationwide lockdown required a massive shift to remote work – that is, from workers’ houses. The risk of conflict between work and family domains increased due to the collapse of both into private houses and may have been further burdened due to no training being issued to help workers adjust to these changes in their work activities, producing higher rates of technostress. This study deepens the impact of technostress creators on the conflicts between work and family domains and the role of workers’ goal setting and prioritization skills as moderators easing these relationships. Data were gathered from 375 remote workers during the Italian nationwide lockdown using an online questionnaire. Results show that higher scores in technostress creators positively associate with both work-to-family and family-to-work conflicts and the former relationship becomes stronger as workers’ planning skills increase. They highlight the need to consider the pitfalls of remote work, as it can also have detrimental effects on workers’ family and relational life, and to find a better balance between work and family domains from a systemic perspective." (Author's abstract, IAB-Doku) ((en))